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We flew from LA to Buenos Aires 12 hours direct, arriving at airport 7:20 am, tired and long line at immigration (1.5 hours), Anticipating check-in around 11 am, lunch at noon, nap right after; but it did not turn out that way Embarkation: Major delay by Princess arriving after 2 pm, check-in 5:30 pm. Main reason: few passengers without proper documents having issues with Argentina immigration, delay led to late queuing to the port. Princess staffs at the port did not offer water or snacks during the wait after repeated requests by passengers until 4:30 pm, poor communication among Princess Disembarkation was smooth in Los Angeles Ship (built in 2013) is nice with about 3500 passengers with all amenities Cabin is average compared to other cruise lines, flat TV mounted on the wall to save space, TV menu or guide is easy to navigate Dining: Prefer buffet because it takes up to 2 hours to sit to be served, more Asian food and couple of days with lavish sea food at buffet (lobster, oyster ....), fried noodle available daily. Issue with fruits: Banana often needs to be requested, qiwi was almost as hard as stone Entertainment: Love Princess Production Show even have seen from other ships, some guest performers were excellent, some were average, Princess singers are not up the par to perform as guest performers, sorry Service is very good Excursions: Good Best: Fortunate to see 3 kinds of penguins at Stanley, Falklands Islands, day before and after were not able to due to bad weather Bad: Only one tender dock at Punta Arenas, Chile and not informed by the ship captain, it took 45-90 minutes one way between ship & port, had we been told, some of us would not have gone ashore to ease tender traffic. Worst: Princess does not credit or compensate delay, mistake by Princess check-in process to allow passengers without proper document to get on the ship Advice: Weather was unpredictable in February-March, if you want to see penguins, make sure you book several shore excursions to see penguins as you may not dock at that port if weather is bad Overall rating: 6/10 (Embarkation problem and weather)

Penguins close-up

Royal Princess Cruise Review by bvivatpa

3 people found this helpful
Trip Details
  • Sail Date: February 2019
  • Destination: South America
  • Cabin Type: Balcony
We flew from LA to Buenos Aires 12 hours direct, arriving at airport 7:20 am, tired and long line at immigration (1.5 hours),

Anticipating check-in around 11 am, lunch at noon, nap right after; but it did not turn out that way

Embarkation: Major delay by Princess arriving after 2 pm, check-in 5:30 pm. Main reason: few passengers without proper documents having issues with Argentina immigration, delay led to late queuing to the port.

Princess staffs at the port did not offer water or snacks during the wait after repeated requests by passengers until 4:30 pm, poor communication among Princess

Disembarkation was smooth in Los Angeles

Ship (built in 2013) is nice with about 3500 passengers with all amenities

Cabin is average compared to other cruise lines, flat TV mounted on the wall to save space, TV menu or guide is easy to navigate

Dining: Prefer buffet because it takes up to 2 hours to sit to be served, more Asian food and couple of days with lavish sea food at buffet (lobster, oyster ....), fried noodle available daily. Issue with fruits: Banana often needs to be requested, qiwi was almost as hard as stone

Entertainment: Love Princess Production Show even have seen from other ships, some guest performers were excellent, some were average, Princess singers are not up the par to perform as guest performers, sorry

Service is very good

Excursions: Good

Best: Fortunate to see 3 kinds of penguins at Stanley, Falklands Islands, day before and after were not able to due to bad weather

Bad: Only one tender dock at Punta Arenas, Chile and not informed by the ship captain, it took 45-90 minutes one way between ship & port, had we been told, some of us would not have gone ashore to ease tender traffic.

Worst: Princess does not credit or compensate delay, mistake by Princess check-in process to allow passengers without proper document to get on the ship

Advice: Weather was unpredictable in February-March, if you want to see penguins, make sure you book several shore excursions to see penguins as you may not dock at that port if weather is bad

Overall rating: 6/10 (Embarkation problem and weather)
bvivatpa’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
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Cabin Review

Balcony
Cabin BB B609
Generally clean and good service from house keeper.
It's a shame he did not try to accommodate cleaning the room while we were away, even after we told him and tipped him
Nice & bigger TV in newer ships, menu is friendly. not like older TVs in older ships (before 2013)
Bed sagged a bit me (my weight 130 lbs), no firm pillows available!
Marina Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews