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Chose this cruise for the ship and the itinerary; Cozumel, Belize, Roatan, Honduras, and Costa Maya. Going through customs in Port Canaveral was smooth. The customs agents were friendly, kind, professional, thorough, well organized and efficient. Port Canaveral made the whole process bearable. Last years port Port Miami was disorganized, and chaotic to say the least. Will try to not book another Cruise Embarkation/Disembarkation out of Port Miami. Most things were good or above average on our cruise. We had a great Room Steward, Jhonny. He exceeded our expectations in every way. We gladly gave him an extra tip in a addition to a gift bag at the beginning. Last year's Room Steward was good too, on the Carnival Vista. We loved Jhonny this year. We hope to have him again in the future. The Sapphire Dining Room hostesses, waiter / waitress staff provided great service. We had Anytime Dining where we sometimes had different waiters/waitresses, which made this more impressive. The food and service were great in the MDR. We increased our Prepaid Gratuities, because of the high level of service in the MDR and Guest Services. My wife and I always book the Thermal Suite and Thalassotherapy Pool from the Spa, before our Cruise. We love the Thalassotherapy Pool and the 4 Heated Chambers. The Spa Staff is always kind, helpful and friendly. Unfortunately, some Chambers weren't working this time on the Carnival Breeze. The Oriental Steam Bath Chamber on Embarkation wasn't working that night. Some Chambers only had 1 Essential Oil/ Aroma Choice when there is suppose to be 4 choices. Either the Laconium, Dry Heat Chamber choices didn't work or the choices had not been restocked/refilled with essential oil choices. The Tepidarium(Heated Ergonomic Shaped Loungers were not working.) Some of the loungers didn't heat. My wife and I love the Spa, but it was disappointing some of the Heated Loungers didn't heat, and some of the Heated Chambers, the Oriental Steam Bath, the Aroma Steam Bath, the Laconium, Dry Heat Bath were not working properly(1 or less choices for essential oils) or were turned off, not working at all. **[Note: I have since contacted the Spa, and they assured me the mechanical issues weren't the norm. Their representative patiently allowed me to address my concerns and worked towards a resolution. I personally was impressed with their sensitivity and their concern with mine and my wife's dissatisfaction.**] The washing machines and dryers were not working on deck 10 and deck 7. We were on deck 8, so we hoped to use deck 7's or deck 10's Laundry Mat for convenience sake. We were forced to go down to deck 2 and wait, because other people needed to use deck 2's Laundry Mat, because it was the only serviceable washing machines and dryers working for ship passengers. One Laundry Mat working for a ship with over 3,000 passengers. Very inconvenient, frustrating and disappointing. The Professional Photographers did a great job taking pics, as always. Getting pics taken is always fun on a Carnival Cruise. I'm not an expert, but I believe Carnival has some of the best Photographers in the world. There were only 3 workers to serve all passengers trying to purchase picture packages on the last Sea Day. Those 3 people in the Pixel Gallery, looked exhausted and couldn't provide me and my wife with the service we needed, so the result was, we spent half the money on pics this year as we did last year. Unsatisfactory service in the pixel gallery, not the workers' fault. There were to many people for the Pixel Workers to serve. We paid less. I started not to purchase any pics at all, since we couldn't get any help. That's unfortunate, because the pictures taken by the photographers are so good, we have a difficult time deciding which pictures we want to keep. My wife and I walked down to the Pixel Gallery early before it opened and tagged pictures we wanted to keep as favorites. We had narrowed them down. When we returned to purchase our pictures the whole system had reset as if we hadn't done the work previously to narrow down the pictures. This was rather annoying and frustrating. Maybe we should stop purchasing pics from Carnival. Having pics made with the various Photographers and different back drops, was one of the most fun things to do on the ship. However, if Carnival doesn't hire enough help to service demand in the Pixel Gallery and the process and/or computer system in the Pixel Gallery is going to waste our time after we tried to get ahead of the masses(Huge Crowds) of passengers in the Pixel Gallery by tagging the pics we wanted as favorites, then we may stop purchasing any pics from the Pixel Gallery. My wife and I take a lot of Pics and Video on our own, and some of them are quite good. I'm not saying they are professional level, like the Pixel Gallery. But if going to the Pixel Gallery is going to be as Inconvenient and stressful as it was on the Carnival Breeze, we will stay with our own pics. We would definitely save a lot of money if we stayed with our own Pics and Video. 555 Steak House did a tremendous job with food and service on Embarkation Night. My wife and I decided we wanted to do a Specialty Dining(preferably Steakhouse) to celebrate our cruise. It's our little Cruise Tradition. Last year we did the Chef's Table on the Vista and it was a great experience. I highly recommend Chef's Table and the 555 Steakhouse also. We had Excellent Service and Delicious Food from 555 Steakhouse on the Carnival Breeze. It really got our Cruise off on the right foot, so to speak. We also did Bonsai Sushi our last Sea Day Night, and it was great. We ordered the Fresh Water Eel, and Tempura Shrimp Rolls, and Sushi Individuals of each menu choice, the Green Tea Cupcake, and the Rice Pudding. It was all delicious. My wife and I are inexperienced with eating Sushi, but a young lady working for Bonsai Sushi, patiently taught us how to hold chop sticks and how to eat Sushi. She also gave my wife some training Chop Sticks. We were impressed with the food and service at Bonsai Sushi. It was fun and a great experience for us. We increased our gratuity, because of the great service. I love the Red Frog Pub. I always enjoy purchasing the Red Frog Beer Sampler. I'm not a huge beer drinker, but I really enjoy the taste of Red Frog Pub, Thirsty Frog Red Beer. I think it is the best tasting beer I have ever had. Most of the time I drink Michelob Ultra, Bud Light Lime, Dos Equis or some other Light Beer when I do drink beer. Patrick in the Red Frog Pub on the Carnival Breeze gave me great service. I arrived kind of late, but it wasn't closing yet, but another man working with Patrick who acted like he was in charge, acted like a Manager of the Red Frog Pub, May 1st or 2nd, said rather rudely to me, "WE ARE CLOSED!" More than once. just before closing time. The man tried to literally run me off. It was near closing. I understand, kind of, sort of. I would have gladly taken my drink to go though, but this man wasn't going to give me the opportunity to do that. I calmly told him Patrick said before he was gonna serve me. He asked Patrick, and Patrick said he did tell me he would serve me. This happened on May 1st or May 2nd, 2019 near the end of our cruise. I should have got the man's name and complained to Guest Services about his rudeness. But at the same time I know all of those workers on the ship work very hard, and we were tired, so I am sure they were tired as well. The Playlist Production Staff were great, especially when performing Flick, The Power of Motion Pictures on the Carnival Breeze. Awesome show.

Good Cruise, Above Average, But not great.

Carnival Breeze Cruise Review by malcolmwilson2nd

4 people found this helpful
Trip Details
Chose this cruise for the ship and the itinerary; Cozumel, Belize, Roatan, Honduras, and Costa Maya. Going through customs in Port Canaveral was smooth. The customs agents were friendly, kind, professional, thorough, well organized and efficient. Port Canaveral made the whole process bearable.

Last years port Port Miami was disorganized, and chaotic to say the least. Will try to not book another Cruise Embarkation/Disembarkation out of Port Miami.

Most things were good or above average on our cruise. We had a great Room Steward, Jhonny. He exceeded our expectations in every way. We gladly gave him an extra tip in a addition to a gift bag at the beginning. Last year's Room Steward was good too, on the Carnival Vista. We loved Jhonny this year. We hope to have him again in the future. The Sapphire Dining Room hostesses, waiter / waitress staff provided great service. We had Anytime Dining where we sometimes had different waiters/waitresses, which made this more impressive. The food and service were great in the MDR. We increased our Prepaid Gratuities, because of the high level of service in the MDR and Guest Services.

My wife and I always book the Thermal Suite and Thalassotherapy Pool from the Spa, before our Cruise. We love the Thalassotherapy Pool and the 4 Heated Chambers. The Spa Staff is always kind, helpful and friendly.

Unfortunately, some Chambers weren't working this time on the Carnival Breeze. The Oriental Steam Bath Chamber on Embarkation wasn't working that night. Some Chambers only had 1 Essential Oil/ Aroma Choice when there is suppose to be 4 choices. Either the Laconium, Dry Heat Chamber choices didn't work or the choices had not been restocked/refilled with essential oil choices. The Tepidarium(Heated Ergonomic Shaped Loungers were not working.) Some of the loungers didn't heat.

My wife and I love the Spa, but it was disappointing some of the Heated Loungers didn't heat, and some of the Heated Chambers, the Oriental Steam Bath, the Aroma Steam Bath, the Laconium, Dry Heat Bath were not working properly(1 or less choices for essential oils) or were turned off, not working at all.

**[Note: I have since contacted the Spa, and they assured me the mechanical issues weren't the norm. Their representative patiently allowed me to address my concerns and worked towards a resolution. I personally was impressed with their sensitivity and their concern with mine and my wife's dissatisfaction.**]

The washing machines and dryers were not working on deck 10 and deck 7. We were on deck 8, so we hoped to use deck 7's or deck 10's Laundry Mat for convenience sake.

We were forced to go down to deck 2 and wait, because other people needed to use deck 2's Laundry Mat, because it was the only serviceable washing machines and dryers working for ship passengers.

One Laundry Mat working for a ship with over 3,000 passengers. Very inconvenient, frustrating and disappointing.

The Professional Photographers did a great job taking pics, as always. Getting pics taken is always fun on a Carnival Cruise. I'm not an expert, but I believe Carnival has some of the best Photographers in the world.

There were only 3 workers to serve all passengers trying to purchase picture packages on the last Sea Day. Those 3 people in the Pixel Gallery, looked exhausted and couldn't provide me and my wife with the service we needed, so the result was, we spent half the money on pics this year as we did last year.

Unsatisfactory service in the pixel gallery, not the workers' fault. There were to many people for the Pixel Workers to serve. We paid less. I started not to purchase any pics at all, since we couldn't get any help. That's unfortunate, because the pictures taken by the photographers are so good, we have a difficult time deciding which pictures we want to keep.

My wife and I walked down to the Pixel Gallery early before it opened and tagged pictures we wanted to keep as favorites. We had narrowed them down. When we returned to purchase our pictures the whole system had reset as if we hadn't done the work previously to narrow down the pictures. This was rather annoying and frustrating. Maybe we should stop purchasing pics from Carnival.

Having pics made with the various Photographers and different back drops, was one of the most fun things to do on the ship. However, if Carnival doesn't hire enough help to service demand in the Pixel Gallery and the process and/or computer system in the Pixel Gallery is going to waste our time after we tried to get ahead of the masses(Huge Crowds) of passengers in the Pixel Gallery by tagging the pics we wanted as favorites, then we may stop purchasing any pics from the Pixel Gallery.

My wife and I take a lot of Pics and Video on our own, and some of them are quite good. I'm not saying they are professional level, like the Pixel Gallery. But if going to the Pixel Gallery is going to be as Inconvenient and stressful as it was on the Carnival Breeze, we will stay with our own pics. We would definitely save a lot of money if we stayed with our own Pics and Video.

555 Steak House did a tremendous job with food and service on Embarkation Night. My wife and I decided we wanted to do a Specialty Dining(preferably Steakhouse) to celebrate our cruise. It's our little Cruise Tradition. Last year we did the Chef's Table on the Vista and it was a great experience.

I highly recommend Chef's Table and the 555 Steakhouse also. We had Excellent Service and Delicious Food from 555 Steakhouse on the Carnival Breeze. It really got our Cruise off on the right foot, so to speak.

We also did Bonsai Sushi our last Sea Day Night, and it was great. We ordered the Fresh Water Eel, and Tempura Shrimp Rolls, and Sushi Individuals of each menu choice, the Green Tea Cupcake, and the Rice Pudding. It was all delicious. My wife and I are inexperienced with eating Sushi, but a young lady working for Bonsai Sushi, patiently taught us how to hold chop sticks and how to eat Sushi. She also gave my wife some training Chop Sticks. We were impressed with the food and service at Bonsai Sushi. It was fun and a great experience for us. We increased our gratuity, because of the great service.

I love the Red Frog Pub. I always enjoy purchasing the Red Frog Beer Sampler. I'm not a huge beer drinker, but I really enjoy the taste of Red Frog Pub, Thirsty Frog Red Beer. I think it is the best tasting beer I have ever had. Most of the time I drink Michelob Ultra, Bud Light Lime, Dos Equis or some other Light Beer when I do drink beer.

Patrick in the Red Frog Pub on the Carnival Breeze gave me great service. I arrived kind of late, but it wasn't closing yet, but another man working with Patrick who acted like he was in charge, acted like a Manager of the Red Frog Pub, May 1st or 2nd, said rather rudely to me, "WE ARE CLOSED!" More than once. just before closing time.

The man tried to literally run me off. It was near closing. I understand, kind of, sort of. I would have gladly taken my drink to go though, but this man wasn't going to give me the opportunity to do that. I calmly told him Patrick said before he was gonna serve me. He asked Patrick, and Patrick said he did tell me he would serve me. This happened on May 1st or May 2nd, 2019 near the end of our cruise. I should have got the man's name and complained to Guest Services about his rudeness. But at the same time I know all of those workers on the ship work very hard, and we were tired, so I am sure they were tired as well.

The Playlist Production Staff were great, especially when performing Flick, The Power of Motion Pictures on the Carnival Breeze. Awesome show.
malcolmwilson2nd’s Full Rating Summary
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Cabin Review

Balcony
Cabin 8D
Most things went well on our cruise. We had a great room Steward, Jhonny. He exceeded our expectations in every way. We really enjoyed the towel Animals and it was nice to have fresh Ice Everyday for cold drinks. jJhonny always laid our Fun Times News Letter on our nicely made bed beside his Towel Animal Creation for the Day. Jhonny was very considerate and personable. We high fived him in the hallway. We gave him an extra tip at the end in addition to our Prepaid Gratuities as well as a gift bag at the beginning. We had a good one last year too on the Vista. We loved Jhonny this year. Hope to get him again in the future.
Deck 9 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Belize City
    Tour was informative. We had a great tour guide who knew the Island and the Culture of Belize. She grew up there and was very intelligent and a great communicator
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  • Belize City
    Zoo was very nice. Junior Buddy story was great. Great cats. Nice environment for animals. Zoo Cafe good food - fried rice in coconut oil and fried plantains, delicious. Local beer, Belkin( Light, Original, Stout). Coke Cola made with fresh Sugar Cane from the island was great also.
    View All 2,326 Belize City Cruise Port Reviews
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  • Costa Maya
    I had prebooked a tour of the Mayan Ruins. Was looking forward to it. However, We were so tired from doing the other 3 excursions and having to stay up late to use the only deck of washing machines and dryers on Deck 2 of the Carnival Breeze we didn't make it into port.
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  • Cozumel
    Fury Staff were great and patient with beginners and inexperienced swimmers and snorkelers.
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  • Beach
    Inflatable slides, Obstacle Course and other toys were great. Cabana Huts available with chairs for shade. Lots of lounge chairs. Beautiful Beach and Pretty Aqua Green Colored Ocean.
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  • Catamaran tour
    Deluxe Catamaran, Sail and Snorkel with Fury(name of the boat) great staff, patient with inexperienced swimmers and snorkeling beginners. Ship Staff served all of us drinks(if over legal age,21). They brought the drinks, Dos Equis, Margaritas, water, sodas, etc. They made sure every passenger was taken care of. Fury Catamaran was clean, well organized, looked new. Inflatable Water Slides, Obstacle Course, etc was fun also. Plenty of lounge chairs available in the sun, Cabana Huts(shade) available with chairs, (we used) wife bought an Black Angus Cheese Burger/ She said,"It was delicious,$10."

    We also ate at mr chillis. we ordered an octopus burrito, shrimp tacos, nachos, home made guacomole dip. food delicious.
    We ordered a large marguerita, fish bowl size, we saw it on you tube. well it tasted like they held back on the tequila. my wife said, another group sent their alcohol drink back, because of the lack of alcohol content. i was disappointed in the lack of alcohol in the marguarita. we had been looking forward to thge food and drink at mr. Chillis. the food exceeded our expectations, but the marguarita was a disappointment.

    Shopping was good in cozumel. we bought alot for the money. Enjoyable experience.
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  • Kennedy Space Center
    Awesome. One of the most fun things my wife and i have ever done. A the staff from Security/Gate Staff to Bus Drivers, Attraction Management Operators, to Gift Store Clerks were great. We definitely felt welcomed and entertained. My wife and I had never been to KSC. It exceeded our expectations in more ways than one. Lots of fun and knowledge about the Space Program. Highly recommend it. Plan to return in the future.
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  • Roatan
    Real Deal Roatan Tours is by far the best excursion we have ever done. We met Jaime Lisandro Ruiz Alvarez, our tour guide, where the independent tour operators have to meet away from the port over the hill and down the hill. My wife and I were excited and enthusiastic, because we watched a YouTube Video of a tour he gave SharonATSea- Sharon,Jaime and Mathew and came away impressed.

    Jaime(tour guide) 1st took us to the highest point on the island for pics, then he took us to see the Monkeys and Slothes @ Victor Bodden's Monkey Business. We were introduced to Kevin P.(our private tour guide in the park who had several years of experience. Kevin P. took me and my wife in the cage with the Monkeys first. The Monkeys were crawling on us to cuddle. It was an experience where they melted your heart. After several pics Kevin told us about and showed us a variety of Monkeys and then he took us to the Slothes. They climbed into our arms in the cuddle position. This also melted your heart. You really hated to leave the Monkeys and Slothes. Then Kevin P. took us in the cage with the Macaws and they crawled on our hats, head for pics. They had other animals as well. We bought shirts & hats in their store and put them on immediately afterwards. In the parking lot there was a Hut/Booth where they sliced up a Coconut to drink Coconut Water and then sliced open the coconut for the meat.
    Bought 3 Coconuts, one for Jaime and two for each of us for a great price. What a great experience!!
    Then Jaime took us to the Mayak Chocolate Factory where we received free chocolate samples and watched, recorded and took pictures of the processes to make Chocolate. The samples were delicious so we decided to buy one of each bar. i bought Jaime his favorite White Chocolate with Ginger & Lemon to share the experience with us. it was so delicious. we also bought a frozen piece of Pineapple covered in a Chocolate Coating. Delicious!! Unfortunately, we ate all the Chocolate since coming home.
    Then Jaime called an independent professional diving and snorkeling co. a youngman,Kenny, not the same person at the monkey business, teenager, very experienced took us to a beautiful coral reef with multicolored diverse species of fish. I informed Kenny I wasn't a very confident swimmer and snorkeler. Kenny shadowed me for the whole entire hour. Some places were shallow and Kenny carefully and physically pulled me from the Shallow Coral. My wife said,"Tis is by far, hands down the best snorkeling we have ever done!" We saw several multicolored fish species and diverse multicolored Coral. Kenny tried to take us deeper so we could see a Lobster. We told him we weren't ready to take our snorkeling tubeS under water yet. So Kenny dove down with our Action Camera and took a pic of the Lobster for us.
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  • Roatan
    Then Jaime took us to the MAYAK CHOCOLATE FACTORY where we received free Chocolate Samples and watched, recorded and took pictures of the processes to make Chocolate. The samples were delicious so we decided to buy one of each bar. I bought Jaime his favorite White Chocolate with Ginger & Lemon to share the experience with us. It was so delicious. We also bought a Frozen piece of pineapple covered in a chocolate coating. DELICIOUS!! Unfortunately we ate all the Chocolate since coming home. So Sad.
    Then Jaime took us to the Roatan Rum Company Bay Islands since 1763. Here we tasted samples of Rum Cakes all delicious, so we bought some Variety Packs. enough to share with Friends and Family. Then they gave us samples of Rum. The Rum Samples was also great. There were 5 different flavors of Rum, we bought 3 of the 5 bottles of rum - Spiced Rum, Coconut Rum, and Chocolate Rum. I wanted to buy the Coffee Flavor too, but I couldn't sell my wife on the Coffee Rum. Boo Hoo. We loved the Mayak Chocolate Roatan and the Roatan Rum Bay Islands Company. Aruba was my Favorite Caribbean Port. Roatan jumped up to the top of the list or at least tide with Aruba. Real Deal Roatan Tours and Jaime Lisandro Ruiz Alvarez made sure our excursion had a Real Personal Customized Touch.

    Afterwards Jaime took us back to the cruise port with ample time to board the Carnival Breeze before it Embarked from Roatan. I know that sometime in the future we plan to return to Roatan and use Jaime and REAL DEAL ROATAN TOURS.
    SPECIAL THANKS TO SHARONATSEA for sharing the Info and YouTube videos about Real Deal Roatan Tours
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  • Snorkeling
    Then Jaime called an Independent Professional Diving and Snorkeling Co. A youngman,Kenny, not the same person at the Monkey Business, very experienced took us to a beautiful multicolored Coral Reef with Multicolored diverse species of fish. I informed Kenny I wasn't a very confident swimmer and snorkeler. Kenny shadowed me for the whole entire hour. Some places were shallow and Kenny carefully and physically pulled me from the Shallow Coral. My wife said,"This is by far, hands down the best snorkeling we have ever done!" We saw several multicolored fish species and diverse multicolored Coral. Kenny tried to take us deeper so we could see a Lobster. We told him we weren't ready to take our snorkeling tube under water yet. So Kenny dove down with our Action Camera and took a pic of the Lobster for us. "This was definitely hands down our best Snorkeling we have ever done!" I thought,"This is why people love snorkeling." Kenny gave us personalized one to one service. Awesome Fantastic Experience.
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