Norwegian Gem Cruise Review by Rodriguez1964
- Sail Date: March 2019
- Destination: Caribbean
- Cabin Type: Mid-Ship Inside
the kids' club (teenagers) had a really rude coordinator so my son stopped going after the first night. the other kids' club took a long time to sign kids in. had to wait 20 minutes or so just to sign the kids in. then, they ask you where you're going while the kids are in the club? why is that relevant? it's not like you can leave the ship!
not special needs friendly. they sent us an email with names of a bunch of people who was supposed to look after our special needs child's needs and those people weren't on the ship.
excursions were too expensive.
didn't provide something to hang your key card around your neck with (carnival did).
the "free" drinks were all variations of water (other than the coffee and tea).
the piano player couldn't sing. although, i recently found out he might be a comedian. then, yeah he sounded funny.
the sports facility was always busy and there was only a couple of hours alloted for tennis (8-10 am).
the pools were tiny. they had an adults only pool but i've only seen one person in it.
deck 5 (where we stayed) smells like sewage.
st thomas visit was only 5 hours long. not enough time to really do anything.
tv reception was poor.
you had to sit through presentations in order to be in a draw or to get something for free (similar to timeshare).
otherwise, food was really good. restaurants were clean. staff was generally friendly. hard to understand some of them though. very thick accents.
advice: don't do the bingo. too expensive and the callers are really annoying. don't buy excursions as taxis are readily available at a fraction of the costs. and finally, go with another cruise line. i recommend carnival.
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