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This was my 13th cruise with NCL and every year they seem to get worse and worse.The Food,entertainment and overall service is deteriorating like anything. Food is cold even in specialty restaurants. The spirit should be grounded as soon as possible as it is in a terrible run down condition and most areas of the ship seem to be in need of an upgrade or repair. The service in specialty restaurants is extremely slow and in the end you get cold horrible food. the menu is extremely limited in all restaurants. The music was sub standard throughout the ship. The air conditioning is virtually zero as it is centrally controlled and they are trying to save money by keeping the cooling to a minimum. I stayed in a penthouse this time which was in an old depleted condition with foul smell in the bath area. Everything seems to be needing some kind of upgrade. I am Platinum member a status which has virtually no benefits. Am seriously considering shifting to other cruise carriers for my future cruises. 'I STRONGLY DO NOT RECOMMEND NCL TO ANYONE" It has really really deteriorated over the years .Total waste of money.

"Run down cruise with ineffective air conditioning"

Norwegian Spirit Cruise Review by raymon5862

1 person found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Baltic Sea
  • Cabin Type: Penthouse with Large Balcony
This was my 13th cruise with NCL and every year they seem to get worse and worse.The Food,entertainment and overall service is deteriorating like anything. Food is cold even in specialty restaurants.

The spirit should be grounded as soon as possible as it is in a terrible run down condition and most areas of the ship seem to be in need of an upgrade or repair.

The service in specialty restaurants is extremely slow and in the end you get cold horrible food.

the menu is extremely limited in all restaurants.

The music was sub standard throughout the ship.

The air conditioning is virtually zero as it is centrally controlled and they are trying to save money by keeping the cooling to a minimum.

I stayed in a penthouse this time which was in an old depleted condition with foul smell in the bath area.

Everything seems to be needing some kind of upgrade.

I am Platinum member a status which has virtually no benefits.

Am seriously considering shifting to other cruise carriers for my future cruises.

'I STRONGLY DO NOT RECOMMEND NCL TO ANYONE" It has really really deteriorated over the years .Total waste of money.
raymon5862’s Full Rating Summary
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Cabin Review

Penthouse with Large Balcony
Cabin SF 10508
Horrible! Totally run down with foul smell .Doors jammed and creaking .Most things needed repairs.Junk!!!
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins