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This ship is big but not wholesome. They have no clear directions for what is happening when. It takes multiple attempts to reserve a special dining room because you have to walk to the dining room to reserve it and those dining room staff are not available 24x7. Why can you just reserve online or at guess services? Everything that is an event show or plain dinner on the ship has a waiting line. The entertainment is good IF you can get in! They don’t let you change your reservation BUT make changes to the reservations themselves without your awareness or approval! Worst ship I been on out of 7 ships. The first show had technical difficulties, the second show on the next day got post-form. The third day show we were late due to a specialty dinner and then we were not let into the late show because we couldn’t change our reservation online. This ship just sucks!! No fun, just constant issue and waiting lines. Just think of something you want to do and add 15-30 minutes for the waiting line!!!

Disorganized chaos ship. Bad service and setup

Symphony of the Seas Cruise Review by Mbtintc78

13 people found this helpful
Trip Details
This ship is big but not wholesome. They have no clear directions for what is happening when. It takes multiple attempts to reserve a special dining room because you have to walk to the dining room to reserve it and those dining room staff are not available 24x7. Why can you just reserve online or at guess services? Everything that is an event show or plain dinner on the ship has a waiting line. The entertainment is good IF you can get in! They don’t let you change your reservation BUT make changes to the reservations themselves without your awareness or approval! Worst ship I been on out of 7 ships. The first show had technical difficulties, the second show on the next day got post-form. The third day show we were late due to a specialty dinner and then we were not let into the late show because we couldn’t change our reservation online. This ship just sucks!! No fun, just constant issue and waiting lines. Just think of something you want to do and add 15-30 minutes for the waiting line!!!
Mbtintc78’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 7 to 9
Service
Onboard Experience
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Cabin Review

Interior
Cabin 4V 10175
Small for 4 people. No room for your luggage.
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins