We chose this cruise as its an adults only ship, which is in some ways rather nice but even though I'm of a certain age its nice to mix with some younger people. Having said that most people on the cruise were very friendly. Getting on the ship at Southampton was trouble free and very efficient. The ships is really nice, just the right size, the public areas and bars have been updated, are nicely decorated and comfortable, nice little areas to sit and chat or play cards, read etc. it all flowed very well into the central atrium . The restaurant is quite nice but there are far too many large tables, we were travelling with our friends so preferred a table for 4, we did share a table with other guests a few times but after a long day touring sometimes we preferred just us 4, this was a problem some nights and one of the staff who showed you to tables was very rude indeed so much so that we reported him to the manager for bad customer service. However, most of the staff were very pleasant, especially Jeff Beck, yep that's correct that's what he was called and very customer focused, he was brilliant, he told us he will be on the new Iona, so we will see him again next year as we are booked on it. The food varied from very nice to ok, served hot and if you wanted more it wasn't a problem. We tried Sindu as we had previously on the Azura and it was really good then, this time I'm sorry to say it wasn't nearly as good and not worth the extra money. The cabins (we had balcony) were pleasant, comfortable and spotless, we were cared for by Heidi, he was lovely. The beds are comfortable, plenty of storage space and the cases fitted nicely under the bed. Bathrooms were of a decent'ish size and had White Company toiletries. Entertainment:- FANTASTIC the Headliners shows were amazing, like west end shows every time, unfortunately that was the last trip that particular group were performing together, such a shame they were unbelievably professional truly amazing. Also a group called The Waves were extremely good, very versatile in all music and got everyone boogying, the singer was brilliant as was all the group. Guest appearances were also very entertaining, we had a comic singer Berni Flint was exceptional and pianist/singer (cant remember his name) was very good too, got a standing ovation!! We even had Valerie Singleton guesting, talking about her life, she was very interesting and funny. Also a Geologist giving talks about the earth, dinosaurs etc, very good. I would recommend this ship, its just the right size, very pleasant to be on and easy to get around. Looking forward to going on the new Iona, although its rather large, we tend to keep to the smaller ships but it'll be worth going on a brand new ship. All in all my summery of this trip to the Baltics was very enjoyable, we saw some great places and in general had a very good cruise. I like P&O on the whole but customer service ( only in some parts) need a bit of refreshing.

Nice cruise, Baltics

Arcadia Cruise Review by bird feeder

3 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Europe
  • Cabin Type: Deluxe Stateroom with Balcony and Bath/Shower
We chose this cruise as its an adults only ship, which is in some ways rather nice but even though I'm of a certain age its nice to mix with some younger people. Having said that most people on the cruise were very friendly. Getting on the ship at Southampton was trouble free and very efficient. The ships is really nice, just the right size, the public areas and bars have been updated, are nicely decorated and comfortable, nice little areas to sit and chat or play cards, read etc. it all flowed very well into the central atrium .

The restaurant is quite nice but there are far too many large tables, we were travelling with our friends so preferred a table for 4, we did share a table with other guests a few times but after a long day touring sometimes we preferred just us 4, this was a problem some nights and one of the staff who showed you to tables was very rude indeed so much so that we reported him to the manager for bad customer service. However, most of the staff were very pleasant, especially Jeff Beck, yep that's correct that's what he was called and very customer focused, he was brilliant, he told us he will be on the new Iona, so we will see him again next year as we are booked on it. The food varied from very nice to ok, served hot and if you wanted more it wasn't a problem.

We tried Sindu as we had previously on the Azura and it was really good then, this time I'm sorry to say it wasn't nearly as good and not worth the extra money.

The cabins (we had balcony) were pleasant, comfortable and spotless, we were cared for by Heidi, he was lovely. The beds are comfortable, plenty of storage space and the cases fitted nicely under the bed. Bathrooms were of a decent'ish size and had White Company toiletries.

Entertainment:- FANTASTIC the Headliners shows were amazing, like west end shows every time, unfortunately that was the last trip that particular group were performing together, such a shame they were unbelievably professional truly amazing. Also a group called The Waves were extremely good, very versatile in all music and got everyone boogying, the singer was brilliant as was all the group.

Guest appearances were also very entertaining, we had a comic singer Berni Flint was exceptional and pianist/singer (cant remember his name) was very good too, got a standing ovation!! We even had Valerie Singleton guesting, talking about her life, she was very interesting and funny. Also a Geologist giving talks about the earth, dinosaurs etc, very good.

I would recommend this ship, its just the right size, very pleasant to be on and easy to get around.

Looking forward to going on the new Iona, although its rather large, we tend to keep to the smaller ships but it'll be worth going on a brand new ship.

All in all my summery of this trip to the Baltics was very enjoyable, we saw some great places and in general had a very good cruise. I like P&O on the whole but customer service ( only in some parts) need a bit of refreshing.
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