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We wanted to take our grandchildren, ages 5 and 9, to Bermuda as we can take the train to New York City. We had a family suite booked, but were offered the chance to bid on a Haven suite and I bid on the Aft Penthouse Suite and got it. From the moment we stepped into the terminal, everything went so smoothly. The check-in process was a breeze, very fast and efficient. Our suite was ready when we got on board so after a light snack in the Haven lounge, we settled in. We were in Suite 11912--living room, dining area, two baths, bedroom, and huge balcony. It was great for the four of us. The largest bathroom was particularly luxurious. We had a butler who brought snacks every day and served us dinner in the stateroom one evening and breakfast another day. Musa was excellent. We don't normally take in the shows and entertainment, but we enjoyed the lounge in The Haven and the kids loved the pool there. They also used the Splash Zone area, but enjoyed the more private pool more. We enjoy Bermuda and we have been there four times now. We had a glass-bottom boat tour scheduled, but it was canceled due to the weather. We took a cab to Horseshoe Bay Beach on our own ($32) and took a mini bus back ($7/person). It's a lovely beach and was not overly crowded the day we were there as the weather was a little iffy with rain off and on. We were very happy with The Haven. The wait staff in the dining room quickly got to know the kids and their preferences. The food was excellent and the service was also excellent.We ate most of our meals in The Haven dining room. The kids were always able to get into the pool. Our suite was not directly in The Haven, so we walked the length of the ship whenever we wanted to use their facilities, which we did often, but for us that was fine. Our grandkids were thrilled with the ship, particularly The Haven. My granddaughter has been on a cruise to Bermuda once before with us in a regular cabin, so she really understood the differences being in The Haven. We have probably spoiled our grandson forever with The Haven! Embarkation was very easy, but we really appreciated the private escort off the ship for disembarkation. We had a terrible experience leaving the ship on our last Bermuda cruise, so this was wonderful. We absolutely loved being in The Haven and will be looking at other destinations in this category suite. And that;s saying a lot for us as we don;t like ships this big (we usually cruise on Viking).

Haven Heaven

Norwegian Escape Cruise Review by skorpios

Trip Details
  • Sail Date: June 2019
  • Destination: Bermuda
  • Cabin Type: The Haven Aft-facing Penthouse with Balcony
We wanted to take our grandchildren, ages 5 and 9, to Bermuda as we can take the train to New York City. We had a family suite booked, but were offered the chance to bid on a Haven suite and I bid on the Aft Penthouse Suite and got it. From the moment we stepped into the terminal, everything went so smoothly. The check-in process was a breeze, very fast and efficient. Our suite was ready when we got on board so after a light snack in the Haven lounge, we settled in. We were in Suite 11912--living room, dining area, two baths, bedroom, and huge balcony. It was great for the four of us. The largest bathroom was particularly luxurious. We had a butler who brought snacks every day and served us dinner in the stateroom one evening and breakfast another day. Musa was excellent. We don't normally take in the shows and entertainment, but we enjoyed the lounge in The Haven and the kids loved the pool there. They also used the Splash Zone area, but enjoyed the more private pool more. We enjoy Bermuda and we have been there four times now. We had a glass-bottom boat tour scheduled, but it was canceled due to the weather. We took a cab to Horseshoe Bay Beach on our own ($32) and took a mini bus back ($7/person). It's a lovely beach and was not overly crowded the day we were there as the weather was a little iffy with rain off and on.

We were very happy with The Haven. The wait staff in the dining room quickly got to know the kids and their preferences. The food was excellent and the service was also excellent.We ate most of our meals in The Haven dining room. The kids were always able to get into the pool. Our suite was not directly in The Haven, so we walked the length of the ship whenever we wanted to use their facilities, which we did often, but for us that was fine.

Our grandkids were thrilled with the ship, particularly The Haven. My granddaughter has been on a cruise to Bermuda once before with us in a regular cabin, so she really understood the differences being in The Haven. We have probably spoiled our grandson forever with The Haven!

Embarkation was very easy, but we really appreciated the private escort off the ship for disembarkation. We had a terrible experience leaving the ship on our last Bermuda cruise, so this was wonderful.

We absolutely loved being in The Haven and will be looking at other destinations in this category suite. And that;s saying a lot for us as we don;t like ships this big (we usually cruise on Viking).
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Cabin Review

The Haven Aft-facing Penthouse with Balcony
Cabin H6 11912
The suite has a huge balcony with four chairs and a table and two lounges; two baths; a dining area; living room; and bedroom. The sofa pulled out for two people. The largest bathroom looked out over the balcony and was very large with a huge shower, a tub, two sinks, a vanity, and an enclosed toilet. The shower had a rain forest shower head, jets, and a hand shower. The suite had an enormous amount of storage.It was very roomy for four people.
Deck 15 Inside Cabins, Balcony Cabins, Suite Cabins