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I was offered a deal for this trip which included alcohol and some beverages. The price was not to bad. With that said, here are the bullet points. I will list the bad first so we can end this on a good note for MSC. I had heard that getting on and off the ship was quite difficult. We didn't have to much trouble except they had two men double booked into our room with my fiancé and I. They didn't take them off but just said not to worry about it. We kept seeing their names of everything we did for about 3 days and then were removed from the list. At most ports they only had one person doing disembarkations even when there were 3 stations. We did see them use 3 people twice and when we left the ship on the last day. The first thing that happened which was not the way to set the mood was that I went to the bar and asked for a glass of prosecco or champagne (our drink package included all beer and wine and bottom shelf cocktails up to $6) and was told quite rudely that it wasn't included in my package. After paying for a glass I went to a different bar and was told the same thing. At dinner they brought the wine list and there was champagne for $6. I asked and the waiter said, of course its included, with a very nice smile. This continued for the next few days with one bartender saying yet and one saying no. At the CC cocktail event I asked to speak to the bar manager. A not so very pleasant individual who said there must be a lack of understanding and communication and walked away. Not sure if he said anything to the staff but I didn't have that problem again. The room was clean and well furnished but with only a chair in the room and two small draws like sock draws there was no place to put our clothes. We had to live out of our luggage for 8 days which we had to put on the chair and the two small nightstands we had to bring around for that purpose. Food, While I wasn't impressed with the food it wasn't terrible. Not what I would expect from a European cruise line, especially the Italian items. The tiramisu was nothing but sponge cake with not lady finger to be found. The chicken parm, I don't even know what to say about that. We left dinner without eating and went to the buffet, on ITALIAN NIGHT, on an Italian cruise line!! I am posting some pictures to show some of these things as well. WE did pay for the upgrade to two dinners. What is called the duo. We chose the steak restaurant and the Asian restaurant. We didn't really see anything on the menu that came in the package but was told that if we want to upgrade we would only pay half of the listed price, remember, on top of what we paid which was about $35 a person per meal. We upgraded to a tomahawk steak for two and two main lobster tails (see picture of tails and menu). these were not Maine lobsters but warm water tails. The steak was cooked almost to perfection but wasn't seasoned to much. Kind of bland. The tails ( we ordered 2) were quite small. When the bill came they had charged us full price for the tails and half price for the steak. They said that only one item would be reduced, of course. The bill was about $159 plus what we paid already and we were about $230. Little steep in my book Entertainment reviews were not very good. Complaining that there was a lot of opera. Not on this cruise. Entertainment wasn't bad. Not a big as other lines I've been on but ok. Its not a very big theatre so not very big shows. Mostly circus type theatre. Acrobatics on the stage with singing. I do not understand why they put a platform in the middle of the pool deck. I see the big H (helicopter) on it so it may have been required by law but to cut your pool deck by more than half was a mistake. It was very hard to find a lounge chair and if you went up to the other levels they allow smoking, including cigar smoking. We had to move quite a few times. The itinerary for the ports was done poorly. We got to Puerto Rico at 5 PM and left at 11:30pm. Not much you can do or see at night. St. Thomas was full day and our best port. St. Marteen was another half day from 11:30-5:30. Nassau was also a half day. Maybe loose a port and stay longer. For the first 4-5 days there are people trying to sell you upgrades to both dinners and drinks. It was a little much after the first day. With all that negativity here are some pluses. Our cabin steward was awesome. Always there and if we had a request he was right on it. The ship was clean and neat, if not laid out to get from one end to the other without changing floors. The food in the buffet was decent, not great, but not bad. At the Cruise Critic cocktail event the captain honestly told us the reason for the cocktails and cake was so we would all write wonderful reviews. I'm glad for his honesty but that's a little much.

Not very good

MSC Seaside Cruise Review by S Scotto

1 person found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Eastern Caribbean
  • Cabin Type: Fantastica Inside Stateroom
I was offered a deal for this trip which included alcohol and some beverages. The price was not to bad.

With that said, here are the bullet points. I will list the bad first so we can end this on a good note for MSC.

I had heard that getting on and off the ship was quite difficult. We didn't have to much trouble except they had two men double booked into our room with my fiancé and I. They didn't take them off but just said not to worry about it. We kept seeing their names of everything we did for about 3 days and then were removed from the list.

At most ports they only had one person doing disembarkations even when there were 3 stations. We did see them use 3 people twice and when we left the ship on the last day.

The first thing that happened which was not the way to set the mood was that I went to the bar and asked for a glass of prosecco or champagne (our drink package included all beer and wine and bottom shelf cocktails up to $6) and was told quite rudely that it wasn't included in my package. After paying for a glass I went to a different bar and was told the same thing. At dinner they brought the wine list and there was champagne for $6. I asked and the waiter said, of course its included, with a very nice smile. This continued for the next few days with one bartender saying yet and one saying no. At the CC cocktail event I asked to speak to the bar manager. A not so very pleasant individual who said there must be a lack of understanding and communication and walked away. Not sure if he said anything to the staff but I didn't have that problem again.

The room was clean and well furnished but with only a chair in the room and two small draws like sock draws there was no place to put our clothes. We had to live out of our luggage for 8 days which we had to put on the chair and the two small nightstands we had to bring around for that purpose.

Food, While I wasn't impressed with the food it wasn't terrible. Not what I would expect from a European cruise line, especially the Italian items. The tiramisu was nothing but sponge cake with not lady finger to be found. The chicken parm, I don't even know what to say about that. We left dinner without eating and went to the buffet, on ITALIAN NIGHT, on an Italian cruise line!!

I am posting some pictures to show some of these things as well. WE did pay for the upgrade to two dinners. What is called the duo. We chose the steak restaurant and the Asian restaurant.

We didn't really see anything on the menu that came in the package but was told that if we want to upgrade we would only pay half of the listed price, remember, on top of what we paid which was about $35 a person per meal.

We upgraded to a tomahawk steak for two and two main lobster tails (see picture of tails and menu). these were not Maine lobsters but warm water tails. The steak was cooked almost to perfection but wasn't seasoned to much. Kind of bland. The tails ( we ordered 2) were quite small.

When the bill came they had charged us full price for the tails and half price for the steak. They said that only one item would be reduced, of course. The bill was about $159 plus what we paid already and we were about $230. Little steep in my book

Entertainment reviews were not very good. Complaining that there was a lot of opera. Not on this cruise. Entertainment wasn't bad. Not a big as other lines I've been on but ok. Its not a very big theatre so not very big shows. Mostly circus type theatre. Acrobatics on the stage with singing.

I do not understand why they put a platform in the middle of the pool deck. I see the big H (helicopter) on it so it may have been required by law but to cut your pool deck by more than half was a mistake. It was very hard to find a lounge chair and if you went up to the other levels they allow smoking, including cigar smoking. We had to move quite a few times.

The itinerary for the ports was done poorly. We got to Puerto Rico at 5 PM and left at 11:30pm. Not much you can do or see at night. St. Thomas was full day and our best port. St. Marteen was another half day from 11:30-5:30. Nassau was also a half day. Maybe loose a port and stay longer.

For the first 4-5 days there are people trying to sell you upgrades to both dinners and drinks. It was a little much after the first day.

With all that negativity here are some pluses.

Our cabin steward was awesome. Always there and if we had a request he was right on it.

The ship was clean and neat, if not laid out to get from one end to the other without changing floors.

The food in the buffet was decent, not great, but not bad.

At the Cruise Critic cocktail event the captain honestly told us the reason for the cocktails and cake was so we would all write wonderful reviews. I'm glad for his honesty but that's a little much.
S Scotto’s Full Rating Summary
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Cabin Review

Fantastica Inside Stateroom
Cabin I2 12214
Clean and neat with USB charging ports. No where nearly enough room for clothes to be put away.
Venice Beach Deck Inside Cabins, Balcony Cabins, Suite Cabins