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Having looked at reviews and compared prices I selected Emerald Waterways. I had high expectations, but even these were surpassed. The itinerary and options are really good and well-organised and the ship's interior is great. All staff were superb- they were professional, friendly and did all they could to make the journey unforgettable. The food was fresh and varied. The crew were even willing to make a special request. Communication on board was excellent, with a concise pre-dinner briefing. Evening entertainment was varied and enjoyable. The panoramic cabin was a reasonable size and the bed very comfortable. The shore excursions were great, and all guides were passionate about their city or town. The only improvement I can suggest is the process of informing guests where to embark. A few passengers were disappointed with this aspect, and an email would have made things easier. There was absolutely nothing on board I was disappointed with, and am now planning my next cruise with Emerald.

Outstanding!

Emerald Star Cruise Review by alankenn

Trip Details
Having looked at reviews and compared prices I selected Emerald Waterways. I had high expectations, but even these were surpassed. The itinerary and options are really good and well-organised and the ship's interior is great. All staff were superb- they were professional, friendly and did all they could to make the journey unforgettable.

The food was fresh and varied. The crew were even willing to make a special request. Communication on board was excellent, with a concise pre-dinner briefing.

Evening entertainment was varied and enjoyable. The panoramic cabin was a reasonable size and the bed very comfortable.

The shore excursions were great, and all guides were passionate about their city or town.

The only improvement I can suggest is the process of informing guests where to embark. A few passengers were disappointed with this aspect, and an email would have made things easier.

There was absolutely nothing on board I was disappointed with, and am now planning my next cruise with Emerald.
alankenn’s Full Rating Summary
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Cabin Review

Cabin A317
Very clean and well-appointed. Serviced twice a day.