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The ship was huge. Our rooms were toward the back of the ship and when we board after excursions, it was a looooooong walk to the room. It was well organized for carrying so many people. The our dining room waiters, Sabastiao and Agusie, were fantastic with our granddaughter. Our room steward was very good and our room was made up as soon as we left so it was ready when we came back. Our granddaughter (5 years old) really liked the child's climbing platforms and the dining room. The staff was really friendly and helpful. The piano stairs were another big hit with us. I like being able to carry my own bags off from our room. The food was very good and well presented. Overall, it was a fun time and we enjoyed the ship. It was our granddaughter's first cruise and that made it extra special, but I will be sticking with Princess and Carnival for ocean and Scenic for riverboats (can't afford their ocean cruises). Downside: First: Stay AWAY from the art auction and drawing. My daughter went to it and was the only one there. She sat through the whole talk and was even looking at the pictures after they announced it was over. After 10 minutes after the announcement, 2 ladies walked in, they had the drawing and one of the ladies that came in after the presentation was done won the picture. End of story - it's rigged! Left a very bad feeling about the trip. I hate Royal's website. It is very hard to use and it was the hardest bookings I have ever done. I couldn't even get my youngest daughter and her husband's booking to tie with my other two bookings until a month before we left because they said it was because they had a different last name. Now you can't tell me they don't have thousands of bookings with different last names tied together. Finally did get it done. But had to call the company every time I wanted to do anything. Crowded elevators. Sometimes we had to wait 20 minutes for an elevator. If I didn't have bad knees the stairs would not have been a problem. Zip lines rules. They need to be posted in the daily newsletter so you don't waste your time walking up their to be told 1 rule at a time. Then they wouldn't let me go on it because I couldn't take off my wedding ring because it won't come off my finger. I don't like all the extra charges they put on things. It looks like you have a lot of places to eat, but only if you want to pay extra for them. And on that note, they put all of our on-board credit on my husband's card and none on mine so at the end of the cruise he had a credit and I ended up having to pay for the things I used my card for. I much prefer Princess and Carnival where the cards are linked together and you share. I don't like the way you have to order a whole bunch of pictures off a computer screen at the end of your excursions and also on the ship. It is confusing and I ended up with a lot of stuff I really don't want. Overall it was a fun cruise for our granddaughter's first cruise, but not one I would take for myself and husband.

Nice family time

Symphony of the Seas Cruise Review by GDanishSpots1

4 people found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Eastern Caribbean
  • Cabin Type: Ocean View Balcony
The ship was huge. Our rooms were toward the back of the ship and when we board after excursions, it was a looooooong walk to the room. It was well organized for carrying so many people. The our dining room waiters, Sabastiao and Agusie, were fantastic with our granddaughter. Our room steward was very good and our room was made up as soon as we left so it was ready when we came back. Our granddaughter (5 years old) really liked the child's climbing platforms and the dining room. The staff was really friendly and helpful. The piano stairs were another big hit with us. I like being able to carry my own bags off from our room. The food was very good and well presented. Overall, it was a fun time and we enjoyed the ship. It was our granddaughter's first cruise and that made it extra special, but I will be sticking with Princess and Carnival for ocean and Scenic for riverboats (can't afford their ocean cruises).

Downside:

First: Stay AWAY from the art auction and drawing. My daughter went to it and was the only one there. She sat through the whole talk and was even looking at the pictures after they announced it was over. After 10 minutes after the announcement, 2 ladies walked in, they had the drawing and one of the ladies that came in after the presentation was done won the picture. End of story - it's rigged! Left a very bad feeling about the trip.

I hate Royal's website. It is very hard to use and it was the hardest bookings I have ever done. I couldn't even get my youngest daughter and her husband's booking to tie with my other two bookings until a month before we left because they said it was because they had a different last name. Now you can't tell me they don't have thousands of bookings with different last names tied together. Finally did get it done. But had to call the company every time I wanted to do anything.

Crowded elevators. Sometimes we had to wait 20 minutes for an elevator. If I didn't have bad knees the stairs would not have been a problem.

Zip lines rules. They need to be posted in the daily newsletter so you don't waste your time walking up their to be told 1 rule at a time. Then they wouldn't let me go on it because I couldn't take off my wedding ring because it won't come off my finger.

I don't like all the extra charges they put on things. It looks like you have a lot of places to eat, but only if you want to pay extra for them. And on that note, they put all of our on-board credit on my husband's card and none on mine so at the end of the cruise he had a credit and I ended up having to pay for the things I used my card for. I much prefer Princess and Carnival where the cards are linked together and you share. I don't like the way you have to order a whole bunch of pictures off a computer screen at the end of your excursions and also on the ship. It is confusing and I ended up with a lot of stuff I really don't want.

Overall it was a fun cruise for our granddaughter's first cruise, but not one I would take for myself and husband.
GDanishSpots1’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 3 to 6
Service
Onboard Experience
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Cabin Review

Ocean View Balcony
Cabin 6D 11672
Very nice. The room was comfortable for 2 people and our granddaughter visiting with us throughout the day. Wouldn't want to share for a long period of time though. Bathroom was small, but worked ok.
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Balmoral Island & Sting Ray Experience
    It was a fun time until my daughter had to order lunch and she made sure the hotdog at the stand didn't have pork in it, but didn't realize the French Fries were cooked in the same oil as the fried seafood. Broke out in hive 5 minutes after eating them and the beach people were were not going to allow her to go back to the ship early until her face swelled up, she had hives all over her body and having a hard time breathing. Royal was real good about getting her to the infirmary once she made it back to the ship where she was treated, but getting her there was a job. She had just changed jobs and didn't have an epi pen with her. The pirate ship was fun.
    View All 87 Balmoral Island & Sting Ray Experience Reviews
  • St. Kitts (Port Zante)
    Nicely done with the dolphin. Ordering the pictures was not a good experience as I didn't want that many and didn't want to spend $299 for the damn package which the kids talked me into as we didn't have time to look at them there.
    View All 12,630 St. Kitts (Port Zante) Cruise Port Reviews
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