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The itinerary was what attracted us to the cruise, but also our previous experience of Azamara. It started with a poor experience of the port, not because of anything Azamara did but the poor process the Chilean authorities had, forcing us to queue, something we'd not had on any previous cruise with Azamara because of the small size of the ship you don't often see queues. The actual check-in was on the ship and that worked well. But I don't recommend San Antonio as a departure point. Once aboard the Pursuit, it was clear how much work had been carried out, transforming this ship into the newest Azamara vessel. We loved the quality of the new decoration and fittings which we think has been done to an even higher level than on Journey and Quest. I understand that both Quest and Journey are going to have further work carried out on them soon to get then up to this new level. One area of the ship that has been enhanced is the old Casino, that area has been a waste of space for a long time, very few cruisers on Azamara used the facilities, though I realise the few that did will miss it. I always felt sorry for the staff who were sitting at unused roulette and card tables. Now the future cruises and shore excursions people have moved to the location at the end of the room where the casino office was and The Den has been created this is a fabulous meeting and social area, of course with a bar. There are plenty of activities and music events here too. Another improvement is a new art gallery which now has its own room. Food has been steadily improving on the ship over the years and this cruise continued the improvement. They also continue to select some reasonable wines for the complimentary selection. When launching this new ship Azamara where smart enough to know that the staff are key to success and they moved about a third of staff from each of the two existing ships to form the core of staff on the new ship. This has worked very well, with the high standards being maintained and many familiar faces around the ship if you've travelled with Azamara before. Despite travelling with Azamara before we had not seen Tony Markey before and loved his humour and singing, especially the duets with his wife. Lee Herrington is also fabulous as his assistant, between them they ensure that there is plenty to do and see on the ship. I can't believe I've got this far into the review without mentioning Captain Carl, there were a few comments about what could possibly go wrong on a ship that came out of Harland and Wolff shipyard, Belfast (where it was transformed into Pursuit), with Captain Smith and a few Icebergs, there again some may miss the Titanic reference. Captain Carl has now been on each of the Azamara ships and is arguably the most experienced of all their Captains, he kept us safe in an area well known for its very changeable weather. His informative and entertaining comments were most welcome and he now runs the third, friendly and well run ship in the fleet at Azamara. Highly recommended.

Wonderful improvements to Azamara

Azamara Pursuit Cruise Review by hartmartin

1 person found this helpful
Trip Details
  • Sail Date: February 2019
  • Destination: South America
  • Cabin Type: Club Veranda Stateroom
The itinerary was what attracted us to the cruise, but also our previous experience of Azamara.

It started with a poor experience of the port, not because of anything Azamara did but the poor process the Chilean authorities had, forcing us to queue, something we'd not had on any previous cruise with Azamara because of the small size of the ship you don't often see queues. The actual check-in was on the ship and that worked well. But I don't recommend San Antonio as a departure point.

Once aboard the Pursuit, it was clear how much work had been carried out, transforming this ship into the newest Azamara vessel. We loved the quality of the new decoration and fittings which we think has been done to an even higher level than on Journey and Quest. I understand that both Quest and Journey are going to have further work carried out on them soon to get then up to this new level.

One area of the ship that has been enhanced is the old Casino, that area has been a waste of space for a long time, very few cruisers on Azamara used the facilities, though I realise the few that did will miss it. I always felt sorry for the staff who were sitting at unused roulette and card tables. Now the future cruises and shore excursions people have moved to the location at the end of the room where the casino office was and The Den has been created this is a fabulous meeting and social area, of course with a bar. There are plenty of activities and music events here too.

Another improvement is a new art gallery which now has its own room.

Food has been steadily improving on the ship over the years and this cruise continued the improvement. They also continue to select some reasonable wines for the complimentary selection.

When launching this new ship Azamara where smart enough to know that the staff are key to success and they moved about a third of staff from each of the two existing ships to form the core of staff on the new ship. This has worked very well, with the high standards being maintained and many familiar faces around the ship if you've travelled with Azamara before.

Despite travelling with Azamara before we had not seen Tony Markey before and loved his humour and singing, especially the duets with his wife. Lee Herrington is also fabulous as his assistant, between them they ensure that there is plenty to do and see on the ship.

I can't believe I've got this far into the review without mentioning Captain Carl, there were a few comments about what could possibly go wrong on a ship that came out of Harland and Wolff shipyard, Belfast (where it was transformed into Pursuit), with Captain Smith and a few Icebergs, there again some may miss the Titanic reference. Captain Carl has now been on each of the Azamara ships and is arguably the most experienced of all their Captains, he kept us safe in an area well known for its very changeable weather. His informative and entertaining comments were most welcome and he now runs the third, friendly and well run ship in the fleet at Azamara. Highly recommended.
BBMacLaird, CBO - Azamara Club Cruises has responded
Thank you hartmartin for the lovely 5-star review of our Azamara Pursuit! We look forward to welcoming you back aboard soon!
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
hartmartin’s Full Rating Summary
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Cabin Review

Club Veranda Stateroom
Cabin V2 7020
Well maintained cabin with plenty of storage, the shower, because of the curtain isn't the best, though some of us have a solution to that. TV system on this ship is different to the other two ships, in a couple of ways better but it lacks the accounting and in-room booking systems the other ships have, although there was also a working phone App being trialled on Pursuit which was good.
Deck 7 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins