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We have sailed Celebrity many times as well as other lines. Embarkation- SLOW. Priority included so many, plus AQ etc. There were over 900 Elites and above on this sailing. So everyone had priority. Took about 45 min. Stateroom 1141 - AFT facing the wake on 11. Overlooks the sunset bar. (1 of 5) Oversized balcony is lovely. Under the overhang you cannot be seen from below or above. Once you step fwd--those on deck 12 can see you..and of course those eating downstairs/at the bar. View is outstanding. As an AQ cabin it still has the body jets/shower tower. Do not know if that will disappear during the revolution. Storage is a problem in the cabin. In the bathroom (as this is an old M class ship) there is no tower of shelving like S class. Nor is there the over the bed storage like S class. Stateroom NOISE was terrible. A daily problem with the movie tracks from the deck 12 venue. We and those on the cabins on either side of us regularly had to call GS to have them turn down the volume. There was also the issue of a female singer who thought herself on stage" as opposed to background vocals. Her "midi" which provides the thump thump was so loud that if she was performing (1pm/3pm/5pm daily) and a movie was running above (Jurrasic Park for example) then we couldn't hear eachother speaking. We were driven in and off our balcony on every sea day because of the noise. Stateroom Location-- easy to reach Blu via the back elevators. Easy to drop downstairs 1 floor for breakfast. Another problem besides noise is that people use the stairs/cut through to mid ship and often don't close the hall doors...or the air flow slams them shut. BLU Outstanding service apart from a terrible wine steward. The Maitre D runs a great restaurant and the servers are on top of their game. The wine steward was arrogant and ill prepared. He was also rude and offensive when we didn't attend his (FEE based) wine pairing. We had to get the Maitre D and head Wine Mgr involved. BLU food--often very good. Several times we did order parts of the meal off MDR menu. Easily done because being M class ship and kitchen/s dining room location. BLU staff does an excellent job to make everyone feel welcome and appreciated. We much prefer the smaller venue. Wine Cellar-- slow poor service... often very overwhelmed as this bar gets tapped for the dining rooms as well. Its a pass through. It was often empty--and still poor service Martini Bar-- Busy. Great service. Nice location and view. Entertainment- Several bands/groups were excellent. This is sailing dependent. The shows are corporate and run for a couple years a piece. Ocean View. Service and food always good. It is a BUFFET so it is just fine and never "excellent". Plenty of choices. Having the ice cream bar on one side and the small Al Bacio on the other to order specialty coffees is handy. Al Bacio-- always a pleasure. We did think some of the desserts were lacking compared to other sailings. Not sure how this happens when the menu is corporate. Ship overall is showing wear and tear. And layout/design shows its age...(M class) as ship designs have varied over the years. Noted wear on upholstery in the theater, stairwells etc. That said it was nothing that was outrageously egregious. PAX On this sailing the avg age was OLD Older and Oldest. Generally very old. We did see a couple of families with young children. (VERY well behaved) Silent Disco--super popular and heavily attended. Stage shows--packed and well received. Bridge/Games in Blu-- packed (many sea days on this sailing) Gym and Spa- the gym was often packed and sometimes people were just sitting on equipment... "stretching"... Used the PG once. Have to say that we wondered about how clean the tile is--with people sitting on it without towels. Spa staff was not overly helpful and they were pushy for sales which is a bummer. Enrichment--Behind the Podium. Excellent speaker -a MD who combined history and medicine--looking at interesting world events. The other speaker's background and subject matter was of no interest to us...and we never attended hers. Captains Club events. Several nice events over the course of 2 weeks including cocktail event, tours etc. One bummer was a "wine tasting" event. according to the Head Wine Mrg..60 RSVPd and more than 120 showed up. IMHO they should have only taken in those that RSVPd. To at the last minute set up for that many more--and with no verification of who they were/if they had RSVPd etc..it made the event for everyone far less appealing. Ports of Call-- Madeira, Lisbon, Cadiz (Seville), Malaga, Alicante, Barcelona. We did private excursions in Madeira and Lisbon. We did DIY in Malaga. Then a private bicycle tour in Alicante and then in Barcelona we had a tour with transfer to our hotel. We stayed in Barc for 3 days post cruise .Cadiz-Seville: Did a ship tour in Cadiz (Seville) that was an absolute disaster. It was supposed to be a "small group" tour. What made the day go so poorly was in large part to the very very very bad way Celebrity disembarked people for the tours. There were MANY who needed mobility assistance and then 100s trying to get to their tours/buses. We didn't actually get to our "small group" bus for 90 min PAST the time we were to leave for Seville. It was so bad that Celebrity made amends by discounting back a portion of the fees. Debarkation- super super simple. We believe got misinformation telling us that we (doing self assist) MUST get off the ship super super super early. We did. No lines. However we then had to sit outside waiting for our tour for almost 2 hrs. Given the way the traffic (pax etc) came out off the ship over the course of those 2 hrs.. I think we could have easily walked off with our small carry on/roller bags with no problems.

Trans Atlantic FtL to Barc

Celebrity Infinity Cruise Review by Fogfog

2 people found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Transatlantic
  • Cabin Type: Aqua Class
We have sailed Celebrity many times as well as other lines.

Embarkation- SLOW. Priority included so many, plus AQ etc. There were over 900 Elites and above on this sailing. So everyone had priority. Took about 45 min.

Stateroom 1141 - AFT facing the wake on 11. Overlooks the sunset bar. (1 of 5)

Oversized balcony is lovely. Under the overhang you cannot be seen from below or above. Once you step fwd--those on deck 12 can see you..and of course those eating downstairs/at the bar. View is outstanding. As an AQ cabin it still has the body jets/shower tower. Do not know if that will disappear during the revolution. Storage is a problem in the cabin. In the bathroom (as this is an old M class ship) there is no tower of shelving like S class. Nor is there the over the bed storage like S class.

Stateroom NOISE was terrible. A daily problem with the movie tracks from the deck 12 venue. We and those on the cabins on either side of us regularly had to call GS to have them turn down the volume. There was also the issue of a female singer who thought herself on stage" as opposed to background vocals. Her "midi" which provides the thump thump was so loud that if she was performing (1pm/3pm/5pm daily) and a movie was running above (Jurrasic Park for example) then we couldn't hear eachother speaking. We were driven in and off our balcony on every sea day because of the noise.

Stateroom Location-- easy to reach Blu via the back elevators. Easy to drop downstairs 1 floor for breakfast. Another problem besides noise is that people use the stairs/cut through to mid ship and often don't close the hall doors...or the air flow slams them shut.

BLU Outstanding service apart from a terrible wine steward. The Maitre D runs a great restaurant and the servers are on top of their game. The wine steward was arrogant and ill prepared. He was also rude and offensive when we didn't attend his (FEE based) wine pairing. We had to get the Maitre D and head Wine Mgr involved.

BLU food--often very good. Several times we did order parts of the meal off MDR menu. Easily done because being M class ship and kitchen/s dining room location. BLU staff does an excellent job to make everyone feel welcome and appreciated. We much prefer the smaller venue.

Wine Cellar-- slow poor service... often very overwhelmed as this bar gets tapped for the dining rooms as well. Its a pass through. It was often empty--and still poor service

Martini Bar-- Busy. Great service. Nice location and view.

Entertainment- Several bands/groups were excellent. This is sailing dependent. The shows are corporate and run for a couple years a piece.

Ocean View. Service and food always good. It is a BUFFET so it is just fine and never "excellent". Plenty of choices. Having the ice cream bar on one side and the small Al Bacio on the other to order specialty coffees is handy.

Al Bacio-- always a pleasure. We did think some of the desserts were lacking compared to other sailings. Not sure how this happens when the menu is corporate.

Ship overall is showing wear and tear. And layout/design shows its age...(M class) as ship designs have varied over the years. Noted wear on upholstery in the theater, stairwells etc. That said it was nothing that was outrageously egregious.

PAX On this sailing the avg age was OLD Older and Oldest. Generally very old. We did see a couple of families with young children. (VERY well behaved)

Silent Disco--super popular and heavily attended.

Stage shows--packed and well received.

Bridge/Games in Blu-- packed (many sea days on this sailing)

Gym and Spa- the gym was often packed and sometimes people were just sitting on equipment... "stretching"...

Used the PG once. Have to say that we wondered about how clean the tile is--with people sitting on it without towels.

Spa staff was not overly helpful and they were pushy for sales which is a bummer.

Enrichment--Behind the Podium. Excellent speaker -a MD who combined history and medicine--looking at interesting world events. The other speaker's background and subject matter was of no interest to us...and we never attended hers.

Captains Club events. Several nice events over the course of 2 weeks including cocktail event, tours etc. One bummer was a "wine tasting" event. according to the Head Wine Mrg..60 RSVPd and more than 120 showed up. IMHO they should have only taken in those that RSVPd. To at the last minute set up for that many more--and with no verification of who they were/if they had RSVPd etc..it made the event for everyone far less appealing.

Ports of Call-- Madeira, Lisbon, Cadiz (Seville), Malaga, Alicante, Barcelona.

We did private excursions in Madeira and Lisbon. We did DIY in Malaga. Then a private bicycle tour in Alicante and then in Barcelona we had a tour with transfer to our hotel. We stayed in Barc for 3 days post cruise

.Cadiz-Seville: Did a ship tour in Cadiz (Seville) that was an absolute disaster. It was supposed to be a "small group" tour. What made the day go so poorly was in large part to the very very very bad way Celebrity disembarked people for the tours. There were MANY who needed mobility assistance and then 100s trying to get to their tours/buses. We didn't actually get to our "small group" bus for 90 min PAST the time we were to leave for Seville. It was so bad that Celebrity made amends by discounting back a portion of the fees.

Debarkation- super super simple. We believe got misinformation telling us that we (doing self assist) MUST get off the ship super super super early. We did. No lines. However we then had to sit outside waiting for our tour for almost 2 hrs. Given the way the traffic (pax etc) came out off the ship over the course of those 2 hrs.. I think we could have easily walked off with our small carry on/roller bags with no problems.
Fogfog’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
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Cabin Review

Aqua Class
Cabin A1 1141
Stateroom 1141 - AFT facing the wake on 11. Overlooks the sunset bar. (1 of 5)
Oversized balcony is lovely. Under the overhang you cannot be seen from below or above. Once you step fwd--those on deck 12 can see you..and of course those eating downstairs/at the bar. View is outstanding. As an AQ cabin it still has the body jets/shower tower. Do not know if that will disappear during the revolution. Storage is a problem in the cabin. In the bathroom (as this is an old M class ship) there is no tower of shelving like S class. Nor is there the over the bed storage like S class.

Stateroom NOISE was terrible. A daily problem with the movie tracks from the deck 12 venue. We and those on the cabins on either side of us regularly had to call GS to have them turn down the volume. There was also the issue of a female singer who thought herself on stage" as opposed to background vocals. Her "midi" which provides the thump thump was so loud that if she was performing (1pm/3pm/5pm daily) and a movie was running above (Jurrasic Park for example) then we couldn't hear each other speaking. We were driven inside and off our balcony on every sea day because of the noise. the cacophony was unbearable. Finally someone in one of the back cabins (casino whale) was able to get the female singer to stop using her midi (thumping machine). That was an improvement. Also after more than a week of complaints re the volume for the movies on deck 12--that was finally addressed.

Stateroom Location-- easy to reach Blu via the back elevators. Easy to drop downstairs 1 floor for breakfast. Another problem besides noise is that people use the stairs/cut through to mid ship and often don't close the hall doors...or the air flow slams them shut.
Deck 11 Inside Cabins, Balcony Cabins