Since my husband and I have never taken a vacation in 10 years together, and since we are Puget Sound residents, we decided an Alaska cruise would be a relaxing and easy getaway. Embarkation was extremely smooth. We parked at the SeattleCruisePark lot within the confines of the Armory. Took about 10 minutes to shuttle to the terminal. Once we got our bags inside, time from check in to onboard was about 20 minutes. If we hadn't have been able to use the Neptune Suite check in line, it probably would have been significantly longer; the regular check in was a verrrrryyy long line. Once on board we were impressed with the ship. The furnishings are tasteful and the art is interesting. There are many little nooks you can sit at and not be bothered. The ship was at full capacity but it never felt crowded other than at the Lido during peak times. Our room was 7132, an aft corner Neptune. We booked specifically for the balcony which we used extensively. We were very happy with the room and our steward, Aan, was great. We used the Neptune Lounge a few times and the concierge, Inge, managed to track down my husband's suit bag when it went missing from his returned dry cleaning. I found there to be a lack of daytime activites that weren't centered on shopping. Too many jewelry auctions, shopping presentations, shopping guides, ect. There was also a lack of any kind of live music or anything; there was an empty piano in the Ocean Bar where we went frequently. Why not have someone there playing? The shops on the 3rd deck also were lackluster. When an "end of cruise sale" is supposedly happening, why is none of the merchandise actually on sale? We got a couples deep tissue massage, which was worth every penny. No hard upsell for the products afterwards. Nighttime entertainment was good. The BB King band was awesome. We stayed for the whole 3 hour set. The comedian was funny as well. I was a little disappointed with the BBC Planet Earth "Alaska" show. I was under the impression that the Lincoln Center Stage performers would actually play live with the Planet Earth footage. It was just a screen with the music. It was good, just not what I had anticipated. Food was excellent. Cannot say enough good things about the Pinnacle Grill. Lido food surprisingly good, however VERY busy there. Loved having breakfast in the PG where it was nice and quiet. We only ate in the MDR once and found that the food was good and so was the service, however, it was absolute chaos in there and WAY too noisy from the engines. Dive In makes a great burger but the wait is too long, sometimes it was over 20 minutes. The pizza by the aft pool is some of the best I've had. We did not do any shore excursions. Lots of them were "walking through a rainforest" type things, which, since we live in Washington, we see all the time. We opted to do self guided walking tours: In Juneau we saw the Governor's Mansion and St. Nicholas' Orthodox Church. We were given a tour by the clergyman inside. In Sitka we went to the Russian Bishop's House and took the upstairs tour, which was one of my favorite parts of the entire trip. We also went to St. Michael's church and saw the New Archangel dancers. Tip: eat at "Agave". Very good food. In Ketchikan we just walked around. Kinda tourist trapy. We were there on a rare sunny day. Got some coffee. Didn't even get off the ship in Victoria. Disembarking was very easy. When they called our group we were off the ship in about 5 minutes. No one was blocking any hallways or elevators so it was quick and painless. All in all, there were just some minor things that certainly didn't make our trip any less special and we would consider HAL again for our next cruise. We had a great time.

Great trip to Alaska

Eurodam Cruise Review by Nattyg1723

3 people found this helpful
Trip Details
  • Sail Date: June 2019
  • Destination: Alaska
  • Cabin Type: Neptune Suite with Verandah
Since my husband and I have never taken a vacation in 10 years together, and since we are Puget Sound residents, we decided an Alaska cruise would be a relaxing and easy getaway.

Embarkation was extremely smooth. We parked at the SeattleCruisePark lot within the confines of the Armory. Took about 10 minutes to shuttle to the terminal. Once we got our bags inside, time from check in to onboard was about 20 minutes. If we hadn't have been able to use the Neptune Suite check in line, it probably would have been significantly longer; the regular check in was a verrrrryyy long line.

Once on board we were impressed with the ship. The furnishings are tasteful and the art is interesting. There are many little nooks you can sit at and not be bothered. The ship was at full capacity but it never felt crowded other than at the Lido during peak times.

Our room was 7132, an aft corner Neptune. We booked specifically for the balcony which we used extensively. We were very happy with the room and our steward, Aan, was great. We used the Neptune Lounge a few times and the concierge, Inge, managed to track down my husband's suit bag when it went missing from his returned dry cleaning.

I found there to be a lack of daytime activites that weren't centered on shopping. Too many jewelry auctions, shopping presentations, shopping guides, ect. There was also a lack of any kind of live music or anything; there was an empty piano in the Ocean Bar where we went frequently. Why not have someone there playing? The shops on the 3rd deck also were lackluster. When an "end of cruise sale" is supposedly happening, why is none of the merchandise actually on sale? We got a couples deep tissue massage, which was worth every penny. No hard upsell for the products afterwards.

Nighttime entertainment was good. The BB King band was awesome. We stayed for the whole 3 hour set. The comedian was funny as well. I was a little disappointed with the BBC Planet Earth "Alaska" show. I was under the impression that the Lincoln Center Stage performers would actually play live with the Planet Earth footage. It was just a screen with the music. It was good, just not what I had anticipated.

Food was excellent. Cannot say enough good things about the Pinnacle Grill. Lido food surprisingly good, however VERY busy there. Loved having breakfast in the PG where it was nice and quiet. We only ate in the MDR once and found that the food was good and so was the service, however, it was absolute chaos in there and WAY too noisy from the engines. Dive In makes a great burger but the wait is too long, sometimes it was over 20 minutes. The pizza by the aft pool is some of the best I've had.

We did not do any shore excursions. Lots of them were "walking through a rainforest" type things, which, since we live in Washington, we see all the time. We opted to do self guided walking tours:

In Juneau we saw the Governor's Mansion and St. Nicholas' Orthodox Church. We were given a tour by the clergyman inside.

In Sitka we went to the Russian Bishop's House and took the upstairs tour, which was one of my favorite parts of the entire trip. We also went to St. Michael's church and saw the New Archangel dancers. Tip: eat at "Agave". Very good food.

In Ketchikan we just walked around. Kinda tourist trapy. We were there on a rare sunny day. Got some coffee.

Didn't even get off the ship in Victoria.

Disembarking was very easy. When they called our group we were off the ship in about 5 minutes. No one was blocking any hallways or elevators so it was quick and painless.

All in all, there were just some minor things that certainly didn't make our trip any less special and we would consider HAL again for our next cruise. We had a great time.
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Cabin Review

Neptune Suite with Verandah
Cabin SB 7132
Beautiful cabin, very well appointed. The balcony is a show stopper and was perfect for Glacier Bay.
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