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Norwegian offers this so called "Unlimited Beverage Package" but what it really is is a bait and switch tactic. They lure you on this cruise with this offer then its not what it really says it is, for instance they do not staff the bars with enough bartenders or waiters, therefore it takes 30-45 minutes to get a drink even just to get a beer. 90% of all on deck bars closed by 8:00 pm. The service with the bars inside was once again the same way, short staffed and terrible customer service. Dining room staff were pathetic, they couldn't remember who ordered what and then when you got your food it was cold. Buffet staff was again terrible, basically every meal you had to go find your own utensils. 99.9% of the ship staff appeared to be angry and very unhappy. If you plan on taking a cruise I strongly suggest you do not take a Norwegian Cruise, In conclusion, don't let the "unlimited Beverage Package" fool you, Norwegian found a way to limit you by short staffing their bars and closing down early. Carnival and Royal Caribbean are 100 times better.

Norwegian Sucks

Norwegian Breakaway Cruise Review by smitty0826

6 people found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Western Caribbean
  • Cabin Type: Spa Balcony Stateroom
Norwegian offers this so called "Unlimited Beverage Package" but what it really is is a bait and switch tactic. They lure you on this cruise with this offer then its not what it really says it is, for instance they do not staff the bars with enough bartenders or waiters, therefore it takes 30-45 minutes to get a drink even just to get a beer. 90% of all on deck bars closed by 8:00 pm. The service with the bars inside was once again the same way, short staffed and terrible customer service. Dining room staff were pathetic, they couldn't remember who ordered what and then when you got your food it was cold. Buffet staff was again terrible, basically every meal you had to go find your own utensils. 99.9% of the ship staff appeared to be angry and very unhappy. If you plan on taking a cruise I strongly suggest you do not take a Norwegian Cruise, In conclusion, don't let the "unlimited Beverage Package" fool you, Norwegian found a way to limit you by short staffing their bars and closing down early. Carnival and Royal Caribbean are 100 times better.
smitty0826’s Full Rating Summary
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Cabin Review

Spa Balcony Stateroom
Cabin B9 14126
Nice but for the additional cost, not worth it. The balconies are so small two chairs barely fit on them
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews