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My first river cruise experience was pretty good, They include wines and beers at dinner. The wines are not all of good quality but they are not bad. They include a happy hour an one hour before dinner, but the bartenders don't know how to make drinks. They are very bad preparing drinks and they get upset if I return the drink. Better change for beer or wine before returning the drink. The gym is very small, but nobody uses. Only 2 bicycles and a machine, not weights. The breakfasts are good and the staff serving the restaurant are excellent. We travel with a group of 44 people, so we had a great time on excursions. We paid on the cruise to see a folk dance that would be in an opera building, but the dance was done in a super small room with uncomfortable chairs and without air conditioning, The truth is not worth paying at the dance show cruises in the opera buildings because they only accommodate you in small rooms. The same thing happened to us in the Baltic cruise, it pays dearly for what they give. The room service was quite bad, even one day they put broken sheets on the bed.I had to look for soap because they never left another soap in the bathroom The dinners are very good. DO NOT pay for the Cheff Table, it is not worth paying, even the wine served was three dollars. It is a totally different experience than sea cruises. Very expensive cruise for what they offer.

First cruise river experience

AmaStella Cruise Review by migue40

2 people found this helpful
Trip Details
My first river cruise experience was pretty good, They include wines and beers at dinner. The wines are not all of good quality but they are not bad. They include a happy hour an one hour before dinner, but the bartenders don't know how to make drinks. They are very bad preparing drinks and they get upset if I return the drink. Better change for beer or wine before returning the drink. The gym is very small, but nobody uses.

Only 2 bicycles and a machine, not weights. The breakfasts are good and the staff serving the restaurant are excellent. We travel with a group of 44 people, so we had a great time on excursions. We paid on the cruise to see a folk dance that would be in an opera building, but the dance was done in a super small room with uncomfortable chairs and without air conditioning, The truth is not worth paying at the dance show cruises in the opera buildings because they only accommodate you in small rooms.

The same thing happened to us in the Baltic cruise, it pays dearly for what they give.

The room service was quite bad, even one day they put broken sheets on the bed.I had to look for soap because they never left another soap in the bathroom

The dinners are very good. DO NOT pay for the Cheff Table, it is not worth paying, even the wine served was three dollars.

It is a totally different experience than sea cruises.

Very expensive cruise for what they offer.
AmaWaterways, Manager, Customer Engagement has responded
Dear migue40, Thank you for taking the time to share your experience with us. We were disappointed to read your first river cruise did not exceed your expectations. We aim to provide each guest with an unforgettable experience, so we take feedback such as yours seriously, especially when it comes to onboard amenities, services, and programs. The experience you described does not reflect the high standard of service we pride ourselves on providing every guest. We assure you that we will relay your message to the staff of AmaStella. If you would like to provide us with further information and suggestions on how we can improve, please reach out to our Customer Relations team at customerrelations@amawaterways.com. Your feedback is truly important to us, and we thank you for cruising with us. From all of us at AmaWaterways
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
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Cabin 106
The room service was quite bad, even one day they put broken sheets on the bed.I had to look for soap because they never left another soap in the bathroom
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