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As the title says this was the first time we have travelled on HA and our first time in Alaska, so good we had friends along with us for the ride. Vancouver is a great place and a great place to embark and disembark, we found the whole experience so simple, HA and the local port authority really had this sorted to the infinite details. You are always concerned that embarkation especially with customs as we are not local citizens will take a lot of time imagine our surprise then when the whole thing only took approximately 40 minutes! We had an inside cabin, which at first I was sceptical of, however, I shouldn't have been as it was large and very well appointed, in fact we had plenty of room for the luggage that we had bought with us. Our steward, Suko, did an excellent job of looking after us for the week. Personally I liked the layout of the ship ad found it quite easy to find our way around. The food in the buffet, main restaurant and in Tamarind was excellent, the latter being our best experience. To be honest though we really could not fault the food or the serving staff who were excellent. The bar at the Tamarind was lovely. We enjoyed the 4 o'clock extra drink for US$ 2 almost every day, or certainly on all the sea days and we also enjoyed the sip and savour which I thought was an excellent idea. The ship was spotlessly clean and always being worked on by the staff who did a great job. I thought the gym was one of the best I have seen on-board a ship and my wife and our friends also had a great time when they used the spa. The only real grumble was the entertainment on-board. The band in BB Kings every night were fantastic but that is really where the entertainment ended for us, the comedian was awful, we left after 15 minutes, the jokes weren't particularly funny and the material was aimed at the US guests. In my opinion HA need to make more use of the main stage or they could lose guests to lines which provide a more robust entertainment package. The bar/coffee shop at the front of the ship on 11 was also not my favourite place, it never really felt like a bar to be honest although clearly on the day we were in Glacier Bay it provided an excellent look-out point. We only did one trip with HA which was well organised and I thought well-priced, this was the trip to the Mendenhall glacier with a whale watching trip which was one of the highlights of the whole trip.

First time on HA and first time to Alaska

Nieuw Amsterdam Cruise Review by Batchy65

1 person found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Alaska
As the title says this was the first time we have travelled on HA and our first time in Alaska, so good we had friends along with us for the ride.

Vancouver is a great place and a great place to embark and disembark, we found the whole experience so simple, HA and the local port authority really had this sorted to the infinite details. You are always concerned that embarkation especially with customs as we are not local citizens will take a lot of time imagine our surprise then when the whole thing only took approximately 40 minutes!

We had an inside cabin, which at first I was sceptical of, however, I shouldn't have been as it was large and very well appointed, in fact we had plenty of room for the luggage that we had bought with us. Our steward, Suko, did an excellent job of looking after us for the week.

Personally I liked the layout of the ship ad found it quite easy to find our way around.

The food in the buffet, main restaurant and in Tamarind was excellent, the latter being our best experience. To be honest though we really could not fault the food or the serving staff who were excellent. The bar at the Tamarind was lovely.

We enjoyed the 4 o'clock extra drink for US$ 2 almost every day, or certainly on all the sea days and we also enjoyed the sip and savour which I thought was an excellent idea.

The ship was spotlessly clean and always being worked on by the staff who did a great job.

I thought the gym was one of the best I have seen on-board a ship and my wife and our friends also had a great time when they used the spa. The only real grumble was the entertainment on-board. The band in BB Kings every night were fantastic but that is really where the entertainment ended for us, the comedian was awful, we left after 15 minutes, the jokes weren't particularly funny and the material was aimed at the US guests. In my opinion HA need to make more use of the main stage or they could lose guests to lines which provide a more robust entertainment package.

The bar/coffee shop at the front of the ship on 11 was also not my favourite place, it never really felt like a bar to be honest although clearly on the day we were in Glacier Bay it provided an excellent look-out point.

We only did one trip with HA which was well organised and I thought well-priced, this was the trip to the Mendenhall glacier with a whale watching trip which was one of the highlights of the whole trip.
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