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They say that there's no such thing as a bad cruise. You're not at work. You're healthy and fortunate enough to afford such a luxury. But there are levels to these things. In case you don't want to read a novel here's the summary: Come with realistic expectations. There's a reason Disney and Virgin Voyages charge a premium. There's a reason Carnival doesn't, particularly on this ship. Walmart or worse quality of service in most areas. We had a great time but the deficiencies in operations, maintenance and staff were glaring. Bottom line- you get what you pay for. Overall I would have traded the balcony room on this ship/cruise and paid the same for interior on NCL or Royal and had a higher quality experience. The affordability of this cruise opens up cruising to a lot of folks, and that's wonderful. Unfortunately the bad experience may leave anyone with an actual option of who to cruise with to never willingly coming back. For some background we've sailed Carnival before and also, Royal Caribbean, Norwegian and Disney. My wife and our 10-year-old daughter stayed in an AFT extended balcony room on the 7th deck and were on the 4 night Caribbean to Key West and Cozumel. We'll start with the positive and go downhill from there. The Best Hunter Deblanc at Piano Bar. Hands down, most entertained I've ever been. We're from Vegas. We have no shortage of fun places and entertaining things to do. Hunter was biggest highlight of this cruise. If I we were on the fence between two cruises in future and he were on one of them, I'd pick that one. He's that good. Not your mother's piano guy. At least not after 1030pm. Extra awesome was the fact that he was making extra sure that the server Suresh was being taken care of and treated well by patrons. Outstanding in every way. The Pretty Darn Good Gym. Overwhelmed. Clean. Well stocked and exceeded expectation. Sauna being free, albeit aged, was also a plus. Adult's only deck area was nice and enjoyable, when the slide line wasn't full of kids that is. Above Par- Oswi & Ace our servers on our next to last night were the only meal time service that was above par. They were excellent. Everyone else was Walmart or worse. These guys stood out like a sore thumb they were so good and attentive. More Oswi's and Ace's and this cruise is a different level. My wife had two treatments at the Spa and said both technicians were excellent, particularly the massage therapist The Ok- Food options. For the price, the options of food was good. Not necessarily the quality, but the options were better than expected. Mind boggling Who puts a small sushi car next to the bar in a smokey casino?! The freshest, cleanest food available (for a $ too) and you stick it in an ash tray? We would have gotten sushi if it were anywhere else on the ship. Terrible decision. Busy lunch time as port time ended in Key West and there's one person at the very popular Pizza Pirate. A line of 10-15 people, myself included waited for 15 minutes without the lone employee so much as saying a word. A simple "I'll be with you as soon as possible" would have done wonders. This is the Walmart level stuff that was evident throughout the ship. The Bad Balcony glass was filthy. Like nasty. Beautiful ocean view only to be ruined by being seen through nasty, grimy lenses. Total shame. Curtains had holes and various questionable stains. Coffee, maybe a little blood. Who knows but they were nasty and since we had a balcony we saw the dirty curtains every time we stepped in/out to look at the dirty glass... I mean nice view. The Worse In hindsight I wish I would have said something at the time. After boarding we were waiting in Camp Ocean for our daughter to check it out and some middle aged white corporate lady with a British accent was belittling a camp employee. She made a comment about Carnival being a multi million dollar company while criticizing the employee. First off, you're saying that to a person making very little money during 9 month tour. Secondly, I've never reprimanded a subordinate in public. Doing what she did in front of customers who could clearly hear was very unprofessional. Left me with bad taste in my mouth.

We enjoyed parts, but buyer beware. Best Piano man ever.

Carnival Victory Cruise Review by Tuasdad

4 people found this helpful
Trip Details
  • Sail Date: July 2019
  • Destination: Western Caribbean
  • Cabin Type: Aft-View Extended Balcony
They say that there's no such thing as a bad cruise. You're not at work. You're healthy and fortunate enough to afford such a luxury. But there are levels to these things.

In case you don't want to read a novel here's the summary: Come with realistic expectations. There's a reason Disney and Virgin Voyages charge a premium. There's a reason Carnival doesn't, particularly on this ship. Walmart or worse quality of service in most areas. We had a great time but the deficiencies in operations, maintenance and staff were glaring. Bottom line- you get what you pay for.

Overall I would have traded the balcony room on this ship/cruise and paid the same for interior on NCL or Royal and had a higher quality experience. The affordability of this cruise opens up cruising to a lot of folks, and that's wonderful. Unfortunately the bad experience may leave anyone with an actual option of who to cruise with to never willingly coming back.

For some background we've sailed Carnival before and also, Royal Caribbean, Norwegian and Disney.

My wife and our 10-year-old daughter stayed in an AFT extended balcony room on the 7th deck and were on the 4 night Caribbean to Key West and Cozumel. We'll start with the positive and go downhill from there.

The Best

Hunter Deblanc at Piano Bar. Hands down, most entertained I've ever been. We're from Vegas. We have no shortage of fun places and entertaining things to do. Hunter was biggest highlight of this cruise. If I we were on the fence between two cruises in future and he were on one of them, I'd pick that one. He's that good. Not your mother's piano guy. At least not after 1030pm. Extra awesome was the fact that he was making extra sure that the server Suresh was being taken care of and treated well by patrons. Outstanding in every way.

The Pretty Darn Good

Gym. Overwhelmed. Clean. Well stocked and exceeded expectation.

Sauna being free, albeit aged, was also a plus.

Adult's only deck area was nice and enjoyable, when the slide line wasn't full of kids that is.

Above Par-

Oswi & Ace our servers on our next to last night were the only meal time service that was above par. They were excellent. Everyone else was Walmart or worse. These guys stood out like a sore thumb they were so good and attentive. More Oswi's and Ace's and this cruise is a different level.

My wife had two treatments at the Spa and said both technicians were excellent, particularly the massage therapist

The Ok-

Food options. For the price, the options of food was good. Not necessarily the quality, but the options were better than expected.

Mind boggling

Who puts a small sushi car next to the bar in a smokey casino?! The freshest, cleanest food available (for a $ too) and you stick it in an ash tray? We would have gotten sushi if it were anywhere else on the ship. Terrible decision.

Busy lunch time as port time ended in Key West and there's one person at the very popular Pizza Pirate. A line of 10-15 people, myself included waited for 15 minutes without the lone employee so much as saying a word. A simple "I'll be with you as soon as possible" would have done wonders. This is the Walmart level stuff that was evident throughout the ship.

The Bad

Balcony glass was filthy. Like nasty. Beautiful ocean view only to be ruined by being seen through nasty, grimy lenses. Total shame.

Curtains had holes and various questionable stains. Coffee, maybe a little blood. Who knows but they were nasty and since we had a balcony we saw the dirty curtains every time we stepped in/out to look at the dirty glass... I mean nice view.

The Worse

In hindsight I wish I would have said something at the time. After boarding we were waiting in Camp Ocean for our daughter to check it out and some middle aged white corporate lady with a British accent was belittling a camp employee. She made a comment about Carnival being a multi million dollar company while criticizing the employee. First off, you're saying that to a person making very little money during 9 month tour. Secondly, I've never reprimanded a subordinate in public. Doing what she did in front of customers who could clearly hear was very unprofessional. Left me with bad taste in my mouth.
Tuasdad’s Full Rating Summary
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Cabin Review

Aft-View Extended Balcony
Cabin 8N 7427
Average layout/size. The extended balcony would have been excellent were it not for how nasty the glass was. Spit, gooey stains and just nasty all over. It really killed the vibes of the balcony. Had the glass been somewhat clean this would have been a great cabin. Curtains also had holes and obvious stains. Think off the highway motel 6. It has everything you need but that's about it.
Verandah Deck Inside Cabins, Balcony Cabins

Port & Shore Excursion Reviews