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Overheard: "Oh great... another line to stand in." Pros: Clean. Nice staterooms with good layout. Cabin steward/staff excellent. Nice balcony. Nice connecting rooms for those with kids. Nice, clean bathrooms. Naturalist Brent Nixon... while he may be a bit dramatic, he knows his audience. Lectures were informative and entertaining. Captain Tasos was entertaining as well, although who was sailing when he was playing water volleyball??? It's hard to argue with Alaska as a wonderful sailing destination. Cons Embarkation painful. Lines were massive and moved fairly slowly. Deck 7 port side midship to aft. There's a smell of grease/fried food from the stateroom balcony beginning with lunch until after dark. Food meh. Regarding both the buffet and main dining, the food wasn't bad. And it wasn't good either. It's rough not having a satisfying meal three times per day for a week. The buffet is absolute chaos. We routinely were not able to find a place to sit. I've never seen a cruise buffet staff not try to clear plates/glasses within minutes of finishing. Tables are usually cleaned within 5 minutes on other boats. Not so here. The layout leads to lots of people colliding constantly. The food was fine, but not great. The highlight was the salmon and halibut freshly prepared on the last lunch meal service. The main dining room fare was pretty mediocre. I'm not certain if they have a lower staff ratio than other boats, but service was quite slow. I'd routinely wait 15-25 minutes with an empty water glass for a refill. The assistant waiter was often missing in action. Debarkation was fine until the Seattle cruise terminal. The line for customs there is a scrum with several hundred people heading towards 4 CPB officers. Why not have a line management system???? All in all, having sailed on Carnival, Royal Caribbean, Disney, and Cunard, I'll not sail with Celebrity again.

Alaska June 2019. So many small irritatations, it all began to add up

Celebrity Solstice Cruise Review by amitsarma

3 people found this helpful
Trip Details
  • Sail Date: June 2019
  • Destination: Alaska
  • Cabin Type: Deluxe Veranda
Overheard: "Oh great... another line to stand in."

Pros:

Clean.

Nice staterooms with good layout.

Cabin steward/staff excellent.

Nice balcony.

Nice connecting rooms for those with kids.

Nice, clean bathrooms.

Naturalist Brent Nixon... while he may be a bit dramatic, he knows his audience. Lectures were informative and entertaining.

Captain Tasos was entertaining as well, although who was sailing when he was playing water volleyball???

It's hard to argue with Alaska as a wonderful sailing destination.


Cons

Embarkation painful. Lines were massive and moved fairly slowly.

Deck 7 port side midship to aft. There's a smell of grease/fried food from the stateroom balcony beginning with lunch until after dark.

Food meh. Regarding both the buffet and main dining, the food wasn't bad. And it wasn't good either. It's rough not having a satisfying meal three times per day for a week.

The buffet is absolute chaos. We routinely were not able to find a place to sit. I've never seen a cruise buffet staff not try to clear plates/glasses within minutes of finishing. Tables are usually cleaned within 5 minutes on other boats. Not so here. The layout leads to lots of people colliding constantly. The food was fine, but not great. The highlight was the salmon and halibut freshly prepared on the last lunch meal service.

The main dining room fare was pretty mediocre. I'm not certain if they have a lower staff ratio than other boats, but service was quite slow. I'd routinely wait 15-25 minutes with an empty water glass for a refill. The assistant waiter was often missing in action.

Debarkation was fine until the Seattle cruise terminal. The line for customs there is a scrum with several hundred people heading towards 4 CPB officers. Why not have a line management system????

All in all, having sailed on Carnival, Royal Caribbean, Disney, and Cunard, I'll not sail with Celebrity again.
amitsarma’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
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Ages 7 to 9
Ages 10 to 12
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Cabin Review

Deluxe Veranda
Cabin 2B 723
Nice stateroom, but there's a smell of grease/fried food from the balcony.
Sunrise Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

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