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We will never cruise Norwegian Cruise Lines again. They were very expensive but low quality compared to any other cruise line we've sailed. Didn't even include water or coffee in their vert expensive drink package. Even their Specialty dining was terrible. They nichol and dime you to death....literally bill you for 20% gratuities. We were with a friend group of 7, and we all agreed we will never sail Norwegian again. The only thing good we have to say about Norwegian is they had the best on board Musicians we have seen on a cruise, and our room stuard was excellent. They had the most inconsistent mixed drinks I have ever had. They say they care about customers satisfaction, but it is apparent that their profit is their only true concern. We had a back to back transatlantic 24 day cruise and never saw a person win a decent prize at bingo even though they charged more for bingo than any other cruise line.

Never Cruise Norwegian

Norwegian Jade Cruise Review by bryarbr

1 person found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Transatlantic
  • Cabin Type: Mid-Ship Balcony
We will never cruise Norwegian Cruise Lines again. They were very expensive but low quality compared to any other cruise line we've sailed. Didn't even include water or coffee in their vert expensive drink package. Even their Specialty dining was terrible.

They nichol and dime you to death....literally bill you for 20% gratuities. We were with a friend group of 7, and we all agreed we will never sail Norwegian again.

The only thing good we have to say about Norwegian is they had the best on board Musicians we have seen on a cruise, and our room stuard was excellent.

They had the most inconsistent mixed drinks I have ever had. They say they care about customers satisfaction, but it is apparent that their profit is their only true concern.

We had a back to back transatlantic 24 day cruise and never saw a person win a decent prize at bingo even though they charged more for bingo than any other cruise line.
bryarbr’s Full Rating Summary
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Cabin Review

Mid-Ship Balcony
Cabin BA 9582
Telephone didn't work. Safe didn't work. Light fixture didn't work. No counter space.
Room stuard was excellent.
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins