1. Home
  2. Cruise Reviews
  3. Norwegian Epic
We booked this as a family spring break trip. Upon getting to the port, the lines were long and the process was slow. Once on the ship, the overall service was extremely slow (for everything). It was difficult to see any shows due to the long lines. The food was mediocre at best. There were some good things, like the band 4 Blue, but that is about as far as it goes. The premium drink package is a joke. You have to pay extra for bottled water, sports drinks and specialty coffee. Also, it was extremely difficult to get a drink at times, as if the wait staff was told to limit the guests. Upon return, disembarkation was amazing. Despite a long line, it went very fast. This is the second and the last large ship cruise for us. After cruising with Celebrity, Princess, Royal Caribbean and MSC, I can’t say I would come back to NCL.

Too many people, too little service.

Norwegian Epic Cruise Review by JeCoTravel

1 person found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Eastern Caribbean
  • Cabin Type: Mini-Suite with Balcony
We booked this as a family spring break trip. Upon getting to the port, the lines were long and the process was slow.

Once on the ship, the overall service was extremely slow (for everything). It was difficult to see any shows due to the long lines. The food was mediocre at best.

There were some good things, like the band 4 Blue, but that is about as far as it goes.

The premium drink package is a joke. You have to pay extra for bottled water, sports drinks and specialty coffee. Also, it was extremely difficult to get a drink at times, as if the wait staff was told to limit the guests. Upon return, disembarkation was amazing. Despite a long line, it went very fast.

This is the second and the last large ship cruise for us. After cruising with Celebrity, Princess, Royal Caribbean and MSC, I can’t say I would come back to NCL.
JeCoTravel’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Epic price drops
250,000+ people have entered their email

Cabin Review

Mini-Suite with Balcony
Cabin MC 9243
Small for the category of mini-Suite. Odd bathroom configuration. Plenty of storage space!
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins