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We were traveling with our two daughters, sons in law, and 4 grandkids ages 6 to 10. We last cruised together two years ago on the Allure and wanted another newer Oasis class ship. We had an ocean view balcony and the other two families were across the hall in boardwalk balconies. They liked the layout on the Harmony cabins much better, particularly the two separate closets and the trundle bed as opposed to bunks. Edwin our cabin steward was great, best we have had. We ate breakfast in deck three American icon restaurant. We enjoy the option of either ordering off the menu, using the buffet or both. We found the breakfast buffet far superior to our last few cruises with NCL, MSC and Princess. Quality was much better as well as selection. Service was outstanding! For lunch we did either Windjammer or when open American icon. Again Windjammer was far better for lunch and dinner than the previously mentioned lines. Had trouble initially getting grilled cheese sandwiches for the grandkids, but we spoke to manager and we were able to get the sandwiches. My time dining was at Silk. Again, Royal was superior to other lines. Service was top notch as well, especially Jansen and Marilyn. The shows were very entertaining. The fine line aqua show was amazing! I didn’t think the Allure could be topped, but it was. We went twice it was so good. The grandkids enjoyed the ice show as well. They sId they enjoyed grease too, but I thought it was too long. The swimming pools were a big hit as well as water slides and abyss. They also did zip line, rock wall, basketball, soccer, ping pong and carousel. Daughters and sons in-law had drink package and enjoyed it very much. Bar staff was super. Grandkids had soda package that comes with boardwalk balconies. They loved the all you can eat ice cream There were a few negatives along the way. The beds are hard as rocks, and all adults woke up sore on a regular basis. The comedy show was a real let down. Both comedians were below average and we are accustomed to much more talented and funny comics on all other cruises we have taken including Allure two years ago Our main gripe was the kids club. The staff in general and one person in particular were terrible. Dinner stretched out for well over an hour and kids were done eating in 15 to 20 minutes and forced to sit there. A lot of negative interactions between staff and children it was not a welcoming and friendly place. We felt so let down, we did not book our next trip onboard as we did last time. Despite all the positives, we will explore other options. Other parents were interacted with were similarly disappointed. We did our on thing at the ports of call. There were only three and four would have been ideal.

Treated royally after two year hiatus

Harmony of the Seas Cruise Review by bostonfred

4 people found this helpful
Trip Details
  • Sail Date: April 2019
  • Destination: Eastern Caribbean
  • Cabin Type: Ocean View Balcony
We were traveling with our two daughters, sons in law, and 4 grandkids ages 6 to 10. We last cruised together two years ago on the Allure and wanted another newer Oasis class ship. We had an ocean view balcony and the other two families were across the hall in boardwalk balconies. They liked the layout on the Harmony cabins much better, particularly the two separate closets and the trundle bed as opposed to bunks. Edwin our cabin steward was great, best we have had.

We ate breakfast in deck three American icon restaurant. We enjoy the option of either ordering off the menu, using the buffet or both. We found the breakfast buffet far superior to our last few cruises with NCL, MSC and Princess. Quality was much better as well as selection. Service was outstanding!

For lunch we did either Windjammer or when open American icon. Again Windjammer was far better for lunch and dinner than the previously mentioned lines. Had trouble initially getting grilled cheese sandwiches for the grandkids, but we spoke to manager and we were able to get the sandwiches.

My time dining was at Silk. Again, Royal was superior to other lines. Service was top notch as well, especially Jansen and Marilyn.

The shows were very entertaining. The fine line aqua show was amazing! I didn’t think the Allure could be topped, but it was. We went twice it was so good. The grandkids enjoyed the ice show as well. They sId they enjoyed grease too, but I thought it was too long.

The swimming pools were a big hit as well as water slides and abyss. They also did zip line, rock wall, basketball, soccer, ping pong and carousel.

Daughters and sons in-law had drink package and enjoyed it very much. Bar staff was super. Grandkids had soda package that comes with boardwalk balconies. They loved the all you can eat ice cream

There were a few negatives along the way. The beds are hard as rocks, and all adults woke up sore on a regular basis. The comedy show was a real let down. Both comedians were below average and we are accustomed to much more talented and funny comics on all other cruises we have taken including Allure two years ago

Our main gripe was the kids club. The staff in general and one person in particular were terrible. Dinner stretched out for well over an hour and kids were done eating in 15 to 20 minutes and forced to sit there. A lot of negative interactions between staff and children it was not a welcoming and friendly place. We felt so let down, we did not book our next trip onboard as we did last time. Despite all the positives, we will explore other options. Other parents were interacted with were similarly disappointed.

We did our on thing at the ports of call. There were only three and four would have been ideal.
bostonfred’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Ages 7 to 9
Ages 10 to 12
Service
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Cabin Review

Ocean View Balcony
Cabin 4D 11306
Cabins as stated were great. Well designed...functional. Balcony a pleasant surprise with ample space, comfortable chairs with footrests.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews