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Ship is very pretty & clean. Lovely decor and artwork. Our cabin 5090 had plenty of storage, and a bathtub! Bring a bar of your own soap if you don't like the liquid soap dispenser on the shower wall. There were inconsistencies between our cabin and our friends next door. We had a mag makeup mirror and a small note pad on the night table (which I used a lot). Our friends didn't have these things. We had the open dining and because of the great dining room hostess, had the same wait staff each night, whom we loved. Dining room food was usually ok. There was a meal or two we traded in, the red snapper being one. Great presentation, small quantity. We were disappointed that we were on one of 4 HAL ships in an experimental dining mode, charging $10 for a second entree. I hope this initiative fails as trying different foods is one of the best parts of cruising. We did the buffet twice for breakfast and a few times at around 3pm for a snack. We are never fans of the buffet. This one wasn't too bad though. TAMARIND is by far the best dining experience on the ship. Try it early on and go often. So pretty up there too, at the bar. Weak entertainment, disappointed at how poor most of it was. There were three nights of 14 in which we thought the Main Stage entertainment was up to cruise ship standards. BBKing All Stars consistently great in the BB King lounge. Gets people up and moving and happy. More activity choices needed, especially on sea days. America's Test Kitchen could be better with another cook/demonstrator. Same with the EXE talks by Jeanette, boring. Cruise director Nick also lackluster. This may all be by design as the clientele, at least on this cruise, much older. Many over 80. At 58 I was definitely in a minority decade represented by the guests. All services were *impeccable* EXCEPT for room service and the wait staff at both Canneletto and Pinnicle Grill restaurants. In fact room service breakfast on port days was as if it was the first day they ever offered room service breakfast on a port day. Many complaining. We had a snafu where we never did get any breakfast on a port day waiting for pre ordered room service which never arrived. I must mention they did make it up to us with hand written notes, a bottle of wine, follow up phone calls and priority delivery of room service breakfast the second (and last) time we ordered it. Loved the unlimited laundry service and they did a superb job. Passing through the Panama canal was wonderful, being served the Panama rolls and coffee throughout the early morning hours. I recommend you don't miss the early up at 5:30am to experience the canal at the beginning. I was going to skip it, BUT am so very glad I decided to get up for this once in a lifetime experience. We headed to the back of the ship on deck 9 by the pool as we left the first set of locks. Nice perspective, and not many thought of doing this. Central America hot & humid . Costa Rica our best day using a private tour company call Thumbs Up tours, their 10 in 1 day tour.Ten folks in a nice, cool van. Perfect. We loved our day at Huatulco, MX with the sandy beach and restaurants right off the ship. Great swimming cove. We did enjoy all ports. Did not do a tour in Guatemala, only walked around the "faux" town just off the ship. But with food, bars, entertainment and shopping, we had a great time there. This was my 5th cruise. Probably would use another line (Royal Caribbean again maybe) for our next one in a year or two. HAL was very good, but just a bit too low key for us. I would suggest another itinerary which may cater to younger guests or maybe not choosing HAL at all if under 45. Research it.

Unbelievably friendly, smiling, helpful staff, all around. Best I've seen.

Nieuw Amsterdam Cruise Review by AnnieHawk

3 people found this helpful
Trip Details
Ship is very pretty & clean. Lovely decor and artwork. Our cabin 5090 had plenty of storage, and a bathtub! Bring a bar of your own soap if you don't like the liquid soap dispenser on the shower wall. There were inconsistencies between our cabin and our friends next door. We had a mag makeup mirror and a small note pad on the night table (which I used a lot). Our friends didn't have these things. We had the open dining and because of the great dining room hostess, had the same wait staff each night, whom we loved. Dining room food was usually ok. There was a meal or two we traded in, the red snapper being one. Great presentation, small quantity. We were disappointed that we were on one of 4 HAL ships in an experimental dining mode, charging $10 for a second entree. I hope this initiative fails as trying different foods is one of the best parts of cruising. We did the buffet twice for breakfast and a few times at around 3pm for a snack. We are never fans of the buffet. This one wasn't too bad though. TAMARIND is by far the best dining experience on the ship. Try it early on and go often. So pretty up there too, at the bar. Weak entertainment, disappointed at how poor most of it was. There were three nights of 14 in which we thought the Main Stage entertainment was up to cruise ship standards. BBKing All Stars consistently great in the BB King lounge. Gets people up and moving and happy. More activity choices needed, especially on sea days. America's Test Kitchen could be better with another cook/demonstrator. Same with the EXE talks by Jeanette, boring. Cruise director Nick also lackluster. This may all be by design as the clientele, at least on this cruise, much older. Many over 80. At 58 I was definitely in a minority decade represented by the guests.

All services were *impeccable* EXCEPT for room service and the wait staff at both Canneletto and Pinnicle Grill restaurants. In fact room service breakfast on port days was as if it was the first day they ever offered room service breakfast on a port day. Many complaining. We had a snafu where we never did get any breakfast on a port day waiting for pre ordered room service which never arrived. I must mention they did make it up to us with hand written notes, a bottle of wine, follow up phone calls and priority delivery of room service breakfast the second (and last) time we ordered it. Loved the unlimited laundry service and they did a superb job. Passing through the Panama canal was wonderful, being served the Panama rolls and coffee throughout the early morning hours. I recommend you don't miss the early up at 5:30am to experience the canal at the beginning. I was going to skip it, BUT am so very glad I decided to get up for this once in a lifetime experience. We headed to the back of the ship on deck 9 by the pool as we left the first set of locks. Nice perspective, and not many thought of doing this. Central America hot & humid . Costa Rica our best day using a private tour company call Thumbs Up tours, their 10 in 1 day tour.Ten folks in a nice, cool van. Perfect. We loved our day at Huatulco, MX with the sandy beach and restaurants right off the ship. Great swimming cove. We did enjoy all ports. Did not do a tour in Guatemala, only walked around the "faux" town just off the ship. But with food, bars, entertainment and shopping, we had a great time there.

This was my 5th cruise. Probably would use another line (Royal Caribbean again maybe) for our next one in a year or two. HAL was very good, but just a bit too low key for us. I would suggest another itinerary which may cater to younger guests or maybe not choosing HAL at all if under 45. Research it.
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