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We cruised the Gem a few years ago and it was not a good experience. We thought we'd try again and it wasn't much better. We normally cruise RCL and definitely will again but I'm not so sure about NCL. The biggest problem was disembarking, it was awful. There was almost no communication regarding the process and there was a lot of confusion while trying to get off the ship. The food wasn't as good as RCL either. RCL has lobster night and usually has shrimp cocktail for every evening meal. The room was very nice and our room steward was the best. It was very quiet and comfortable. The dining room staff wasn't the friendliest . We prefer RCL where you have the same waiter every night. The Buffet was good, very typical of other cruises. The entertainment was pretty good, I did have trouble hearing some of the entertainers. Overall only an average cruise.

Only average, we expected better

Norwegian Gem Cruise Review by johnwramsay

1 person found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Caribbean
  • Cabin Type: Mid-Ship Inside
We cruised the Gem a few years ago and it was not a good experience. We thought we'd try again and it wasn't much better. We normally cruise RCL and definitely will again but I'm not so sure about NCL. The biggest problem was disembarking, it was awful. There was almost no communication regarding the process and there was a lot of confusion while trying to get off the ship. The food wasn't as good as RCL either. RCL has lobster night and usually has shrimp cocktail for every evening meal. The room was very nice and our room steward was the best. It was very quiet and comfortable. The dining room staff wasn't the friendliest . We prefer RCL where you have the same waiter every night. The Buffet was good, very typical of other cruises. The entertainment was pretty good, I did have trouble hearing some of the entertainers. Overall only an average cruise.
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Cabin Review

Mid-Ship Inside
Cabin IB 9627
The cabin was very comfortable and our room steward was great.
Deck 9 Inside Cabins, Balcony Cabins, Suite Cabins