Norwegian Jewel Cruise Review by barney46
- Sail Date: March 2019
- Destination: Asia
- Cabin Type: Balcony
Interesting itinerary in Asia. Interesting mix of nationalities and personalities on cruise.
Cabin 9042 clean, pleasant, well located, efficient steward.and everything worked.
Plenty of food, some very good (but avoid peak meal times). Variety of venues even without premium charges.
Plenty of live music, some very good. Prism a versatile group of good musicians.
Most 'hotel' staff friendly and helpful.
There were quiet deck areas with space on higher decks (though not near pools).
Excursion quality dodgy and value poor, specially 1 day tour of Saigon traffic jams. The presidential papace was a people jam as a change from traffic. The Buddist temple was the best break from chaos. The lacquerware shop was a waste of time where the main attraction was the chance to use the toilet.
Took until 11.45 to get ashore on tender day.
Crushes at embarkation (Singapore) and disembarkation (Hong Kong) unpleasant and would probably be illegal for livestock.
Customer relations experience variable with sometimes contradictory information. E.g. first contact suggested I write a problem down, second said there was no point in writing and there was nothing for him to do with a written complaint.
There is always a trade-off between treating guests as humans or as credit cards to be maxxed out. The balance here was skewed by high pricing to exploit monopoly power and particularly by making overpriced visas compulsory for guests not going ashore (though website only said visas needed to go ashore). Probably legally dodgy under UK/EU consumer law. Enough to deter us from using NCL again.
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Large comfortable bed.
Washroom/shower better layout than average on other lines.
A fair walk to most dining venues but a good, quiet location with great views.
All the necessary equipment was there including choice of electric plugs and coffee machine (that could also be used for tea).
Recommend 9042 to all except those with limited mobility.
Port & Shore Excursion Reviews
Bangkok (Laem Chabang)Overpriced excursions to Bangkok involved hours on coaches so we chose a local coach to Pattaya instead. Mass market holiday resort. Plenty to see, much of it enjoyable. We found warm sea and good food so Pattaya is probably what you make it.View All 212 Bangkok (Laem Chabang) Cruise Port Reviews
View Cruise Critic's Bangkok (Laem Chabang) Cruise Port Review
Da NangCoach to beach offered the alternative of a walk to get into an interesting little Thai town. Interesting to see a place with limited involvement in vietnam's rapid deevelopment so far (but not for much longer).View All 88 Da Nang Cruise Port Reviews
View Cruise Critic's Da Nang Cruise Port Review
Halong BayMuch promoted attraction which largely lives up to its billing.View All 54 Halong Bay Reviews
The one thing they don't tell you in advance is that the mist rarely clears in spring so the sharp images used in promotion can't be relied on.
The cave with stalactites etc is large, impressive and well worth a visit.
Getting to local operators complicated by docking at cruise terminal away from town centre - needs setting up in advance (often the best way to plan).
Koh SamuiA tender port with slow disembarkation so missed planned excursion with local operator as not ashore until 11.45.View All 93 Koh Samui Cruise Port Reviews
Small Thai town with limited facilities but at least a glimpse of the way that many Thais live.
View Cruise Critic's Koh Samui Cruise Port Review
SihanoukvilleHaving read Lonely Planet advice we gave this one one a miss. When the excursions offered include a tuk-tuk ride (for 20 times the price of hiring direct) you know there's not too much going on. Beware overpriced NCL visas - arrange yours ahead if going here.View All 56 Sihanoukville Cruise Port Reviews
View Cruise Critic's Sihanoukville Cruise Port Review
SingaporeA clean, vibrant and lively city with something for everyone.View All 569 Singapore Cruise Port Reviews
The marina area (and evening supertree music) a real highlight.
Botanical gardens might sound dull to some but really interesting here.
Application system to bring prescribed medicines into the city worked well.
Taxis cheapish but metro also easy and a great way to get around.
View Cruise Critic's Singapore Cruise Port Review