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We chose this cruise because it was very inexpensive and we did not have to fly to Norfolk. We did upgrade to a Cloud 9 Spa cabin for a fee. If this was my first cruise I would never return. Because I know it can be fun and a great time, I was terribly disappointed in the experience and would never return to this ship. While waiting for my ride from terminal I wanted to tell those new arrivals to run and not get on the ship. I am questioning Carnival overall. They needed another week to complete the finishes. Embarkation • Arrived at our appointed time 3:00pm and the line was wrapped all around the outside of the terminal at least 2 hours deep and moving slowly. Thankfully it was not raining. It appeared as if no one told Carnival that their ship was leaving at 6:00pm that day. We set sail at 8:00pm. Stateroom • Paid for a Cloud 9 spa cabin 1102. This upcharge included access to the thermal suite in the Spa. It was also supposed to provide “spa” toiletries in your cabin, spa robe and slippers. After 2 days and no toiletries we asked what we were supposed to have. The Spa manager said Elemis products however, they were not on board. We saw a lady in the spa wearing a brand new spa robe and slippers. After asking for spa robes and slippers we received old robes left over that had obviously been washed and not dried several times. • No ice bucket. When we asked for ice we received an uncovered plastic tub for which they sell multiple beers full of ice in our cabin. No tongs no cover, just a tub of ice. Bless her heart she brought it every day. Spa • If you do not have a spa cabin you can pay $129 for unlimited access to the thermal suite. • The steam sauna when working was dark and water pooled on the floor with sediment. The dry sauna and infrared salt room had construction dust everywhere and there were obvious splinters on the newly constructed seating. All three were in various states of repair during the cruise. • The warm thermal recliners were awesome. However, they are positioned directly under overhead lights which are too bright and the music is too loud coupled with the hammering of sauna repairs was anything but relaxing. In that same area is an aromatherapy color Chroma shower. Did not use. However, they will make a custom scrub for you to use in that shower. Fitness Center • New equipment. Nice assortment. • A large pile of construction debris left next to the rowers. Dust everywhere all over the floor, mats everywhere. Tape on all of the mirrors as if they just put them up that day. No one came during the entire trip to remove tape for construct junk or to even wipe down the floors. Dining • Guys Pig and Anchor was not open for business. • The main dining rooms had been nicely refurbished. Brighter not hazy. However, that new carpet was shedding like a large hairy dog. Big tufts of carpet fiber were rolling like tumbleweed in the dining room and in the common areas. • Lido was bright and large. Congested and very very long lines for no apparent reason. • Food quality was decent nothing new or different. However, desserts where better, fewer offerings but more of an American flavor pallet. • Seafood shack was greasy and under cooked. It could be a winner if they tried harder. Was not busy. • The Italian restaurant had tasty lunch portions of pasta for free. However, there was dust on all of the chairs as if they just pulled them out of storage that day. • There is an Asian place in addition to sushi. They offer 3 choices during lunch of various ramen, soupy rice things in bowl. They will not survive. • Sea Day Afternoon Tea – the only free tea on board is plain Lipton regular or Decaf and Bigalow Green tea. All other tea is $2.95 for an unrecognizable brand. Tea cakes, scones, sandwiches etc. were acceptable and plentiful. • Sea Day Brunch was okay. Ship overall condition • Lots of unfinished areas. New carpet on stairs 8 out of 10 stairs finished with that strip but they did not come back and do the last 2 stairs. Common all over the ship. No one did that deck by deck walk through for finishes and delivery. • I’ve mentioned several times the dust and construction debris. • Contractors and engineers all over the ship having sailed from Spain. They were very hard working men. You could see they were working very hard fixing things. • At 10 am on several days the toilets in staterooms stopped working with no warning. • On several days without warning no cold water in shower. Yes no COLD water. That explains the notice posted in shower warning about scalding water. • ATMs out of money on day 2. • Could not use sail pass card in casino on a few days. • The expensive WI/FI was not working for anyone. Was non-existent or spotty at best. No refunds. • No map view in any common area or on the dedicated channel in your cabin. No ocean view camera. Was is not plugged in? • Captain did not make ONE announcement. No welcome aboard. No daily greeting, ships position, destination, rate of speed. NOTHING. No bye get off my ship. Shops • Decent normal selection of merchandise. • Very very small section for alcohol. • I got sick on day 2 with cough and sore throat one day I purchased a bag of cough drops for $3.99 and noted the quantity and variety cold meds. The next day I purchased a $17.99 tiny bottle of Dayquil one of the last 2 bottles on the shelf. Obviously other people were sick too. Entertainment • Sigh…they did their best with the 7 people in the “fun squad”. The cruise director “Flying Scotsman” has too many jobs. He even headlined his own show in the Limelight lounge. The also did the daily activity announcements. The entertainment on this ship was not as good as on other ships. Many attempts at Motown references, Harlem Renaissance, Michael Jackson nods, but NO BLACK PEOPLE in the Fun Squad or in the entertainment group singing or dancing. How could that be? Disembarkation • Again we have this Cruise director trying to prevent people who are carrying their own luggage from getting off the ship. Normally all self-debarkation starts when ship is cleared and anyone wanting to carry off can go. NOPE, he attempted unsuccessfully to make people wait for their deck to be called for self-debarkation starting in the bottom of the ship. So after waiting 2 hrs for deck 11 to be called we took the elevator to 3 to get in the mix. We could not even get out of the elevator for 20 min. It took an hour to turn the corner and get off the ship. RIDICULOUS.

HIgh Crimes and Misdemeanors

Carnival Sunrise Cruise Review by Buttercup229

20 people found this helpful
Trip Details
We chose this cruise because it was very inexpensive and we did not have to fly to Norfolk. We did upgrade to a Cloud 9 Spa cabin for a fee.

If this was my first cruise I would never return. Because I know it can be fun and a great time, I was terribly disappointed in the experience and would never return to this ship. While waiting for my ride from terminal I wanted to tell those new arrivals to run and not get on the ship. I am questioning Carnival overall. They needed another week to complete the finishes.


Embarkation

• Arrived at our appointed time 3:00pm and the line was wrapped all around the outside of the terminal at least 2 hours deep and moving slowly. Thankfully it was not raining. It appeared as if no one told Carnival that their ship was leaving at 6:00pm that day. We set sail at 8:00pm.

Stateroom

• Paid for a Cloud 9 spa cabin 1102. This upcharge included access to the thermal suite in the Spa. It was also supposed to provide “spa” toiletries in your cabin, spa robe and slippers. After 2 days and no toiletries we asked what we were supposed to have. The Spa manager said Elemis products however, they were not on board. We saw a lady in the spa wearing a brand new spa robe and slippers. After asking for spa robes and slippers we received old robes left over that had obviously been washed and not dried several times.

• No ice bucket. When we asked for ice we received an uncovered plastic tub for which they sell multiple beers full of ice in our cabin. No tongs no cover, just a tub of ice. Bless her heart she brought it every day.

Spa

• If you do not have a spa cabin you can pay $129 for unlimited access to the thermal suite.

• The steam sauna when working was dark and water pooled on the floor with sediment. The dry sauna and infrared salt room had construction dust everywhere and there were obvious splinters on the newly constructed seating. All three were in various states of repair during the cruise.

• The warm thermal recliners were awesome. However, they are positioned directly under overhead lights which are too bright and the music is too loud coupled with the hammering of sauna repairs was anything but relaxing. In that same area is an aromatherapy color Chroma shower. Did not use. However, they will make a custom scrub for you to use in that shower.

Fitness Center

• New equipment. Nice assortment.

• A large pile of construction debris left next to the rowers. Dust everywhere all over the floor, mats everywhere. Tape on all of the mirrors as if they just put them up that day. No one came during the entire trip to remove tape for construct junk or to even wipe down the floors.

Dining

• Guys Pig and Anchor was not open for business.

• The main dining rooms had been nicely refurbished. Brighter not hazy. However, that new carpet was shedding like a large hairy dog. Big tufts of carpet fiber were rolling like tumbleweed in the dining room and in the common areas.

• Lido was bright and large. Congested and very very long lines for no apparent reason.

• Food quality was decent nothing new or different. However, desserts where better, fewer offerings but more of an American flavor pallet.

• Seafood shack was greasy and under cooked. It could be a winner if they tried harder. Was not busy.

• The Italian restaurant had tasty lunch portions of pasta for free. However, there was dust on all of the chairs as if they just pulled them out of storage that day.

• There is an Asian place in addition to sushi. They offer 3 choices during lunch of various ramen, soupy rice things in bowl. They will not survive.

• Sea Day Afternoon Tea – the only free tea on board is plain Lipton regular or Decaf and Bigalow Green tea. All other tea is $2.95 for an unrecognizable brand. Tea cakes, scones, sandwiches etc. were acceptable and plentiful.

• Sea Day Brunch was okay.

Ship overall condition

• Lots of unfinished areas. New carpet on stairs 8 out of 10 stairs finished with that strip but they did not come back and do the last 2 stairs. Common all over the ship. No one did that deck by deck walk through for finishes and delivery.

• I’ve mentioned several times the dust and construction debris.

• Contractors and engineers all over the ship having sailed from Spain. They were very hard working men. You could see they were working very hard fixing things.

• At 10 am on several days the toilets in staterooms stopped working with no warning.

• On several days without warning no cold water in shower. Yes no COLD water. That explains the notice posted in shower warning about scalding water.

• ATMs out of money on day 2.

• Could not use sail pass card in casino on a few days.

• The expensive WI/FI was not working for anyone. Was non-existent or spotty at best. No refunds.

• No map view in any common area or on the dedicated channel in your cabin. No ocean view camera. Was is not plugged in?

• Captain did not make ONE announcement. No welcome aboard. No daily greeting, ships position, destination, rate of speed. NOTHING. No bye get off my ship.

Shops

• Decent normal selection of merchandise.

• Very very small section for alcohol.

• I got sick on day 2 with cough and sore throat one day I purchased a bag of cough drops for $3.99 and noted the quantity and variety cold meds. The next day I purchased a $17.99 tiny bottle of Dayquil one of the last 2 bottles on the shelf. Obviously other people were sick too.

Entertainment

• Sigh…they did their best with the 7 people in the “fun squad”. The cruise director “Flying Scotsman” has too many jobs. He even headlined his own show in the Limelight lounge. The also did the daily activity announcements. The entertainment on this ship was not as good as on other ships. Many attempts at Motown references, Harlem Renaissance, Michael Jackson nods, but NO BLACK PEOPLE in the Fun Squad or in the entertainment group singing or dancing. How could that be?

Disembarkation

• Again we have this Cruise director trying to prevent people who are carrying their own luggage from getting off the ship. Normally all self-debarkation starts when ship is cleared and anyone wanting to carry off can go. NOPE, he attempted unsuccessfully to make people wait for their deck to be called for self-debarkation starting in the bottom of the ship. So after waiting 2 hrs for deck 11 to be called we took the elevator to 3 to get in the mix. We could not even get out of the elevator for 20 min. It took an hour to turn the corner and get off the ship. RIDICULOUS.
Buttercup229’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Service
Onboard Experience
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Cabin Review

Spa Balcony
Cabin 8S 1102
• Paid for a Cloud 9 spa cabin 1102. This upcharge included access to the thermal suite in the Spa. It was also supposed to provide “spa” toiletries in your cabin, spa robe and slippers. After 2 days and no toiletries we asked what we were supposed to have. The Spa manager said Elemis products however, they were not on board. We saw a lady in the spa wearing a brand new spa robe and slippers. After asking for spa robes and slippers we received old robes left over that had obviously been washed and not dried several times.
• No ice bucket. When we asked for ice we received an uncovered plastic tub for which they sell multiple beers full of ice in our cabin. No tongs no cover, just a tub of ice. Bless her heart she brought it every day.
Spa Deck Inside Cabins, Balcony Cabins