1. Home
  2. Cruise Reviews
  3. Symphony of the Seas
The ship is beautiful. The staff on this ship were not very friendly. They didn't really want to help you out. I have only sailed on Royal Caribbean and this ship is the only one I would not recommend. They were going to have a movie at the Aqua theater and they cancelled it for a staff party. Please don't tell mainly kids and then cancel. So we rented the movie and watched it in the room as to not disappoint the kids. One example of not taking care of passengers. I could go on. The cabin was outside balcony. It was nice. Liked the sofa bed was two separate twin beds. The main dining was good. The buffet was not good the food the was to be hot was cold. For breakfast you cannot get omelets in the Windjammer, we only found the in the dining room. That buffet was really good. Did not try any dining that cost extra. Hairspray was good. The dive show was boring. Getting on the ship was very smooth if you have all your paperwork done ahead of time. Getting off ship was easy until we went to get on shuttle. They need to get that organized. It is a free for all. Put a lady on first that need assistant which is fine until she could not put her foot in front on the seat. Everyone was then hitting it. Many little things add up but over all we had a great time.

Not so good as most ships

Symphony of the Seas Cruise Review by Tamirrtt

2 people found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Western Caribbean
  • Cabin Type: Ocean View Balcony
The ship is beautiful. The staff on this ship were not very friendly. They didn't really want to help you out. I have only sailed on Royal Caribbean and this ship is the only one I would not recommend. They were going to have a movie at the Aqua theater and they cancelled it for a staff party. Please don't tell mainly kids and then cancel. So we rented the movie and watched it in the room as to not disappoint the kids. One example of not taking care of passengers. I could go on.

The cabin was outside balcony. It was nice. Liked the sofa bed was two separate twin beds.

The main dining was good. The buffet was not good the food the was to be hot was cold. For breakfast you cannot get omelets in the Windjammer, we only found the in the dining room. That buffet was really good. Did not try any dining that cost extra.

Hairspray was good. The dive show was boring.

Getting on the ship was very smooth if you have all your paperwork done ahead of time.

Getting off ship was easy until we went to get on shuttle. They need to get that organized. It is a free for all. Put a lady on first that need assistant which is fine until she could not put her foot in front on the seat. Everyone was then hitting it.

Many little things add up but over all we had a great time.
Tamirrtt’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Ages 16+
Service
Onboard Experience
Free Price Drop Alerts
Get Royal Caribbean Symphony of the Seas price drops
250,000+ people have entered their email

Cabin Review

Ocean View Balcony
Cabin 2D 9722
Like that the sofa bed was 2 twin bed. One was the sofa and the other one pull out from down sofa. Bathroom seemed a little bigger. Storage was a little more.
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews