In summary: - mainly cold og luke warm food in most restaurants - totally un-usable internet, and only one user at the time per stateroom - not acceptable in 2019 - Insulting missing invitation to captains coctail . although I have sailed with this ship twice before -they have no clue about former guests . a lot of errors in pour group booking, ended up in costing us over 600 USD extra - no will to sort this either from the ship og from the cruise line - arrogant reception crew - totally unsocial captain - Furniture too big for dining room - lest no room for walking in between Ship came from dock, and the cleanliness in the cabins was way below par - also a lot of noncense with the extra drink package that our group were promised - this cruise line are not keeping to their word. We were 44 people in our group - we will not travel with this cruise line again!

Still some work do to?

Riviera Cruise Review by annekari

11 people found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Mediterranean
  • Cabin Type: Concierge Level
In summary:

- mainly cold og luke warm food in most restaurants

- totally un-usable internet, and only one user at the time per stateroom - not acceptable in 2019

- Insulting missing invitation to captains coctail . although I have sailed with this ship twice before -they have no clue about former guests

. a lot of errors in pour group booking, ended up in costing us over 600 USD extra - no will to sort this either from the ship og from the cruise line

- arrogant reception crew

- totally unsocial captain

- Furniture too big for dining room - lest no room for walking in between

Ship came from dock, and the cleanliness in the cabins was way below par

- also a lot of noncense with the extra drink package that our group were promised - this cruise line are not keeping to their word.

We were 44 people in our group - we will not travel with this cruise line again!
annekari’s Full Rating Summary
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Cabin Review

Concierge Level
Cabin A3 7071
Not clean
worn beds
Deck 9 Inside Cabins, Balcony Cabins, Suite Cabins