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Sailed out of Port Canaveral on 5-17-2019 on a 3 day cruise, I’ve sailed a few other times with other companies, 5 cabins were with our party, it was my birthday and a present from my wife,my 3 children joined along with other family members. First afternoon out slide and pool got closed off. Saturday was spent all day in port, still not opened and they closed off basketball,volleyball and putt-putt. Went to complain and after asking to speak with supervisor they brought in 2 deck supervisor, after expressing my issue the pool deck supervisor smiled and said a kid puked in pool and they can’t discharge in port, although they had closed while out to sea the day before. All courts were closed due to rain shower while sutt was being released from the big whale tail which settled on floor of courts, which they were sweeping up around 11:30am no one returned for another 6 hours to mop the courts, finally opened courts, pool was not cleaned till 12:00-1:00 the last day of the cruise and didn’t open for several hours after that. Trip just sucked, and for the pool deck supervisor, to just stand there and smirk while I expressed my disappointment. Even after pointing out that she was smirking at me. Just really proves they have no compassion for there guests. I was very upset with them as it was very hard to entertain 3 kids for 3 days and for them to look at all the other ships at port with kids playing on water slides, basketball, volleyball and see the disappointment in there eyes just was heart breaking and again to have her keep smiling! If your going with children pick another cruise line, and if something goes wrong don’t expect anything from them.

Utterly disappointed

Carnival Liberty Cruise Review by 11suckedafatone

4 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: Bahamas
  • Cabin Type: Balcony
Sailed out of Port Canaveral on 5-17-2019 on a 3 day cruise, I’ve sailed a few other times with other companies, 5 cabins were with our party, it was my birthday and a present from my wife,my 3 children joined along with other family members. First afternoon out slide and pool got closed off. Saturday was spent all day in port, still not opened and they closed off basketball,volleyball and putt-putt. Went to complain and after asking to speak with supervisor they brought in 2 deck supervisor, after expressing my issue the pool deck supervisor smiled and said a kid puked in pool and they can’t discharge in port, although they had closed while out to sea the day before. All courts were closed due to rain shower while sutt was being released from the big whale tail which settled on floor of courts, which they were sweeping up around 11:30am no one returned for another 6 hours to mop the courts, finally opened courts, pool was not cleaned till 12:00-1:00 the last day of the cruise and didn’t open for several hours after that. Trip just sucked, and for the pool deck supervisor, to just stand there and smirk while I expressed my disappointment. Even after pointing out that she was smirking at me. Just really proves they have no compassion for there guests. I was very upset with them as it was very hard to entertain 3 kids for 3 days and for them to look at all the other ships at port with kids playing on water slides, basketball, volleyball and see the disappointment in there eyes just was heart breaking and again to have her keep smiling! If your going with children pick another cruise line, and if something goes wrong don’t expect anything from them.
11suckedafatone’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 10 to 12
Ages 13 to 15
Ages 16+
Service
Onboard Experience
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Cabin Review

Balcony
Cabin 8E 8-421,8-417
Was cleaned as expected, no complaints with cabin
Panorama Deck Inside Cabins, Balcony Cabins

Port & Shore Excursion Reviews