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Overall, an amazing cruise. Great weather. Amazing sites. Ship is beautiful and staff really works to keep it spotless. Service was spot on. Took the train/subway from the airport to the Waterfront stop - super easy and convenient ($8 CAN). Though on a weekday it might be crowded with our luggage (it was Saturday). We stayed at the PanPacific right above the cruise port in Vancouver the night before the cruise. Nice but very expensive. Really appreciated the free luggage transfer to the ship though. This was our first Celebrity cruise (Diamond on Royal Caribbean) and although it was great, Royal does it better overall. However, I appreciated that Celebrity seems to be less pushy than Royal with the up-selling and shopping on the ship. I’ll start out with what I thought was lacking – again, overall a great cruise but just some items that I noticed. Though nice to look at, I think the Eclipse is not as well designed as the Royal ships we have been on (Grandeur, Anthem, Liberty) with respect to getting around. Seems like there are lots of dead ends with no way to get back without simply backtracking. The promenade is short and does not loop around at all – not in the front or the back of the ship. Entire back of deck 5 is just specialty restaurants with no public space at all – if you go back there you have to turn around. There is a deck with lounge chairs at the front of the ship that we were never able to find the door to access. Ensemble Lounge was ridiculously dark. Signage was just ok – it would tell you what was on a deck but not where on the deck. They need to install the interactive screens like Royal. Public spaces are generally small and a few are odd - not sure what Team Earth is supposed to be, though the big globe was neat. The iLounge – lots of computers but with no internet access without signing out of your own phone to use your package, I never saw anyone use them so just wasted space. I will say the Library was the best of any ship I’ve been on – most selection and nice place to read. The card/game lounge seemed to get a lot of use. Grass on back deck is neat but a bit pointless (though I did enjoy glass blowing on that deck). The fitness center elliptical machines are awful – a no-name brand that are very jerky. I’m a regular elliptical user and was not able to use them because they are so bad. I use them every day on Royal (they have either Precor or LifeFitness machines) I know Celebrity is supposed to be more laid back than Royal, but activities were severely lacking – I never thought I would want a bingo game or two because Royal overdoes it, but there were hardly any activities. The daily itinerary listing each day was not well designed and too busy with activities that were not really activities (things like table tennis that is available every day all day). Random items were highlighted. Some activities are not included in the overall list and are only in separate boxes, making it hard to plan the day. Cruise Compass on Royal is much better. Casino is small but nice. I do not play table games but like to watch and noticed they never opened the craps table. Dealers seemed very nice. Good though not extensive selection of slot machines. They did not publicize any special casino events very well. Buffet was the same as most ships – good selection, large quantities, ok taste. Could get extremely busy at lunch. Not much selection of non-bar (i.e., free) drinks – no flavored waters like Royal. Spa café was good, but they had only a few dishes for lunch that did not change. “Smoothies” were just cold juice, but it was nice to get something different to drink. We were able to afford a suite, so had access to Luminae. We ate most meals there – it was amazing food and service was impeccable. After first day, they knew our names and preferences. Rozi our waiter and Vira the assistant waiter were exceptional. Sky Lounge is awesome – great views and nice seating. Milo, the on-board expert was great – his talks were fun and informative and the commentary during Hubbard Glacier was a highlight. We liked the World Class Bar – Nikolas and Roberto are great. Though it’s stuck next to the art gallery and no windows, so not the best location. Again, overall a great cruise, and I’m just nit-picking because it’s easier to remember what isn’t perfect sometimes. All staff was friendly – they would all smile and say hello. Service was great overall.

Great Alaska Cruise, but Royal does it better.

Celebrity Eclipse Cruise Review by Zenster71

4 people found this helpful
Trip Details
  • Sail Date: July 2019
  • Destination: Alaska
  • Cabin Type: Sky Suite
Overall, an amazing cruise. Great weather. Amazing sites. Ship is beautiful and staff really works to keep it spotless. Service was spot on.

Took the train/subway from the airport to the Waterfront stop - super easy and convenient ($8 CAN). Though on a weekday it might be crowded with our luggage (it was Saturday). We stayed at the PanPacific right above the cruise port in Vancouver the night before the cruise. Nice but very expensive. Really appreciated the free luggage transfer to the ship though.

This was our first Celebrity cruise (Diamond on Royal Caribbean) and although it was great, Royal does it better overall. However, I appreciated that Celebrity seems to be less pushy than Royal with the up-selling and shopping on the ship.

I’ll start out with what I thought was lacking – again, overall a great cruise but just some items that I noticed.

Though nice to look at, I think the Eclipse is not as well designed as the Royal ships we have been on (Grandeur, Anthem, Liberty) with respect to getting around. Seems like there are lots of dead ends with no way to get back without simply backtracking. The promenade is short and does not loop around at all – not in the front or the back of the ship. Entire back of deck 5 is just specialty restaurants with no public space at all – if you go back there you have to turn around. There is a deck with lounge chairs at the front of the ship that we were never able to find the door to access. Ensemble Lounge was ridiculously dark. Signage was just ok – it would tell you what was on a deck but not where on the deck. They need to install the interactive screens like Royal.

Public spaces are generally small and a few are odd - not sure what Team Earth is supposed to be, though the big globe was neat. The iLounge – lots of computers but with no internet access without signing out of your own phone to use your package, I never saw anyone use them so just wasted space. I will say the Library was the best of any ship I’ve been on – most selection and nice place to read. The card/game lounge seemed to get a lot of use. Grass on back deck is neat but a bit pointless (though I did enjoy glass blowing on that deck).

The fitness center elliptical machines are awful – a no-name brand that are very jerky. I’m a regular elliptical user and was not able to use them because they are so bad. I use them every day on Royal (they have either Precor or LifeFitness machines)

I know Celebrity is supposed to be more laid back than Royal, but activities were severely lacking – I never thought I would want a bingo game or two because Royal overdoes it, but there were hardly any activities. The daily itinerary listing each day was not well designed and too busy with activities that were not really activities (things like table tennis that is available every day all day). Random items were highlighted. Some activities are not included in the overall list and are only in separate boxes, making it hard to plan the day. Cruise Compass on Royal is much better.

Casino is small but nice. I do not play table games but like to watch and noticed they never opened the craps table. Dealers seemed very nice. Good though not extensive selection of slot machines. They did not publicize any special casino events very well.

Buffet was the same as most ships – good selection, large quantities, ok taste. Could get extremely busy at lunch. Not much selection of non-bar (i.e., free) drinks – no flavored waters like Royal.

Spa café was good, but they had only a few dishes for lunch that did not change. “Smoothies” were just cold juice, but it was nice to get something different to drink.

We were able to afford a suite, so had access to Luminae. We ate most meals there – it was amazing food and service was impeccable. After first day, they knew our names and preferences. Rozi our waiter and Vira the assistant waiter were exceptional.

Sky Lounge is awesome – great views and nice seating.

Milo, the on-board expert was great – his talks were fun and informative and the commentary during Hubbard Glacier was a highlight.

We liked the World Class Bar – Nikolas and Roberto are great. Though it’s stuck next to the art gallery and no windows, so not the best location.

Again, overall a great cruise, and I’m just nit-picking because it’s easier to remember what isn’t perfect sometimes. All staff was friendly – they would all smile and say hello. Service was great overall.
Zenster71’s Full Rating Summary
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Cabin Review

Sky Suite
Cabin S2 2127
Sky Suite was amazing – almost too much space for two people. But we liked the larger bathroom and rain shower. We were worried being on Deck 12 right under the buffet because I read some think it can get noisy with carts and chairs scraping the floor, but we hardly noticed it and any loud noise was rare. Balcony was large and perfect for an Alaska cruise.
Resort Deck Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Float Plane
    Float plane to Toku lodge was great - right next to where we docked. The flight was fun with amazing views. The audio tour was interesting. Toku lodge is right across the river from a glacier. The Salmon lunch was very good. But after walking around a little not much to do at the lodge. But worth the relatively expensive price.
    View All 84 Float Plane Reviews
  • Ketchikan
    Not much to see on your own. We took the walking tour on the map they give out at the visitors center - it takes you down some back roads where there isn't anything but some houses. The 'beachfront promenade" is a rickety dock to nowhere. And just a warning - the map says you can take an "easy 45 minute walk" with a "gentle" slope on the Rainbird Trail. I hiked the train and it was beautiful - a real rain forest! But it is NOT an easy walk. There isn't a sign at the beginning but at the other end of the trail near University of Alaska there is a more accurate sign that says the trail is "steep and rocky" and "parts require sure footing and may not be suitable for all fitness levels." I was fine, but just be aware that it is a bit treacherous in a few places.
    View All 1,764 Ketchikan Cruise Port Reviews
    View Cruise Critic's Ketchikan Cruise Port Review
  • Vancouver
    Great city - nice to walk around.
    View All 647 Vancouver Cruise Port Reviews
    View Cruise Critic's Vancouver Cruise Port Review