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Sailed the Norwegian breakaway a week ago out of Miami and visited Roatan, harvest cay, Costa maya and Cozumel and was very disappointed with the ship and cruise line. We traveled on the celebrity equinox last summer and had a great time, delicious food , great entertainment and great service. At the start of the cruise before boarding there was almost a stampede by a mismanaged and unorganized boarding process, thankfully no one was hurt. The initial buffet on our day of boarding was the usual overcrowded hungry bunch of people hitting the buffet and was expectantly chaotic. During the course of the week we only at at the complimentary restaurants and food venues, which were all horrible, redundant and had very poor service. The menus were basically all the same for all the complimentary restaurants, food was poor quality and the service was horrible. The buffet which we normally enjoy for breakfast and lunch was like being stuck on a floating Golden Corral for a week, inclusive of hamburgers and hotdogs. I visited the specialty restaurants and they appeared better and smelled delicious but was not in a family of fives budget, they were all expensive and unaffordable. While I had paid extra for the premium beverage package, it did not include bottled water and you were not allowed to bring any bottled water onboard. If you take daily meds your choice is disgusting tap water or expensive bottled water. The good points were an amazing “ROCK OF AGES” show and one day for lunch was me sneaking away and getting an amazing cheeseburger in paradise at the Jimmy Buffett’s Margarittaville in which I had to pay extra for. Minor complaints were none of the bars made a good pina colada, bars were overwhelmed, lime, toothpicks, hair and plastic cups in the main pool. Fight at the pool between two drunk females, bikini top lost and both escorted away by ship security. After leaving I was charged approximately $22.00 from one stateroom and $35.00 from our second stateroom for minibar purchases which we did not make, if I had not called and asked for a total I would not have picked up this charge and it would have got lost in the other charges that we incurred during the week. Shore excursions were around a hundred dollars on average per person, no way affordable for a family of five with 4 ports to stop in. Made our own way for a fraction of the cost. The ports: (1) Roatan was our favorite, a round trip cab for $50.00 to paradise beach and hotels, $20.00 each for admission to one of the nicest beaches I was ever on, turquoise water and super fine sand, no eats but plenty of buckets of local beer that were very enjoyable. (2) harvest cay, Belize, NCL’s private island, most of the attractions, such as the zip line and high ropes tour closed due to high winds as were beach umbrellas. Nothing was included like RC does on their private ports, drink package of food. This was another NCL money grab in my opinion. (3) costa maya, our second time there, just stayed in the port shopping area, shopped and a few beers in the complimentary pool. Stayed away from seaweed beaches this time. (4) Cozumel-$40 round trip cab to Mr. Sancho’s resort, paid an all inclusive rate per person, all you can eat drink, beach, chairs, umbrellas, pools were included. The were not stingy on the food or drink, very attentive to your beach needs, I would highly recommend. Returned to Miami very disappointed a swore I would never sail Norwegian Cruise Line ever again, going home to celebrity but would like to try Royal Caribbean. Worst vacation/cruise ever!!!

Worst cruise ever

Norwegian Breakaway Cruise Review by Cruisermike2018

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Trip Details
  • Sail Date: July 2019
  • Destination: Western Caribbean
  • Cabin Type: Family Inside Stateroom
Sailed the Norwegian breakaway a week ago out of Miami and visited Roatan, harvest cay, Costa maya and Cozumel and was very disappointed with the ship and cruise line. We traveled on the celebrity equinox last summer and had a great time, delicious food , great entertainment and great service. At the start of the cruise before boarding there was almost a stampede by a mismanaged and unorganized boarding process, thankfully no one was hurt.

The initial buffet on our day of boarding was the usual overcrowded hungry bunch of people hitting the buffet and was expectantly chaotic. During the course of the week we only at at the complimentary restaurants and food venues, which were all horrible, redundant and had very poor service. The menus were basically all the same for all the complimentary restaurants, food was poor quality and the service was horrible. The buffet which we normally enjoy for breakfast and lunch was like being stuck on a floating Golden Corral for a week, inclusive of hamburgers and hotdogs. I visited the specialty restaurants and they appeared better and smelled delicious but was not in a family of fives budget, they were all expensive and unaffordable. While I had paid extra for the premium beverage package, it did not include bottled water and you were not allowed to bring any bottled water onboard. If you take daily meds your choice is disgusting tap water or expensive bottled water.

The good points were an amazing “ROCK OF AGES” show and one day for lunch was me sneaking away and getting an amazing cheeseburger in paradise at the Jimmy Buffett’s Margarittaville in which I had to pay extra for.

Minor complaints were none of the bars made a good pina colada, bars were overwhelmed, lime, toothpicks, hair and plastic cups in the main pool. Fight at the pool between two drunk females, bikini top lost and both escorted away by ship security. After leaving I was charged approximately $22.00 from one stateroom and $35.00 from our second stateroom for minibar purchases which we did not make, if I had not called and asked for a total I would not have picked up this charge and it would have got lost in the other charges that we incurred during the week. Shore excursions were around a hundred dollars on average per person, no way affordable for a family of five with 4 ports to stop in. Made our own way for a fraction of the cost.

The ports: (1) Roatan was our favorite, a round trip cab for $50.00 to paradise beach and hotels, $20.00 each for admission to one of the nicest beaches I was ever on, turquoise water and super fine sand, no eats but plenty of buckets of local beer that were very enjoyable. (2) harvest cay, Belize, NCL’s private island, most of the attractions, such as the zip line and high ropes tour closed due to high winds as were beach umbrellas. Nothing was included like RC does on their private ports, drink package of food. This was another NCL money grab in my opinion. (3) costa maya, our second time there, just stayed in the port shopping area, shopped and a few beers in the complimentary pool. Stayed away from seaweed beaches this time. (4) Cozumel-$40 round trip cab to Mr. Sancho’s resort, paid an all inclusive rate per person, all you can eat drink, beach, chairs, umbrellas, pools were included. The were not stingy on the food or drink, very attentive to your beach needs, I would highly recommend.

Returned to Miami very disappointed a swore I would never sail Norwegian Cruise Line ever again, going home to celebrity but would like to try Royal Caribbean. Worst vacation/cruise ever!!!
Cruisermike2018’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 13 to 15
Ages 16+
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Cabin Review

Family Inside Stateroom
Cabin I1 13403
Found socks from previous guests along with a pistachio nut found on the floor. Soil on white ceiling
Deck 13 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews