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**Second 10 day Southern Caribbean cruise on the Jade in 2 years.( 4 total NCL cruises in past 5 years.) Really enjoyed last years’cruise on the Jade and decided to go on the Jade again to visit the islands we were diverted from last year because of the hurricanes. Big mistake ! **Food was mediocre at best. Even the upcharge restaurants could not seem to serve food that was hot...food was luke warm at best and bland. The buffet was almost inedible...starch, starch, and more pale white starch. Coffee is the worst ever.Ugh. Most of the meat was tough and flavorless. I noticed food handlers, at the buffet being reprimanded by their supervisors on numerous occasions for different infractions. I work in food service, so I’m highly aware of food serving standards . Not a comforting thing to see while trying to stay healthy on a trip. **Drink package was changed, unbeknownst to me, up charges on premium brands. Ugh. This is on top of paying for taxes and a 20%gratuity on the “ free “ package.Super long waits at the outdoor bars. **Free WiFi was a joke as the free 250 minutes were used when the logout did not work. On board app needs much work, very frustrating. **Mini suite and cabin steward were both great. **After only ever sailing on NCL, this cruise has me questioning my loyalty ...don’t get me started on the latitude tier program...a joke. Will be venturing out to sea on another cruise line next time.

Disappointing the second time around

Norwegian Jade Cruise Review by Bulldog Gal

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Trip Details
  • Sail Date: March 2019
  • Destination: Caribbean
  • Cabin Type: Mid-Ship Mini-Suite with Balcony
**Second 10 day Southern Caribbean cruise on the Jade in 2 years.( 4 total NCL cruises in past 5 years.) Really enjoyed last years’cruise on the Jade and decided to go on the Jade again to visit the islands we were diverted from last year because of the hurricanes. Big mistake !

**Food was mediocre at best. Even the upcharge restaurants could not seem to serve food that was hot...food was luke warm at best and bland. The buffet was almost inedible...starch, starch, and more pale white starch. Coffee is the worst ever.Ugh. Most of the meat was tough and flavorless. I noticed food handlers, at the buffet being reprimanded by their supervisors on numerous occasions for different infractions. I work in food service, so I’m highly aware of food serving standards . Not a comforting thing to see while trying to stay healthy on a trip.

**Drink package was changed, unbeknownst to me, up charges on premium brands. Ugh. This is on top of paying for taxes and a 20%gratuity on the “ free “ package.Super long waits at the outdoor bars.

**Free WiFi was a joke as the free 250 minutes were used when the logout did not work.

On board app needs much work, very frustrating.

**Mini suite and cabin steward were both great.

**After only ever sailing on NCL, this cruise has me questioning my loyalty ...don’t get me started on the latitude tier program...a joke. Will be venturing out to sea on another cruise line next time.
Bulldog Gal’s Full Rating Summary
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Cabin Review

Mid-Ship Mini-Suite with Balcony
Cabin MA 11602
Cabin was fine. Attendant was awesome.
Deck 11 Inside Cabins, Suite Cabins