AmaPrima Cruise Review by linkerbink
- Sail Date: April 2019
- Destination: Europe River
- Cabin Type: Stateroom with French balcony
This was our third river cruise, and our second on AMAWaterways. The ship was in beautiful condition and spotlessly clean. Our cabin (Cat.C, 228) was quite a bit smaller than on our first cruise (AMALegro) but since we didn’t spend a lot of time there, it was quite sufficient. The service is impeccable...I don’t think the crew knows the word “no”! The food was excellent and plentiful...as my clothes can attest to! I liked the fact that in addition to complementary beverages at lunch and dinner, they offered a complementary “happy hour” for one hour prior to dinner. They also had a special reception for returning cruisers.
We opted for the pre-cruise hotel, arriving in Amsterdam 2 days prior to embarkation. The hotel, the NH Grand Hotel Krasnapolsky, was modern and spotless. It was perfectly located right on Dam Square in center—city Amsterdam. As part of the pre-cruise stay, we had an excursion to Haarlem on Friday, and a canal cruise on our way to the ship on Saturday.
We were especially impressed with the embarkation and disembarkation processes. In both instances, we put our bags outside our rooms but after they were collected we were each asked to identify our bags in the holding room to be sure all our bags were there before loading onto the transfer buses. This was reassuring, since on our first river cruise (on another line) our bags were left behind at the hotel and we weren’t aware of it until we got to the airport. Fortunately, the cruise manager made quick call to the hotel and our bags were brought to us at the airport by taxi. AMA’s system prevented such an occurrence.
Special recognition goes to our Cruise Manager, John Riley. He had everything planned to the smallest detail and as a result, everything went smoothly. He was always available for assistance and was even seen dancing the night away with the guests.
With 2 AMAWaterways cruises under our belts, this will be our river cruise line of choice in the future.
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