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Celebrity Cruise line has dropped from a premier cruise line to just average. The food is so poor that I thought I was eating cafeteria food. The cruise line wants you to eat at the specialty dining, I refuse to go this route, So I will refuse to sail Celebrity. I have sailed on the Summit several times, with the refurbishment they made it a terrible ship. The main dining room is so cramped you are almost sitting on the lap of the person next to you. They eliminated the library. To see a movie have to go outside in an uncomfortable seat to view a movie that was released years ago in the cold, heat or rain. Unacceptable!! To make mattes worst they were not current and most were rated R. You could not even watch the movie that was being shown on the 12th deck in your stateroom. The cruise did not have the final Game of the Stanley Cup or the NBA's play off games, to be viewed by the passengers. Did you know all passengers on the Summit could see these games being shown on the big screen from the Norwegian Escape as we were docked in Bermuda. I was not the only passenger outraged that I could not watch the games, you should of heard the passengers talking among themselves. Celebrity could not even pay for the cable feed of NBC and ABC to see the games. CEO's bad judgement not to show major sporting events, Stateroom TV choice was very limited to several news stations and a few entertainment show that were the same shows repeated through out the cruise. No movies, nothing like Turner Movie Classics , TNT, Cartoons, Disney. I have sailed over 35 cruises and have never seen a cruise line skimp on the little things like Stateroom programing.The CEO's better get a wake up call before they deep 6 this Cruise Line. I do not intend to Sail on another Royal or Celebrity Ship again they just do not get it, the CEO's are running a Great Cruise Line into the mud.I am Extremely Disappointed. However Celebrity gets an AA++++ in the Service Department. The Crew bent over backwards for the passengers. The problem with Celebrity is with the CEO Department making this into an average ship. The Executive Board do not have a clue who is their clientele. Average passenger is over 60 and they are focusing on a younger crowd without the extra activities. I will be canceling my cruise schedule for August 2020 on the Summit Celebrity. The main reason the ship smells!!! I could not put up with the fact that this ship smells of sewerage at various times as you walk around the ship. Our cabin smelled so bad we had to notify the front desk and vacate our room. No excuse I will not recommend Celebrity to anyone nor sail on another Celebrity ship again.

No longer a Celebrity Fan

Celebrity Summit Cruise Review by Cup of Joe 46

11 people found this helpful
Trip Details
  • Sail Date: June 2019
  • Destination: Bermuda
  • Cabin Type: Ocean View 4
Celebrity Cruise line has dropped from a premier cruise line to just average. The food is so poor that I thought I was eating cafeteria food. The cruise line wants you to eat at the specialty dining, I refuse to go this route, So I will refuse to sail Celebrity. I have sailed on the Summit several times, with the refurbishment they made it a terrible ship. The main dining room is so cramped you are almost sitting on the lap of the person next to you. They eliminated the library. To see a movie have to go outside in an uncomfortable seat to view a movie that was released years ago in the cold, heat or rain. Unacceptable!! To make mattes worst they were not current and most were rated R. You could not even watch the movie that was being shown on the 12th deck in your stateroom. The cruise did not have the final Game of the Stanley Cup or the NBA's play off games, to be viewed by the passengers. Did you know all passengers on the Summit could see these games being shown on the big screen from the Norwegian Escape as we were docked in Bermuda. I was not the only passenger outraged that I could not watch the games, you should of heard the passengers talking among themselves. Celebrity could not even pay for the cable feed of NBC and ABC to see the games. CEO's bad judgement not to show major sporting events, Stateroom TV choice was very limited to several news stations and a few entertainment show that were the same shows repeated through out the cruise. No movies, nothing like Turner Movie Classics , TNT, Cartoons, Disney. I have sailed over 35 cruises and have never seen a cruise line skimp on the little things like Stateroom programing.The CEO's better get a wake up call before they deep 6 this Cruise Line. I do not intend to Sail on another Royal or Celebrity Ship again they just do not get it, the CEO's are running a Great Cruise Line into the mud.I am Extremely Disappointed. However Celebrity gets an AA++++ in the Service Department. The Crew bent over backwards for the passengers. The problem with Celebrity is with the CEO Department making this into an average ship. The Executive Board do not have a clue who is their clientele. Average passenger is over 60 and they are focusing on a younger crowd without the extra activities. I will be canceling my cruise schedule for August 2020 on the Summit Celebrity. The main reason the ship smells!!! I could not put up with the fact that this ship smells of sewerage at various times as you walk around the ship. Our cabin smelled so bad we had to notify the front desk and vacate our room. No excuse I will not recommend Celebrity to anyone nor sail on another Celebrity ship again.
Cup of Joe 46’s Full Rating Summary
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Cabin Review

Ocean View 4
Cabin 04 7005
The state room several times during our vacation the bathroom smelled of sewerage.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins