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My wife and I made a crossing from New York to Southampton on the QM2 in late May. The weather cooperated pretty well except for the first day that was very windy with high seas. The paper bags were out for those who needed them. I did take a Bonine tab myself and felt fine for the rest of the day. The service on the ship was great and the list of lecturers and performers was also first rate. The food fell back into the "almost as good as" category as it was very British, as to say drab. Even the steak at the Veranda was a notch below what I would expect from a steakhouse in a major city. But the sad part of the ship experience was the lack of technology. The WiFi was definitely in the last century as far as performance and the lack of any apps to keep track of the events onboard or to communicate with others in your party was amazing to me after recent cruises on Princess and Disney. I know this is not a cruise ship but that is no excuse for falling so far behind the curve in this area. Also, the ship design itself was a series of ups and downs to get anywhere. If you wanted to get to the ballroom in front on level 3 you had to go down to level 2. All around the ship there were small lifts for people in wheelchairs because of the poor layout. It may be too late to fix the layout problems without a major overhaul but the technology items need to be looked at now. Why do I still give it a Very Good rating? Because, though it is on the edge of being only good it was certainly not an average voyage. The room, entertainment and education features were excellent.

Great service, poor ship

Queen Mary 2 (QM2) Cruise Review by cruzmann

8 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Transatlantic
  • Cabin Type: Balcony
My wife and I made a crossing from New York to Southampton on the QM2 in late May. The weather cooperated pretty well except for the first day that was very windy with high seas. The paper bags were out for those who needed them. I did take a Bonine tab myself and felt fine for the rest of the day. The service on the ship was great and the list of lecturers and performers was also first rate. The food fell back into the "almost as good as" category as it was very British, as to say drab. Even the steak at the Veranda was a notch below what I would expect from a steakhouse in a major city. But the sad part of the ship experience was the lack of technology. The WiFi was definitely in the last century as far as performance and the lack of any apps to keep track of the events onboard or to communicate with others in your party was amazing to me after recent cruises on Princess and Disney. I know this is not a cruise ship but that is no excuse for falling so far behind the curve in this area. Also, the ship design itself was a series of ups and downs to get anywhere. If you wanted to get to the ballroom in front on level 3 you had to go down to level 2. All around the ship there were small lifts for people in wheelchairs because of the poor layout. It may be too late to fix the layout problems without a major overhaul but the technology items need to be looked at now.

Why do I still give it a Very Good rating? Because, though it is on the edge of being only good it was certainly not an average voyage. The room, entertainment and education features were excellent.
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Cabin Review

Balcony
Cabin BC 11059
Nice roomy cabin with a good balcony and lots of storage. I liked being on the Starbord side for the voyage to England as it was nice when the sun was shining on the balcony. Very quiet part of the ship. Good fridge and nice towels good heating system.
Deck 11 Inside Cabins, Balcony Cabins, Suite Cabins