1. Home
  2. Cruise Reviews
  3. Scenic Amber
Scenic is a scam. My family fully regrets booking scenic Gems of Danube for my grandma’s 80th birthday. The experience was anything but “5-star”. For starters, we were not informed of the lock issue on the Danube until members of our party were already flying from USA to Hungary. Therefore, cancelling the cruise was not an option. Due to the lock issue, we were unable to board the boat and instead were bused around from hotel to hotel and stayed extra nights in Budapest. The service at the hotels did not meet our expectations (mediocre food, no spirits) and we were left spending our own money on drinks and essentials like water. So much for a “leave your wallet at home” “5-star” experience. We escalated our concerns to scenic representatives, even senior leadership at corporate, and no one addressed our concerns. Instead they kept saying “we understand” and “we are working on it” but it was all talk and no action. Overall, I would recommend that you do not trust scenic with your vacation, our experience was very disappointing and no where near “luxury”.

Scenic scam

Scenic Amber Cruise Review by Jessica B.

3 people found this helpful
Trip Details
  • Sail Date: July 2019
  • Destination: Europe
Scenic is a scam. My family fully regrets booking scenic Gems of Danube for my grandma’s 80th birthday. The experience was anything but “5-star”.

For starters, we were not informed of the lock issue on the Danube until members of our party were already flying from USA to Hungary. Therefore, cancelling the cruise was not an option. Due to the lock issue, we were unable to board the boat and instead were bused around from hotel to hotel and stayed extra nights in Budapest. The service at the hotels did not meet our expectations (mediocre food, no spirits) and we were left spending our own money on drinks and essentials like water. So much for a “leave your wallet at home” “5-star” experience.

We escalated our concerns to scenic representatives, even senior leadership at corporate, and no one addressed our concerns. Instead they kept saying “we understand” and “we are working on it” but it was all talk and no action.

Overall, I would recommend that you do not trust scenic with your vacation, our experience was very disappointing and no where near “luxury”.
Jessica B.’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Scenic Amber price drops
250,000+ people have entered their email