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This was our first Princess cruise, we have cruised with Royal Caribbean on numerous occasions and cannot help making comparisons. Pros: The crew were lovely and very helpful, our room steward Anna was great, our room was very clean. The entertainment was very good, especially the Princess Singers and Dancers, as well as other entertainment. However we were expecting a famous celebrity singer or comedian on board for one night. There were plenty of seats at Horizon Court both daytime and evening, with no queueing, disembarking on days out was very quick, only light queueing coming back on board. Cons: 18% tips is far too high for drinks. Signed receipts for drinks should be given automatically without asking. Account could not be activated on TV screens. Food was disappointing, hot food was cold or tepid, and not enough choice in both Any Time Dining restaurants or Horizon. Portions in restaurants far to small with not enough vegetables. Too much carvery pork in Horizon with no other choice. Cleaning: we did not see anyone cleaning banisters, lifts, buttons, toilets at any time. This should be done on a regular basis throughout the day and evening. We did not see any salad serving spoons in Horizon being changed during mealtimes. It is all very well having sinks but numerous people did not use them before meals. We both came home with streaming colds and coughs although we always leave our balcony door open both day and night.

Good room and entertainment, disappointing food and cleanliness

Sapphire Princess Cruise Review by Biba9876

5 people found this helpful
Trip Details
This was our first Princess cruise, we have cruised with Royal Caribbean on numerous occasions and cannot help making comparisons.

Pros: The crew were lovely and very helpful, our room steward Anna was great, our room was very clean. The entertainment was very good, especially the Princess Singers and Dancers, as well as other entertainment. However we were expecting a famous celebrity singer or comedian on board for one night. There were plenty of seats at Horizon Court both daytime and evening, with no queueing, disembarking on days out was very quick, only light queueing coming back on board.

Cons: 18% tips is far too high for drinks. Signed receipts for drinks should be given automatically without asking. Account could not be activated on TV screens. Food was disappointing, hot food was cold or tepid, and not enough choice in both Any Time Dining restaurants or Horizon. Portions in restaurants far to small with not enough vegetables. Too much carvery pork in Horizon with no other choice.

Cleaning: we did not see anyone cleaning banisters, lifts, buttons, toilets at any time. This should be done on a regular basis throughout the day and evening. We did not see any salad serving spoons in Horizon being changed during mealtimes. It is all very well having sinks but numerous people did not use them before meals. We both came home with streaming colds and coughs although we always leave our balcony door open both day and night.
Biba9876’s Full Rating Summary
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Cabin Review

Balcony
Cabin BB
Clean cabin, Anna was lovely. Bed tidied three or four times daily.
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