We picked this 21 day cruise, longer than most Alaska cruises, because we love Alaska and the ship went to ports not often visited by cruise ships. The Maasdam is a relatively small ship that has a great variety of decks to view glaciers, etc. Cabin was standard but we loved that the bathroom door had a magnet that would hold door open so you don't have to turn on a light at night to use the bathroom. We only ate at Lido - Food was OK, but "hot" food was almost always cold. According to the crew, the salmon served were pink salmon - the second least flavorful of the 5 species of Alaska salmon - I expect a premium cruise ship to serve quality salmon - at least they were Alaska salmon, not farm raised. This cruise was an Exc In-Depth cruise - the program was basically in disarray; only Kent Syverson, a glacier geologist, was excellent; others provided little of value. The evening entertainment was mostly very good - there were no ship singers and dancers - a good move. The sound system/speakers in the showroom were excellent - much better almost distortion free sound than on the other 3 Holland America ships we have been on. Housekeeping service was very good. Lido service was friendly but seemed to be understaffed - most of the time we got our own coffee, tea, and refills. The ship had some problems with managing tendering - it was such a long time to get ashore (about 2 hours) in Juneau that we decided not to even go ashore. In the crew's defense, they did better on some later tenderings. Cruise director Lance did a credible job of providing Port information. The woman in charge of Shore Excursions gave a couple of briefings on available excursions that showed she knew nothing about Alaska or what a National Park was - after the 1st week she didn't give more briefings. Weather was wet much of the trip but that's the chance you take in Alaska. We would go again.

Good itinerary, great ship

Maasdam Cruise Review by dbh3

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Trip Details
  • Sail Date: May 2019
  • Destination: Alaska
  • Cabin Type: Large Ocean-View Stateroom
We picked this 21 day cruise, longer than most Alaska cruises, because we love Alaska and the ship went to ports not often visited by cruise ships. The Maasdam is a relatively small ship that has a great variety of decks to view glaciers, etc. Cabin was standard but we loved that the bathroom door had a magnet that would hold door open so you don't have to turn on a light at night to use the bathroom. We only ate at Lido - Food was OK, but "hot" food was almost always cold. According to the crew, the salmon served were pink salmon - the second least flavorful of the 5 species of Alaska salmon - I expect a premium cruise ship to serve quality salmon - at least they were Alaska salmon, not farm raised. This cruise was an Exc In-Depth cruise - the program was basically in disarray; only Kent Syverson, a glacier geologist, was excellent; others provided little of value. The evening entertainment was mostly very good - there were no ship singers and dancers - a good move. The sound system/speakers in the showroom were excellent - much better almost distortion free sound than on the other 3 Holland America ships we have been on. Housekeeping service was very good. Lido service was friendly but seemed to be understaffed - most of the time we got our own coffee, tea, and refills. The ship had some problems with managing tendering - it was such a long time to get ashore (about 2 hours) in Juneau that we decided not to even go ashore. In the crew's defense, they did better on some later tenderings. Cruise director Lance did a credible job of providing Port information. The woman in charge of Shore Excursions gave a couple of briefings on available excursions that showed she knew nothing about Alaska or what a National Park was - after the 1st week she didn't give more briefings. Weather was wet much of the trip but that's the chance you take in Alaska. We would go again.
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