Celebrity Eclipse Cruise Review by chel98
- Sail Date: June 2019
- Destination: Alaska
- Cabin Type: Concierge Class
Arrived in Vancouver the day before and used the Canada line train from airport to hotel near Canada Place. We stayed at the Auberge Hotel, its location was perfect. Close walk from train and to Canada Place, no need for taxi at all. We ate dinner at the Elephant bar and it was very good. I have heard mixed reviews on check in at the pier so my husband and I decided to go down there early and check things out. After speaking with a worker at the port he suggested to check in before noon. We decided to collect our luggage at the Hotel and checkout at 10:30am and walked over to the pier. We entered through the parking garage and were expedited through immediately. We dropped our luggage and went on through to check in. We were told we could get our sea pass cards and not go through customs if we wanted to still explore Vancouver , but we decided to go right on the ship. My sister and her family stayed at the Pan Pacific which is on the pier. She just took the elevator down from the lobby right to check in so it was easy as well.
The ship was in great shape and very clean . This was our second time on Eclipse and our 8th Celebrity cruise. The Eclipse was the first celebrity cruise we did when she was new and we have been hooked ever since. We have sailed Royal, Carnival, and Disney and Celebrity is perfect for us. The main reason is the consistency in their customer service and quality for what you pay. Plenty of choices for dinning and the quality to me hasn't changed much, but to be fair we usually don't dine in the main dinning room. For this trip we used Tuscan as our main dinning room and dinned in Murano as well. We stayed in Concierge class for this trip . Our cabin was exactly as expected, very clean but a little tired. We knew she was due for refurbishment, only complaint was the bed. It was very worn and hard as a rock. Thankfully their was beautiful scenery the entire cruise since we didn't sleep much.
Tuscan grill is our favorite place to eat every cruise, since this ship doesn't have Lawn Club and the original Quisine restaurant we decided to do a five night package with Tuscan and Murano. I understand changing to La Petite Chef but I had no desire to try it. Not really into gimmicks just good quality food. Tuscan has cut back on their menu choices over the years but the quality is still great. Murano's menu never changes and its always good . In my opinion sushi on five is a bust, its never busy like it was when it was crepes and soups. We always go to the mast grill at least once and its good old comfort food. The ocean view was a bit more crowded then I remembered but the quality of food was still good. We did dine in the main dinning room one night all due to Menino Fernandes the maître D. What amazing customer service he offered us. We decided last minute to line up on deck 4 for anytime dinning and the line wasn't moving and the girl at podium wasn't saying anything just typing away on the computer. We waited fifteen minutes and decided to leave and go to Buffett so we didn't miss the comedian that night. As we were walking away my son was upset and we couldn't understand the lack out communication we entered the elevator and in comes Menino the maître D. He had over heard us and followed us in the elevator took us down to level three and walked us right to an available table. Amazing customer service, thank you! We had a great meal and still managed to make the show that night. Jorge was our server he was wonderful. Our server at Tuscan we had three nights was Shankar and one night Joby they were both great and attentive. Vladan and Irena were there to greet us each time with a smile and a welcome back great to see you again. This is why we love Celebrity they are always consistent with their customer service, they work really hard and always smile. We frequent café al bacio every cruise and they never disappoint. They were a lot of fun and service was great!
The entertainment they brought on board was excellent as always. Loved the comedians!
By far the best was Milos! He was charismatic and very informative. We went to all his lectures and loved his science talk in sky lounge. He really made our cruise. Thank you Milos!
My husband and son took Oasis fishing charter from Ketchikan and enjoyed it very much.
All ports had good shopping and beautiful sites to see.
All in all another amazing vacation with Celebrity!
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