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I like transatlantic cruises because I get to Europe in a comfortable, leisurely and entertaining way.and without jet lag. I was disappointed with the kitchen and the dining room servers. In my estimation they were understaffed, inefficient, and ill-trained. The manager tried very hard to correct the immediate issues, but because it was freestyle dining we got different servers every meal, and it seemed as if each server disappointed us in a different way. Just a few examples.. Mistakes causing delays which caused us to rush the end of the meal or miss our following event. Some vegetables, like onions and garlic often had the outside paper skin. Sloppy pouring of water, coffee and wine. Mostly it seemed they were slow and didn't pay attention. Many of the handrails were loose and many handrails were sticky (soiled). The entertainment was mediocre, the violinist and the aerial acts were excellent, the saxophonist was inaudible above the accompanying musicians, the escape artist and the tango dancers were boring, the comedians were somewhat entertaining. We did not go through passport control in Europe which means there is no entry stamp which could actually mean that I am illegally in Europe. The cabin and cabin steward were excellent. Overall, I would not recommend NCL.

Probably rated number 11 of the ten cruises I have done

Norwegian Jade Cruise Review by toctom95

1 person found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Transatlantic
  • Cabin Type: Inside
I like transatlantic cruises because I get to Europe in a comfortable, leisurely and entertaining way.and without jet lag.

I was disappointed with the kitchen and the dining room servers. In my estimation they were understaffed, inefficient, and ill-trained. The manager tried very hard to correct the immediate issues, but because it was freestyle dining we got different servers every meal, and it seemed as if each server disappointed us in a different way. Just a few examples.. Mistakes causing delays which caused us to rush the end of the meal or miss our following event. Some vegetables, like onions and garlic often had the outside paper skin. Sloppy pouring of water, coffee and wine. Mostly it seemed they were slow and didn't pay attention.

Many of the handrails were loose and many handrails were sticky (soiled).

The entertainment was mediocre, the violinist and the aerial acts were excellent, the saxophonist was inaudible above the accompanying musicians, the escape artist and the tango dancers were boring, the comedians were somewhat entertaining.

We did not go through passport control in Europe which means there is no entry stamp which could actually mean that I am illegally in Europe.

The cabin and cabin steward were excellent.

Overall, I would not recommend NCL.
toctom95’s Full Rating Summary
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Cabin Review

Inside
Cabin IX 10079
Excellent
Deck 4 Inside Cabins, Outside Cabins