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We joined the cruise after 4 nights in Naples. Embarkation and disembarkation procedures were fine and pretty quick. The cruise had embarkation and disembarkation at each port so it was quite easy with staggered numbers. Cabins are lovely and fresh and quite spacious, even for an interior. The MSC Zoe assistant is useless though. Selection of TV channels is mostly news with very no English speaking entertainment channels. Movies are on a paid basis only. The restaurant is usually a highlight of ours, but this time we were left very much wanting. Until we requested a table transfer, the service was a disaster, our waiter didn’t bother introducing himself and service was very slow. After we changed tables, Ardana gave great service and was lovely, however meals were very slow coming out of the kitchen, we had to change our theatre reservation to accomodate. The quality of the meals was very hit and miss. As a vegetarian it was extremely disappointing to frequently only be offered a single choice, or a very sub-par risotto that looked like it came out of a boxed instant meal. Portions were tiny and not made up for in quality, only 2 pieces of tofu or 3 pieces of ravioli does not a dinner make. Over salted and very average. Desserts that were frozen often came out half melted. We were also very frustrated to have to pay for water with our dinner in a restaurant when one can access water on demand dining in the buffet, this was especially egregious given how salty the meals were. Buffet food was really good surprisingly, however the clientele made it a very unpleasant experience. The amount of times I nearly ended up with my breakfast down my front because I was bumped was ridiculous. In addition to the restaurant it was very frustrating that most activities on board were at cost or non existent- while the itinerary was port heavy, even on a sea day no activities were available between 9:30am and 3pm, and even then both were additional costs. I understand that language here presents a challenge for trivia and other cruising classics, but it was missed. The itinerary was the standout, and ultimately the ship faded into simply a mode of transport for us. When in Genoa, make an effort to get into the back streets for some of the best food of your life! While the crew were great and the ship is beautiful it’s unlikely we’d come back to MSC.

An average execution

MSC Bellissima Cruise Review by Madcake

6 people found this helpful
Trip Details
We joined the cruise after 4 nights in Naples.

Embarkation and disembarkation procedures were fine and pretty quick. The cruise had embarkation and disembarkation at each port so it was quite easy with staggered numbers.

Cabins are lovely and fresh and quite spacious, even for an interior. The MSC Zoe assistant is useless though. Selection of TV channels is mostly news with very no English speaking entertainment channels. Movies are on a paid basis only.

The restaurant is usually a highlight of ours, but this time we were left very much wanting. Until we requested a table transfer, the service was a disaster, our waiter didn’t bother introducing himself and service was very slow. After we changed tables, Ardana gave great service and was lovely, however meals were very slow coming out of the kitchen, we had to change our theatre reservation to accomodate. The quality of the meals was very hit and miss. As a vegetarian it was extremely disappointing to frequently only be offered a single choice, or a very sub-par risotto that looked like it came out of a boxed instant meal. Portions were tiny and not made up for in quality, only 2 pieces of tofu or 3 pieces of ravioli does not a dinner make. Over salted and very average. Desserts that were frozen often came out half melted. We were also very frustrated to have to pay for water with our dinner in a restaurant when one can access water on demand dining in the buffet, this was especially egregious given how salty the meals were.

Buffet food was really good surprisingly, however the clientele made it a very unpleasant experience. The amount of times I nearly ended up with my breakfast down my front because I was bumped was ridiculous.

In addition to the restaurant it was very frustrating that most activities on board were at cost or non existent- while the itinerary was port heavy, even on a sea day no activities were available between 9:30am and 3pm, and even then both were additional costs. I understand that language here presents a challenge for trivia and other cruising classics, but it was missed.

The itinerary was the standout, and ultimately the ship faded into simply a mode of transport for us. When in Genoa, make an effort to get into the back streets for some of the best food of your life!

While the crew were great and the ship is beautiful it’s unlikely we’d come back to MSC.
Madcake’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
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