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We’d been led to believe Celebrity was a premiere cruise line and chose this Alaska trip with a great itinerary to get a feel for the cruise line. The Good Things: lovely balcony cabin with very nice shower room. Comfortable bed. Great room steward. Some very good external entertainment. Good CLA staff. Food in main dining room was very good and also in Oceanview Cafe. Tuscan Grill was excellent. The Not So Good Things: Service I’m the MDR. First night it took a while for our waiter to arrive and he seemed harassed and didn’t introduce himself or talk about the menu. It also took the wine waiter 40 minutes to get to our table. Second night they tried harder and wine service was good but our waiter never smiled and seemed in a huge rush each time. We only went once more to the MDR and when our hot starters were served cold it took over 20 minutes to get replacements. We were also constantly interrupted by assistant waiters asking if everything was ok. Although the food was great in the buffet we felt there were not enough staff clearing tables. We always seemed to be surrounded by tables which needed clearing and cleaning. The Cafe al Bacio was good but kept running out of supplies. We also felt there should have been more signage around the ship and more rubbish bins. Overall we didn’t think the difference between our usual cruise line, RCI, and Celebrity was particularly marked. It would probably only be an interesting itinerary that would make us choose Celebrity again.

Not as upmarket as we expected

Celebrity Millennium Cruise Review by gaspumpcruiser

4 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Alaska
We’d been led to believe Celebrity was a premiere cruise line and chose this Alaska trip with a great itinerary to get a feel for the cruise line.

The Good Things: lovely balcony cabin with very nice shower room. Comfortable bed. Great room steward. Some very good external entertainment. Good CLA staff. Food in main dining room was very good and also in Oceanview Cafe. Tuscan Grill was excellent.

The Not So Good Things:

Service I’m the MDR. First night it took a while for our waiter to arrive and he seemed harassed and didn’t introduce himself or talk about the menu. It also took the wine waiter 40 minutes to get to our table. Second night they tried harder and wine service was good but our waiter never smiled and seemed in a huge rush each time. We only went once more to the MDR and when our hot starters were served cold it took over 20 minutes to get replacements. We were also constantly interrupted by assistant waiters asking if everything was ok.

Although the food was great in the buffet we felt there were not enough staff clearing tables. We always seemed to be surrounded by tables which needed clearing and cleaning.

The Cafe al Bacio was good but kept running out of supplies.

We also felt there should have been more signage around the ship and more rubbish bins.

Overall we didn’t think the difference between our usual cruise line, RCI, and Celebrity was particularly marked. It would probably only be an interesting itinerary that would make us choose Celebrity again.
gaspumpcruiser’s Full Rating Summary
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