MSC Armonia Cruise Review by raen1111
- Sail Date: June 2019
- Destination: Cuba
We did try to keep our chin up and found a way to enjoy our time together but we will never use MSC again and encourage others to think twice before spending your hard-earned money and vacation time with a company that works with an attitude that does not put customer's enjoyment first and foremost. My husband truly feels our vacation was wasted :( and that is not a great feeling.
On the bright side, the day-to-day staff on the boat was kind and helpful. They always had very good fresh fruit and bottled water was complimentary with our drink plan. The other vacationers were wonderful and many where as disappointed as we were so we at least had some sympathetic ears.
The boat is small and not good for people who suffer from sea-sickness. The boat is also older, shabby and not-updated. The food was mediocre and sometimes less than mediocre.
We heard many great things about other cruise companies like Royal Caribbean, Princess and Norwegian (even Carnival). All of these companies offered generous compensation to customers who had booked itineraries to Cuba and helped disappointed customers adjust to the unexpected and disappointing changes in their vacation plans.
Save your money, increase your chances of a positive and fun cruise experience ~ Do Not Use MSC!
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Furnishings were dated, carpet was stained, fabrics where frayed. Water in bathroom was often grayish and sometimes spit out black debris (was pointed out, no cause was shared). TV didn't work.
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