Empress of the Seas Cruise Review by cherri33712
- Sail Date: April 2019
- Destination: Cuba
- Cabin Type: Interior Stateroom
The ports were excellent . Keywest, cozumel and Cuba. The excursions we had to cancel because of running late / lack of information were quickly resolved and the staff were very helpful.
The pool bars and staff were overwhelmed and it showed. The crew is usually upbeat and get the party started. Unfortunately, this crew looked over worked and stressed. They weren't going out of their way to show a smile or make you feel important.
The wind jammer had standard cruise buffet food. The only happy person was the washy-washy young lady. They guarded the ice cream machine with the smallest cones, I'd ever seen. My poor boyfriend resorted to getting two at a time.
The main dining room was just blah... the crew again looked stressed and asked me to give a positive review.
Just kinda hoped for more since I'm a seasoned cruiser and this was my boyfriend's 1st cruise.
- Read more Royal Caribbean Empress of the Seas Reviews
- Read Cruise Critic's Royal Caribbean Empress of the Seas Review
250,000+ people have entered their email
Port & Shore Excursion Reviews
CozumelWe tried and booked a dune buggies and snorkel but we cancelled once we realized you would be jammed in with 2 other people and some would be able to drive and others wouldnt. We ended up renting our own car and had an amazing adventure .View All 6,685 Cozumel Cruise Port Reviews
View Cruise Critic's Cozumel Cruise Port Review
HavanaAc bus tour was informationalView All 179 Havana Cruise Port Reviews
View Cruise Critic's Havana Cruise Port Review
Trolley TourWe got in late and had to cancel this too. We rented our own golf cart and had a better experienceView All 139 Trolley Tour Reviews