1. Home
  2. Cruise Reviews
  3. Norwegian Escape
We were on the famous “strong winds hit a cruise leaving New York city” that was on the news the first week of March. Many injuries endured by passengers and entertainers: bone fractures, sprains and wounds. My husband and I were in our room with our children when it happened and no one came to check to see if everyone was ok after the incident. I thought of older passengers, maybe alone in their cabin, and hoped they were ok. My daughter almost slid off her bunk bed when the ship tipped to the side. Things did not get any better after that frightful night. We ended up not stopping at Stirrup Cay, as planned in our itinerary, but going straight to Nassau to spend 2 days. When you pay for a trip that includes 3 stops and you only do 2, you would think there would be some kind of compensation, nope! In addition, when you have an ultimate beverage package, you need to pay taxes on drinks when at port. Therefore, since we were at a port in Nassau for two full days, we had to pay extra taxes on the drinks. If we had been at Stirrup Cay and then at sea to Nassau the next day, as planned, we would have saved paying taxes. Do you think we had some kind of compensation for this? Nope! Big disappointment not visiting a private island (the most interesting stop of the cruise) and big disappointment having to pay unforeseen taxes, which do add up in the end... We have reserved the same trip next March, in 2020, but we will most certainly cancel. Even if the strong winds were a surprise and not stopping at Stirrup Cay a security measure, there could have been some kind of compensation. A message of apology from Norwegian and a rebate on a future cruise would have been highly appreciated. A travel agent on vacation on the cruise told us not to expect anything... Shows: excellent, especially Choir of Man, saw it twice. Food: delicious

Disappointed

Norwegian Escape Cruise Review by cblais1999

1 person found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Bahamas
We were on the famous “strong winds hit a cruise leaving New York city” that was on the news the first week of March. Many injuries endured by passengers and entertainers: bone fractures, sprains and wounds.

My husband and I were in our room with our children when it happened and no one came to check to see if everyone was ok after the incident. I thought of older passengers, maybe alone in their cabin, and hoped they were ok. My daughter almost slid off her bunk bed when the ship tipped to the side.

Things did not get any better after that frightful night. We ended up not stopping at Stirrup Cay, as planned in our itinerary, but going straight to Nassau to spend 2 days. When you pay for a trip that includes 3 stops and you only do 2, you would think there would be some kind of compensation, nope! In addition, when you have an ultimate beverage package, you need to pay taxes on drinks when at port. Therefore, since we were at a port in Nassau for two full days, we had to pay extra taxes on the drinks. If we had been at Stirrup Cay and then at sea to Nassau the next day, as planned, we would have saved paying taxes. Do you think we had some kind of compensation for this? Nope! Big disappointment not visiting a private island (the most interesting stop of the cruise) and big disappointment having to pay unforeseen taxes, which do add up in the end...

We have reserved the same trip next March, in 2020, but we will most certainly cancel. Even if the strong winds were a surprise and not stopping at Stirrup Cay a security measure, there could have been some kind of compensation. A message of apology from Norwegian and a rebate on a future cruise would have been highly appreciated. A travel agent on vacation on the cruise told us not to expect anything...

Shows: excellent, especially Choir of Man, saw it twice.

Food: delicious
cblais1999’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Escape price drops
250,000+ people have entered their email