Scenic Amber Cruise Review by 317537
- Sail Date: May 2019
- Destination: Europe
We chose Scenic at the suggestion of friends, with whom we travelled. As people who have never been on a cruise (either river cruise or ocean cruise), we were excited about the all-inclusive nature of Scenic’s cruises. We were not disappointed.
From embarkation until the penultimate day of the cruise, we had an excellent time. The boat itself had a luxurious feel. All the common areas were very clean and comfortable. Our room was spacious and well appointed. But what made the cruise exceptional were the staff. Everyone from the room attendants, Butlers, serving staff, bartenders, Hotel Manager, and Restaurant Manager were all friendly, kind, and helpful. They were able to accommodate dietary issues without hesitation. If the room attendant saw that you prefer certain items in the minibar, they would ensure you were properly stocked for the next day.
We appreciated the hard work the staff did to keep the boat maintained at a high quality during the cruise. The level of detail from the staff was astounding. We will always remember the staff with fond memories. Shoutouts to Marica, Zania, Sijlvia, Snez, Milan, Dejon, Branislav, Vuk, Martin, Marko, Mauricio, Nemanja, Milos, Alex and Stan! They were the stars of the cruise. Special mention to Birgitta, our guide in the Wachau Valley; Wanda, our guide in Cesky Krumlov; and Dominic, our guide in Nuremberg.
As with most things, there were issues that were out of Scenic’s control. While river levels were good, there were issues with the lock system on the Danube. The Cruise Director, Beate, was able to troubleshoot issues with ease; however, we took issue with her plans for disembarkation.
High water levels on the Danube meant that we could not make it to Nuremberg. Instead, we were let off about an hour away. We understood why we had to disembark outside of Nuremberg, but we took issue with how the Cruise Director planned transportation for those who were to stay in Nuremberg after the cruise. Beate scheduled us and five other couples to disembark at 7am and take a coach ride to the Nuremberg airport, as we assumed some of the couples would fly out that day. From there, we were to make our own way into the city of Nuremberg. Whilst on the coach, we learned that none of the six couples had flights from Nuremberg and that the Cruise Director essentially kicked us off the boat at 7am and had us escorted to the airport when none of us had flights. We were so disappointed. Other passengers headed to Munich or Prague were able to remain on the boat until late morning.
Fortunately, our guide Dominic decided to bypass the airport and take us all into Nuremberg city centre. From there, we checked into our hotel. In addition, Dominic had time to give us a tour of Nuremberg’s Old Town. It was early morning on a bank holiday, so it was like we had the city to ourselves. What was such a disappointing end to a fabulous cruise was saved by Dominic.
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