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We have cruised over 10 times - Alaska, Caribbean, Mexico and Europe - on several cruise lines with our preference being Royal Caribbean and Celebrity. We’ve sailed with Carnival two times in the past and they were passable but not great. We sailed carnival dream out of New Orleans on March 17 and it was the worst cruise experience we’ve ever had. If this had been our first cruise, it would be our last. Luckily, we know this cruise experience wasn’t typical of other cruise lines. We had the poorest service we’ve ever seen on a cruise. The food was fine and our service staff was nice, but service was disorganized - sometimes not bringing our complete order. It seems like the service staff had too many tables to give the service we’ve always had on prior cruises. The majority of the ship’s staff was downright rude - especially the shore excursion desk. Their anyswer to any question was “I don’t know.” Dinner was disorganized, and no lunch served in the main dining room, which meant everyone was on the Lido during lunchtime making it a complete zoo. The shows, games etc were held in rooms so small that unless you arrived an hour early you couldn’t get a seat. The ship needs a lot of care. Rust and chipped paint everywhere you looked. Needless to say, I would NEVER recommend Carnival to anyone and will never use this cruiseline again.

Should be named Carnival Nightmare

Carnival Dream Cruise Review by cmcdonel

4 people found this helpful
Trip Details
We have cruised over 10 times - Alaska, Caribbean, Mexico and Europe - on several cruise lines with our preference being Royal Caribbean and Celebrity. We’ve sailed with Carnival two times in the past and they were passable but not great. We sailed carnival dream out of New Orleans on March 17 and it was the worst cruise experience we’ve ever had. If this had been our first cruise, it would be our last. Luckily, we know this cruise experience wasn’t typical of other cruise lines. We had the poorest service we’ve ever seen on a cruise. The food was fine and our service staff was nice, but service was disorganized - sometimes not bringing our complete order. It seems like the service staff had too many tables to give the service we’ve always had on prior cruises. The majority of the ship’s staff was downright rude - especially the shore excursion desk. Their anyswer to any question was “I don’t know.” Dinner was disorganized, and no lunch served in the main dining room, which meant everyone was on the Lido during lunchtime making it a complete zoo. The shows, games etc were held in rooms so small that unless you arrived an hour early you couldn’t get a seat. The ship needs a lot of care. Rust and chipped paint everywhere you looked. Needless to say, I would NEVER recommend Carnival to anyone and will never use this cruiseline again.
cmcdonel’s Full Rating Summary
Enrichment Activities
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Cabin Review

Balcony
Cabin 8A 9327
The room was okay and our cabin steward was nice but sometimes cabin wasn’t even cleaned until 2pm. Ordered room service one night and it took 45 minutes to arrive, and wasn’t complete
Upper Deck Inside Cabins, Balcony Cabins