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Embarkation at Southampton was very fast and at first I was impressed with Celebrity. That is, until I got on board. The style of the ship is tacky, outdated, and confused- not the "modern luxury" it is branded as. Not to worry, I'm sure I'll get used to it and I'll go to the Concierge Class lunch. Over an hour later I was served a pasta dish that tasted like a ready meal. To be fair though, this was the only bad meal I had. The cabin was as ugly as the ship and looked like a caravan from the 1990s but it was clean. I was saddened that the Gilchrist and Soames bathroom amenities have been downgraded to X's own. The TV had almost no free films and the pay-per-view ones were outrageously expensive. We booked a Concierge Class cabin which meant we got a foot stool on the balcony and some shower gel...and that's it (oh, and some mostly disgusting canapes and a bottle of sparkling wine). The food, however, was very good. We didn't eat in any speciality restaurants as we felt the lobster and steak tartare etc. were more than good enough! We had the classic drinks package, which Celebrity have played around with, in an attempt to get you to upgrade it. For example, Jack Daniel's, sparkling water, and almost every British beer are considered "premium" and therefore you have to pay extra for these (not so premium, but popular) drinks. The bar staff would also switch what they were pouring me; I would order a Bacardi and coke and (at least half the time) they would start pouring me an unbranded house rum and coke. If that's not bad enough, when I called them out on, their response is "no I didn't". That's the crew though, they all lie. I asked about the aforementioned Gilchrist and Soames products at the guest relations desk and the lady told me they never existed, and as for the art auction- I'll leave you to research Park West's behaviour yourself, but let me write that the claims the auctioneer were making about the originality of the art were utterly false, as were the valuations. The cabin steward, the waiters, and the sommelier were all excellent though. The entertainment was sometimes good and sometimes very poor. The Russian performance was great, as were most of the outside performers. The ship's theatre company were mostly talented but the "big shows" lacked any direction and were confusing to watch. Many of the female singers couldn't really sing, but the dancing is very good. The cruise director, Sue, was funny to begin with and then became annoying and arrogant. I also thought she was a unprofessional and culturally insensitive (shaming audience members and making fun of accents) to the point I stopped going to the shows. I asked some ship friends, and they agreed and said they would purposely arrive to shows late and leave early to avoid Sue's act. There was very little to do on the ship in terms of activities as most of the daily schedule was made up of live infomercials (this ship is sell-sell-sell). There was a quiz (hosted by an outrageously handsome Canadian man!) but the questions were too obscure for it to be fun. The pools were most pleasant and I loved that the hot tubs were open late. The ports were good, except for Warnemunde which is nowhere near Berlin and is a whole lot of nothing. Disembarking was as easy as embarkation and took no effort at all. There is very little luxurious about this cruise other than the food, and as the price suggests otherwise, I would not sail on this ship again. However, a newer ship may persuade me to give X another go.

Let Down by Crew and Misselling

Celebrity Silhouette Cruise Review by Scr86

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Trip Details
  • Sail Date: June 2019
  • Destination: Europe
  • Cabin Type: Concierge Class
Embarkation at Southampton was very fast and at first I was impressed with Celebrity.

That is, until I got on board.

The style of the ship is tacky, outdated, and confused- not the "modern luxury" it is branded as.

Not to worry, I'm sure I'll get used to it and I'll go to the Concierge Class lunch.

Over an hour later I was served a pasta dish that tasted like a ready meal. To be fair though, this was the only bad meal I had.

The cabin was as ugly as the ship and looked like a caravan from the 1990s but it was clean. I was saddened that the Gilchrist and Soames bathroom amenities have been downgraded to X's own. The TV had almost no free films and the pay-per-view ones were outrageously expensive.

We booked a Concierge Class cabin which meant we got a foot stool on the balcony and some shower gel...and that's it (oh, and some mostly disgusting canapes and a bottle of sparkling wine).

The food, however, was very good. We didn't eat in any speciality restaurants as we felt the lobster and steak tartare etc. were more than good enough!

We had the classic drinks package, which Celebrity have played around with, in an attempt to get you to upgrade it. For example, Jack Daniel's, sparkling water, and almost every British beer are considered "premium" and therefore you have to pay extra for these (not so premium, but popular) drinks.

The bar staff would also switch what they were pouring me; I would order a Bacardi and coke and (at least half the time) they would start pouring me an unbranded house rum and coke.

If that's not bad enough, when I called them out on, their response is "no I didn't".

That's the crew though, they all lie. I asked about the aforementioned Gilchrist and Soames products at the guest relations desk and the lady told me they never existed, and as for the art auction- I'll leave you to research Park West's behaviour yourself, but let me write that the claims the auctioneer were making about the originality of the art were utterly false, as were the valuations.

The cabin steward, the waiters, and the sommelier were all excellent though.

The entertainment was sometimes good and sometimes very poor. The Russian performance was great, as were most of the outside performers. The ship's theatre company were mostly talented but the "big shows" lacked any direction and were confusing to watch. Many of the female singers couldn't really sing, but the dancing is very good.

The cruise director, Sue, was funny to begin with and then became annoying and arrogant. I also thought she was a unprofessional and culturally insensitive (shaming audience members and making fun of accents) to the point I stopped going to the shows. I asked some ship friends, and they agreed and said they would purposely arrive to shows late and leave early to avoid Sue's act. There was very little to do on the ship in terms of activities as most of the daily schedule was made up of live infomercials (this ship is sell-sell-sell). There was a quiz (hosted by an outrageously handsome Canadian man!) but the questions were too obscure for it to be fun. The pools were most pleasant and I loved that the hot tubs were open late.

The ports were good, except for Warnemunde which is nowhere near Berlin and is a whole lot of nothing.

Disembarking was as easy as embarkation and took no effort at all.

There is very little luxurious about this cruise other than the food, and as the price suggests otherwise, I would not sail on this ship again. However, a newer ship may persuade me to give X another go.
Scr86’s Full Rating Summary
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Cabin Review

Concierge Class
Cabin C2
It's a caravan from the 1990s!
The cabin had plenty of storage space and felt very roomy. The bathroom was a good size, although the poor water pressure made it hard to wash shampoo out of my hair.
The bed was comfortable but the sofa was like a park bench.
Resort Deck Balcony Cabins, Suite Cabins