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This is my second Carnival Cruise, first on Magic. We had a group of 21. Where do I begin? We sailed on June 16th. The pros, the service people work hard, the balcony cabin was nice but (see cons), food was decent, white hot party and mega deck party were fabulous fun and cruise director Simon was awesome. Negatives - ship is poorly designed. Having the majority of the food choices at the same place as the popular pools is just dumb. It caused mobs to gather in one location. They are incredibly understaffed and expect too much from their employees who work hard but can’t meet the demand for service causing long waits for everything. We got the soda package, note that we would never do it again! No soda machines or souvenir cup like RCCL provides. Have to order from the bar which means a 20 minute wait. Frozen drinks are no longer frozen when they finally get to you, food often lukewarm at best. We had four connecting balcony rooms with the intention to have partitions unlocked for one large party balcony except the partitions don’t fold back so they either block your window or your door and they bounce around keeping you up all night. No night service on cabin like we had with RCCL. No real theatrical shows for family to enjoy, Iike Mamma Mia on RCCL’s Allure. (Yes we are spoiled by and love RCCL as is obvious by our comparisons). On board Shops were uninspired, casinos non smoking machines were overrun with smokers with no one enforcing the rules. Seriously in this day and age how difficult is it to implement a non smoking casino? Trust me people will still gamble! Amber Cove was a pleasant surprise (though none of us drank due to the recent death toll}, Grand Turk was disappointing. Have to walk a bit to get away from the water filled with limestone and the locals rob you blind on chairs and umbrellas (free ones are at the ugliest part of the beach and fill quickly) and locals were smoking weed around Cruise families, unbelievable the lack of respect for those providing tourism income, nephew offered cocaine while walking thru one of the shops. Unfortunately bad weather made us skip half moon cay which was disappointing but understandable. We had a great cabin steward, Ricky. However I need to make one last note on a Carnival team member named Brandon. We unfortunately had him as host for trivia several times and for karaoke, regardless how many times he was told he could not be heard, he would not speak up instead just was in his own world oblivious on how to engage guests. At the end of the trip there was delay in getting off boat causing unsafe conditions near elevators. He was clearly given a task to clear areas near elevators, again using his low voice he half heartedly tried to advise people then immediately said I give up and walked away. I don’t say this ever but he should be fired. His arrogance was beyond words.

Understaffed, overcrowded, poor layout

Carnival Magic Cruise Review by murmoo

Trip Details
This is my second Carnival Cruise, first on Magic. We had a group of 21. Where do I begin? We sailed on June 16th. The pros, the service people work hard, the balcony cabin was nice but (see cons), food was decent, white hot party and mega deck party were fabulous fun and cruise director Simon was awesome. Negatives - ship is poorly designed. Having the majority of the food choices at the same place as the popular pools is just dumb. It caused mobs to gather in one location. They are incredibly understaffed and expect too much from their employees who work hard but can’t meet the demand for service causing long waits for everything. We got the soda package, note that we would never do it again! No soda machines or souvenir cup like RCCL provides. Have to order from the bar which means a 20 minute wait. Frozen drinks are no longer frozen when they finally get to you, food often lukewarm at best. We had four connecting balcony rooms with the intention to have partitions unlocked for one large party balcony except the partitions don’t fold back so they either block your window or your door and they bounce around keeping you up all night. No night service on cabin like we had with RCCL. No real theatrical shows for family to enjoy,

Iike Mamma Mia on RCCL’s Allure. (Yes we are spoiled by and love RCCL as is obvious by our comparisons). On board Shops were uninspired, casinos non smoking machines were overrun with smokers with no one enforcing the rules. Seriously in this day and age how difficult is it to implement a non smoking casino? Trust me people will still gamble! Amber Cove was a pleasant surprise (though none of us drank due to the recent death toll}, Grand Turk was disappointing. Have to walk a bit to get away from the water filled with limestone and the locals rob you blind on chairs and umbrellas (free ones are at the ugliest part of the beach and fill quickly) and locals were smoking weed around Cruise families, unbelievable the lack of respect for those providing tourism income, nephew offered cocaine while walking thru one of the shops. Unfortunately bad weather made us skip half moon cay which was disappointing but understandable. We had a great cabin steward, Ricky. However I need to make one last note on a Carnival team member named Brandon. We unfortunately had him as host for trivia several times and for karaoke, regardless how many times he was told he could not be heard, he would not speak up instead just was in his own world oblivious on how to engage guests. At the end of the trip there was delay in getting off boat causing unsafe conditions near elevators. He was clearly given a task to clear areas near elevators, again using his low voice he half heartedly tried to advise people then immediately said I give up and walked away. I don’t say this ever but he should be fired. His arrogance was beyond words.
murmoo’s Full Rating Summary
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Cabin Review

Balcony
Cabin 8C 8446
Clean older great service from Ricky.
Deck 8 Inside Cabins, Balcony Cabins

Port & Shore Excursion Reviews