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Poor drink service near the pool. Waiters and waitresses rarely seen if ever. Terrible layout on the pool deck, difficult to walk around. Cagneys Steak House was terrible, 3 of 8 got the wrong meal. Drink waiter never showed up. A simple request for bread was forgotten or ignored. Nearly 3 hours for dinner. During that time was able to get 1 drink. La Cucina was equally as bad. Pasta could have been rope, I’m still not sure. Far too many kids, many underage drinking. They had a few pool deck cookouts, they ran out of food by 12:30pm and then served raw vegetables before even cooking them. Spinnaker Lounge was great. Great Outdoors dining/buffet area is beautiful. Sailing was smooth. Staff was great. Food in main dining areas equally as good as specialty dining. Be careful shopping on board, prices on liquor and jewelry is better in the states. Do your homework. I won’t return to this ship. The Norwegian Dawn was far superior.

Mediocre at best

Norwegian Gem Cruise Review by Cruiser5977

1 person found this helpful
Trip Details
  • Sail Date: June 2019
  • Destination: Bermuda
  • Cabin Type: Inside
Poor drink service near the pool. Waiters and waitresses rarely seen if ever.

Terrible layout on the pool deck, difficult to walk around.

Cagneys Steak House was terrible, 3 of 8 got the wrong meal. Drink waiter never showed up. A simple request for bread was forgotten or ignored. Nearly 3 hours for dinner. During that time was able to get 1 drink.

La Cucina was equally as bad. Pasta could have been rope, I’m still not sure.

Far too many kids, many underage drinking.

They had a few pool deck cookouts, they ran out of food by 12:30pm and then served raw vegetables before even cooking them.

Spinnaker Lounge was great.

Great Outdoors dining/buffet area is beautiful.

Sailing was smooth.

Staff was great.

Food in main dining areas equally as good as specialty dining.

Be careful shopping on board, prices on liquor and jewelry is better in the states. Do your homework.

I won’t return to this ship. The Norwegian Dawn was far superior.
Cruiser5977’s Full Rating Summary
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Cabin Review

Inside
Cabin IC 11131
Cabin was fine but very dark.
Deck 11 Inside Cabins, Suite Cabins