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A number of poor things in relation to the Britannia, some easy to change, others just poor initial design: 1. A real faux pas to not have stairs up the centre of the ship, makes orientation around the ship problematic, means people gravitate to the lifts unnecessarily, really poor design flaw. 2. Incredible that hand hygiene was not a significant issue, no staff on entrance to any of the dining areas and buffets ensuring hand hygiene from passengers. 3. Very lacklustre staff attitudes, told that automatic tipping on P&O is disappearing, wonder if it is affecting how staff work. 4. Size of the gym to the size of the ship is laughable, one shower and one toilet in the changing area - 4,000+ passengers! 2 sit up bikes too. Very poor considering that we should be pushing a healthier lifestyle. Think they are too busy promoting the pay for spa instead. 5. Steam room in the gym was scolding hot, came out burnt after 10 minutes. 6. Complaints pretty much ignored, fits with lacklustre staff, number of occasions I received half service. 7. Cabins are small, trying to get too many on board I had a good break as a holiday, but will avoid Britannia in future. Think this ship is really poorly managed at present.

Poorest cruise ship I have been on

Britannia Cruise Review by Rhinosal

12 people found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Europe
A number of poor things in relation to the Britannia, some easy to change, others just poor initial design:

1. A real faux pas to not have stairs up the centre of the ship, makes orientation around the ship problematic, means people gravitate to the lifts unnecessarily, really poor design flaw.

2. Incredible that hand hygiene was not a significant issue, no staff on entrance to any of the dining areas and buffets ensuring hand hygiene from passengers.

3. Very lacklustre staff attitudes, told that automatic tipping on P&O is disappearing, wonder if it is affecting how staff work.

4. Size of the gym to the size of the ship is laughable, one shower and one toilet in the changing area - 4,000+ passengers! 2 sit up bikes too. Very poor considering that we should be pushing a healthier lifestyle. Think they are too busy promoting the pay for spa instead.

5. Steam room in the gym was scolding hot, came out burnt after 10 minutes.

6. Complaints pretty much ignored, fits with lacklustre staff, number of occasions I received half service.

7. Cabins are small, trying to get too many on board

I had a good break as a holiday, but will avoid Britannia in future. Think this ship is really poorly managed at present.
Rhinosal’s Full Rating Summary
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Cabin Review

Cabin D401
Small. Lacklustre service here unusually too.

Port & Shore Excursion Reviews